What users are saying about
12 Ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 101

Likelihood to Recommend

AlienVault OSSIM

If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.
Ivan Montilla Miralles profile photo

BetterCloud

Well suited for organizations with a deep SaaS structure, those who are looking to automate menial admin tasks and those looking for more capability and visibility into their environment. Personally, I feel it’s better suited to managing G Suite than Microsoft, but that’s because that’s my environment. I would say it’s also good for complicated environments, like multiple instances of applications or lesser known apps that have APIs capabilities but limited integrations. Not good for organizations that don’t have the time or ability to negotiate pricing or those with high levels of bureaucracy and not a lot of already set policies—decisions will have to be made and not being able to make them during implementation will slow things down considerably.
Rose Layton profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault OSSIM
8.1
BetterCloud
Centralized event and log data collection
AlienVault OSSIM
8.5
BetterCloud
Correlation
AlienVault OSSIM
7.8
BetterCloud
Event and log normalization
AlienVault OSSIM
7.5
BetterCloud
Deployment flexibility
AlienVault OSSIM
8.7
BetterCloud
Integration with Identity and Access Management Tools
AlienVault OSSIM
8.0
BetterCloud
Custom dashboards and views
AlienVault OSSIM
7.3
BetterCloud
Host and network-based intrusion detection
AlienVault OSSIM
8.7
BetterCloud

Cloud Management

AlienVault OSSIM
BetterCloud
8.3
Cloud Management Security
AlienVault OSSIM
BetterCloud
8.5
Automation and Orchestration
AlienVault OSSIM
BetterCloud
10.0
Cost Management
AlienVault OSSIM
BetterCloud
6.0
Cloud Management Performance Monitoring
AlienVault OSSIM
BetterCloud
8.0
Governance and Compliance
AlienVault OSSIM
BetterCloud
8.0
Resource Management
AlienVault OSSIM
BetterCloud
9.0
Systems Integration
AlienVault OSSIM
BetterCloud
8.5

Pros

AlienVault OSSIM

  • Asset discovery. Once installed in a centric, network-accessible server, OSSIM can poll all your endpoints with common protocols (SSH, SNMP, WMI) to detect and discover site-wide assets to monitor. You only need to group them by your own criteria once added to the product.
  • SIEM Event Correlation. You can define quite complex correlation rules to detect possible suspicious or malicious actions or attempts in your network, in order to categorize them as real threats or as false positives, thus streamlining your risk assessment and management.
  • Ease of installation. The entire AlienVault OSSIM is self-contained in an ISO file, which can be burned into a DVD or just mounted in your server of choice (physical or virtual) for deployment. The installation process is automated and quote verbosed, with options for static IP, email messaging and others.
  • Ease of access. Being AlienVault OSSIM a self-contained appliance, it can be accessed via web by any device that supports a web browser, being that desktops, workstation, mobile devices, etc. The OSSIM dashboard and other features are automatically rearranged to adapt to the particular device being in use.
Jose Quintero profile photo

BetterCloud

  • BetterCloud makes it incredibly easy to provision a number of users at the same time. Their Google Sheet integration means that you can import a list of users and have their accounts created immediately.
  • BetterCloud provides a very good email signature creation and management tools with the ability to deploy and manage different signatures for different departments.
  • BetterCloud provides a wide variety of canned reports, but also allows users to create reports with easy drag-and-drop functionality.
Jamie Dear profile photo

Cons

AlienVault OSSIM

  • Reporting is not the greatest. I had internal developers take data and create some reports that better fit my needs.
  • Navigation through the vulnerability scans is not ideal.
  • Asset management is also cumbersome to navigate through.
Laurie Keith profile photo

BetterCloud

  • The interface can be quite cluttered depending on what you want to do. There are a lot of tools.
  • Documentation can be improved. The written documentation for workflows and API are a little tough to follow.
Tristan Dobbs profile photo

Usability

AlienVault OSSIM

AlienVault OSSIM 8.0
Based on 1 answer
AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.
Jose Quintero profile photo

BetterCloud

No score
No answers yet
No answers on this topic

Support

AlienVault OSSIM

AlienVault OSSIM 9.5
Based on 2 answers
AlienVault OSSIM support has been very good. I have not had an issue that they were not able to quickly identify and provide a fix for. They are very quick to respond to open cases and are very knowledgeable in the product, which makes troubleshooting issues fast and solutions are provided quickly.
Laurie Keith profile photo

BetterCloud

BetterCloud 10.0
Based on 1 answer
Support for BetterCloud is excellent. They have fantastic email support who are very responsive and knowledgeable, but more importantly they have chat support that are absolutely top-notch. They have not only the knowledge to answer and help, but the capability to solve without escalations or runarounds. These support folks are the real deal.
Tristan Dobbs profile photo

Alternatives Considered

AlienVault OSSIM

Best bang for the buck. Darktrace did not perform even close to AlienVault. I ran them concurrently. AlienVault consistently found issues that Darktrace didn't pick up, and the Darktrace incidents were false positives. At one point, Darktrace stated I had 2,000 servers and I have 112.FortiSIEM is an awesome package but it's more then I need (or can afford). I would need to add staff, for at least the first year or so, just to get it setup and configured correctly.
Matthew Frederickson profile photo

BetterCloud

BetterCloud has proven way more efficient than the native Google Admin application. It has saved us from having to perform custom programming for delegation admin tasks, and has been the best admin suite we have used to date.
Jon Shurtliff profile photo

Return on Investment

AlienVault OSSIM

  • The only investment here is setting it up and I think seeing it's performance it's a fantastic tool and has a great positive ROI!
No photo available

BetterCloud

  • I believe this has had a neutral ROI impact. We make up the cost in time savings of our IT staff.
No photo available

Pricing Details

AlienVault OSSIM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AlienVault OSSIM Editions & Modules

Additional Pricing Details

BetterCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BetterCloud Editions & Modules

Edition
BetterCloud One$31
BetterCloud Core$61
BetterCloud Enterprise$101
  1. per user/month
Additional Pricing Details
Users are all employees within your organization that use the connected SaaS applications. Prices shown are billed annually. Minimum pricing applies.

Add comparison