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Score 8.2 out of 101
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Score 9 out of 101

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Likelihood to Recommend

AlienVault OSSIM

If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.
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BetterCloud

BetterCloud is well suited to IT departments that are growing rapidly and/or understaffed. They can increase the effectiveness and reach of a single admin, while providing a wide array of functionality to accomplish a wide range of goals. It is well suited for those who want to purchase a single tool that can perform many common actions and provide more control than Google Apps itself.
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Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault OSSIM
8.2
BetterCloud
Centralized event and log data collection
AlienVault OSSIM
8.4
BetterCloud
Correlation
AlienVault OSSIM
8.0
BetterCloud
Event and log normalization
AlienVault OSSIM
8.0
BetterCloud
Deployment flexibility
AlienVault OSSIM
8.7
BetterCloud
Integration with Identity and Access Management Tools
AlienVault OSSIM
7.5
BetterCloud
Custom dashboards and views
AlienVault OSSIM
8.0
BetterCloud
Host and network-based intrusion detection
AlienVault OSSIM
8.6
BetterCloud

Pros

  • Asset discovery. Once installed in a centric, network-accessible server, OSSIM can poll all your endpoints with common protocols (SSH, SNMP, WMI) to detect and discover site-wide assets to monitor. You only need to group them by your own criteria once added to the product.
  • SIEM Event Correlation. You can define quite complex correlation rules to detect possible suspicious or malicious actions or attempts in your network, in order to categorize them as real threats or as false positives, thus streamlining your risk assessment and management.
  • Ease of installation. The entire AlienVault OSSIM is self-contained in an ISO file, which can be burned into a DVD or just mounted in your server of choice (physical or virtual) for deployment. The installation process is automated and quote verbosed, with options for static IP, email messaging and others.
  • Ease of access. Being AlienVault OSSIM a self-contained appliance, it can be accessed via web by any device that supports a web browser, being that desktops, workstation, mobile devices, etc. The OSSIM dashboard and other features are automatically rearranged to adapt to the particular device being in use.
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  • BetterCloud makes it incredibly easy to provision a number of users at the same time. Their Google Sheet integration means that you can import a list of users and have their accounts created immediately.
  • BetterCloud provides a very good email signature creation and management tools with the ability to deploy and manage different signatures for different departments.
  • BetterCloud provides a wide variety of canned reports, but also allows users to create reports with easy drag-and-drop functionality.
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Cons

  • OSSIM, being an open source solution, lacks log management (a treat that the full USM has). Perhaps a feature to include a lightweight version inside the SIEM Correlation engine can be appreciated.
  • The appliance also lacks support for Cloud-based servers and apps. This feature is also present in USM, so it's unlikely this will appear in OSSIM, but I'd suggest also a reduced version of it included in this appliance.
  • More integration with third-party solutions such as BMC Remedy and ServiceNow, although this can be emulated through email alerts, as most ITSM solutions have the ability of converting incoming email messages into tickets.
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  • Since BetterCloud is hosted on the Google Apps engine, I have occasionally had problems with it. Due to the fact that our network load-balances across two internet links, if the connection changes dynamically I will usually have to log out and back in.
Jamie Dear profile photo

Usability

AlienVault OSSIM8.0
Based on 1 answer
AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.
Jose Quintero profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault OSSIM as the first experience with a SIEM is very fine, especially if your company is an SMB. Every SIEM shares some features in common with other products, features such as log retrieval and normalization. So if you stick with principles, you can learn other SIEM products as well. If your environment is not of a minimum size, LogRhythm might be overkill for your network, same with McAfee Enterprise Security Manager.
Ivan Montilla Miralles profile photo
Compared to WiseStamp - BetterCloud is much more advanced for the purpose of creating, managing, applying, and updating signatures for users of a Google domain. Signatures can be applied by User, Group, or ORG, and policies can be created to reapply signatures according to a schedule, and ensure that each user is compliant with company branding policy. Compared to CloudLock - BetterCloud is a little less specialized for the purpose of reporting, managing, and creating policies to protect Google Drive Data.
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Return on Investment

  • The ROI of OSSIM itself is, obviously, immediate, being that it's a free, open-source product. However, you must take into account other inherent investments to cover up for the lack of official support, such as certified agents or consultants that take care of the management and maintenance of the product once in production.
  • On the other hand, the potential loss of information and interruption of operativity due to malware and other threats is really unmeasurable. The implicit savings in OSSIM as a SIEM (Security Information and Event Management) are really the major positive impact on your organization's revenue.
  • Finally, and from a reseller's point of view, reselling OSSIM has the big plus of being a professional services-only asset, given that the appliance itself is free of charge. The only thing to consider is the initial investment in team members with the required capacitation and knowledge to address such professional services to potential customers.
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  • BetterCloud has had a positive impact on ROI because it helps employees conserve time and become more efficient.
  • BetterCloud has had a positive impact on ROI because it helps our organization be flexible by providing the ability to quickly and easily make changes across users, groups, or ORGs.
Jamie Dear profile photo

Pricing Details

AlienVault OSSIM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AlienVault OSSIM Editions & Modules
AlienVault OSSIM
Additional Pricing Details

BetterCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
BetterCloud Editions & Modules
BetterCloud
Edition
BetterCloud One
$31
BetterCloud Core
$61
BetterCloud Enterprise
$101
1. per user/month
Additional Pricing Details
Users are all employees within your organization that use the connected SaaS applications. Prices shown are billed annually. Minimum pricing applies.