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Top Rated
32 Ratings
14 Ratings
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Score 8.2 out of 101
Top Rated
32 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

AlienVault OSSIM

If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.
Ivan Montilla Miralles profile photo

Samanage

It is extremely well suited for the SMB market place and small IT shops. When you start to get to the enterprise level, some of the things you can't custom configure will hamstring you. It will do 90% of the things you want and do them pretty well. You just have to make sure that the 10% that doesn't work the way you'd like isn't a deal breaker for you
Ryan Lemaster profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault OSSIM
8.2
Samanage
Centralized event and log data collection
AlienVault OSSIM
8.4
Samanage
Correlation
AlienVault OSSIM
8.0
Samanage
Event and log normalization
AlienVault OSSIM
8.0
Samanage
Deployment flexibility
AlienVault OSSIM
8.7
Samanage
Integration with Identity and Access Management Tools
AlienVault OSSIM
7.5
Samanage
Custom dashboards and views
AlienVault OSSIM
8.0
Samanage
Host and network-based intrusion detection
AlienVault OSSIM
8.6
Samanage

Incident and problem management

AlienVault OSSIM
Samanage
7.5
Organize and prioritize service tickets
AlienVault OSSIM
Samanage
8.2
Expert directory
AlienVault OSSIM
Samanage
6.8
Service restoration
AlienVault OSSIM
Samanage
6.8
Self-service tools
AlienVault OSSIM
Samanage
7.6
Subscription-based notifications
AlienVault OSSIM
Samanage
7.7
ITSM collaboration and documentation
AlienVault OSSIM
Samanage
7.9
ITSM reports and dashboards
AlienVault OSSIM
Samanage
7.4

ITSM asset management

AlienVault OSSIM
Samanage
8.0
Configuration mangement
AlienVault OSSIM
Samanage
8.1
Asset management dashboard
AlienVault OSSIM
Samanage
8.4
Policy and contract enforcement
AlienVault OSSIM
Samanage
7.5

Change management

AlienVault OSSIM
Samanage
7.1
Change requests repository
AlienVault OSSIM
Samanage
7.1
Change calendar
AlienVault OSSIM
Samanage
6.7
Service-level management
AlienVault OSSIM
Samanage
7.6

Pros

  • Most of the configuration comes out-of-the-box suited for most environments. Setting it up is really easy, with the wizard, you can have it working in less than 3 hours of deployment, without counting asset installation.
  • Out-of-the-box dashboards are really useful. You can modify or add new widgets to suit your needs, but you'll most likely agree with what already comes configured.
  • The tickets feature for handling alarms is really easy to use.
Ivan Montilla Miralles profile photo
  • Good for multiple teams.
  • Integrates with our SSO (Okta), and that is something we always look for in a SaaS provider.
  • Tracking Incidents, Changes, and Problems
Colin Jackson, CISSP, MMIS, GMON profile photo

Cons

  • It's a free product! Yes, it doesn't have all the capabilities of the USM anywhere, but it does a great job. Can't really complain.
No photo available
  • Asset management should be synced with OUs in AD.
  • Automatic retiring(not deleting) off assets that don't report in after X amount of time.
  • It can be sluggish, however this issue is intermittent.
Jon Gabriel Bolland II profile photo

Usability

AlienVault OSSIM8.0
Based on 1 answer
AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.
Jose Quintero profile photo
Samanage9.1
Based on 2 answers
No answer on this topic is available.

Reliability and Availability

No score
No answers yet
No answers on this topic
Samanage9.1
Based on 4 answers
Its always works and has never been down for us in 2 years!
Mark Murray profile photo

Alternatives Considered

AlienVault OSSIM has the upper ante in initial deployment price, being that it's open source. Also, with perhaps the exception of SolarWinds, it has a lower optimal requirements for onsite deployment, hence your OPEX won't be hit very hard by investing in new hardware to suit the appliance. The correlation engine is somewhat more robust that their counterparts in LogRhythm and SolarWinds, and the IDS (both NIDS and HIDS) are more reliable as well in terms of results. Finally, although Tenable SecurityCenter is more robust in dashboards, alerts and reports, it comes short in front of OSSIM in terms of real-time IDS and SIEM correlation.
Jose Quintero profile photo
Samanage is much easier to maintain, to configure and to train users than either Kaseya or Remedy, and has much better features than some of the lower-end cloud-based or on-premise solutions.It's easy to navigate from a user's view and if properly configured by your IT staff, makes getting the ticket properly routed to the right person a breeze.
Eric Broz profile photo

Return on Investment

  • The ROI of OSSIM itself is, obviously, immediate, being that it's a free, open-source product. However, you must take into account other inherent investments to cover up for the lack of official support, such as certified agents or consultants that take care of the management and maintenance of the product once in production.
  • On the other hand, the potential loss of information and interruption of operativity due to malware and other threats is really unmeasurable. The implicit savings in OSSIM as a SIEM (Security Information and Event Management) are really the major positive impact on your organization's revenue.
  • Finally, and from a reseller's point of view, reselling OSSIM has the big plus of being a professional services-only asset, given that the appliance itself is free of charge. The only thing to consider is the initial investment in team members with the required capacitation and knowledge to address such professional services to potential customers.
Jose Quintero profile photo
  • It's hard to measure, but it has forced us to look at services differently. If we could agree on our core services and publish them on the portal, we could make progress in service delivery.
  • We've begun to structure our purchases and budgets better now that we have tracking and audit tools. It's created more transparency for both us and our customers
  • Changes are better advertised, particularly when integrated with Zapier, and better tracked.
No photo available

Screenshots

AlienVault OSSIM
Samanage

Pricing Details

AlienVault OSSIM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

AlienVault OSSIM More Information

Samanage

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Samanage More Information