AlienVault OSSIM vs. HCL BigFix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AlienVault OSSIM
Score 8.9 out of 10
N/A
OSSIM leverages the power of the AlienVault Open Threat Exchange by allowing users to both contribute and receive real-time information about malicious hosts. AlienVault OSSIM is an open source Security Information and Event Management (SIEM) product. It is a unified platform providing: Asset discovery Vulnerability assessment Intrusion detection Behavioral monitoring SIEM OSSIM provides the basis for AlienVault's proprietary Unified Security…N/A
BigFix
Score 7.6 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
Pricing
AlienVault OSSIMHCL BigFix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AlienVault OSSIMBigFix
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
AlienVault OSSIMHCL BigFix
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
AlienVault OSSIM
7.5
10 Ratings
4% below category average
HCL BigFix
-
Ratings
Centralized event and log data collection9.49 Ratings00 Ratings
Correlation7.010 Ratings00 Ratings
Event and log normalization/management8.110 Ratings00 Ratings
Deployment flexibility8.210 Ratings00 Ratings
Integration with Identity and Access Management Tools9.36 Ratings00 Ratings
Custom dashboards and workspaces9.49 Ratings00 Ratings
Host and network-based intrusion detection9.29 Ratings00 Ratings
Data integration/API management5.32 Ratings00 Ratings
Behavioral analytics and baselining5.42 Ratings00 Ratings
Rules-based and algorithmic detection thresholds5.33 Ratings00 Ratings
Response orchestration and automation6.32 Ratings00 Ratings
Reporting and compliance management8.44 Ratings00 Ratings
Incident indexing/searching6.43 Ratings00 Ratings
Best Alternatives
AlienVault OSSIMHCL BigFix
Small Businesses
AlienVault USM
AlienVault USM
Score 7.9 out of 10
NinjaOne
NinjaOne
Score 9.3 out of 10
Medium-sized Companies
InsightIDR
InsightIDR
Score 9.1 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Enterprises
InsightIDR
InsightIDR
Score 9.1 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlienVault OSSIMHCL BigFix
Likelihood to Recommend
9.3
(10 ratings)
9.0
(5 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
7.9
(3 ratings)
6.0
(3 ratings)
User Testimonials
AlienVault OSSIMHCL BigFix
Likelihood to Recommend
AT&T Cybersecurity
If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.
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HCL Technologies
HCL BigFix is well-suited:
  1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
  2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
  3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
    However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
  4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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Pros
AT&T Cybersecurity
  • Asset discovery. Once installed in a centric, network-accessible server, OSSIM can poll all your endpoints with common protocols (SSH, SNMP, WMI) to detect and discover site-wide assets to monitor. You only need to group them by your own criteria once added to the product.
  • SIEM Event Correlation. You can define quite complex correlation rules to detect possible suspicious or malicious actions or attempts in your network, in order to categorize them as real threats or as false positives, thus streamlining your risk assessment and management.
  • Ease of installation. The entire AlienVault OSSIM is self-contained in an ISO file, which can be burned into a DVD or just mounted in your server of choice (physical or virtual) for deployment. The installation process is automated and quote verbosed, with options for static IP, email messaging and others.
  • Ease of access. Being AlienVault OSSIM a self-contained appliance, it can be accessed via web by any device that supports a web browser, being that desktops, workstation, mobile devices, etc. The OSSIM dashboard and other features are automatically rearranged to adapt to the particular device being in use.
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HCL Technologies
  • Software inventory.
  • Patch deployment.
  • Patch review.
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Cons
AT&T Cybersecurity
  • Creating custom rules is a bit complicated
  • Reporting could be improved
  • Agent has caused conflicts with a couple of our other applications
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HCL Technologies
  • The patching function is difficult for RedHat Linux servers, and can be improved.
  • The site configuration and access control appears to be cumbersome.
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Usability
AT&T Cybersecurity
AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.
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HCL Technologies
No answers on this topic
Support Rating
AT&T Cybersecurity
Everything is done through MSSP and installation pro services. Once those hours are burned up, then you're on your own without a lot of help. Typically the pro services hours aren't enough to get past 60 days and MSSP are hit and miss. We had a miss for installation helpers.
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HCL Technologies
Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
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Alternatives Considered
AT&T Cybersecurity
Originally my organization leveraged alien value due to the lower cost of entry and ability to manage it as a service provider. Unfortunately, after several years of working with this tool, it became unwieldy to use as it felt that almost every useful report had to be created by hand. As other tools have come out with the ability to do automated responses such as Stellar Data processor, we have begun to evaluate alternatives.
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HCL Technologies
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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Return on Investment
AT&T Cybersecurity
  • It satisfied a requirement of our audit team (internal and external).
  • Custom written alerts allow us to be proactive for some events.
  • Stable product means we don't spend a lot of time keeping it up and running.
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HCL Technologies
  • When there is a need to patch a Windows System it has worked
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ScreenShots