What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
680 Ratings
Top Rated
92 Ratings

AlienVault USM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
680 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100
Top Rated
92 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

AlienVault USM

At this point I'm saying a 4. While the marketing material make it appear to be easy to use and it was relatively easy to set up, as previously mentioned, each event description is based upon the individual asset making it nearly impossible for the administrator to be a SME for each asset. For example, if one of the assets reporting is a router, the administrator monitoring alerts would need to know what the various events are that can be triggered as an event for the particular router; however, if the asset is a workstation, the administrator would need to know the various events that are triggered for workstations.
Anonymous | TrustRadius Reviewer

Bitdefender GravityZone

Bitdefender is one of the best, probably the best, AV product currently on the market. I've used Viper for business and was infected with a virus. I've tested Fortinet Endpoint Protection, but remained a GravityZone customer. Overall, if you get this and deploy it, you can't go wrong. Their AI engine is first class and cutting edge.
JASON WORKMAN | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.2
Bitdefender GravityZone
Centralized event and log data collection
AlienVault USM
7.1
Bitdefender GravityZone
Correlation
AlienVault USM
7.7
Bitdefender GravityZone
Event and log normalization
AlienVault USM
7.7
Bitdefender GravityZone
Deployment flexibility
AlienVault USM
6.7
Bitdefender GravityZone
Integration with Identity and Access Management Tools
AlienVault USM
6.9
Bitdefender GravityZone
Custom dashboards and views
AlienVault USM
6.9
Bitdefender GravityZone
Host and network-based intrusion detection
AlienVault USM
7.7
Bitdefender GravityZone

Endpoint Security

AlienVault USM
Bitdefender GravityZone
8.3
Anti-Exploit Technology
AlienVault USM
Bitdefender GravityZone
8.5
Endpoint Detection and Response (EDR)
AlienVault USM
Bitdefender GravityZone
9.0
Centralized Management
AlienVault USM
Bitdefender GravityZone
8.3
Hybrid Deployment Support
AlienVault USM
Bitdefender GravityZone
7.5
Infection Remediation
AlienVault USM
Bitdefender GravityZone
8.5
Vulnerability Management
AlienVault USM
Bitdefender GravityZone
7.3
Malware Detection
AlienVault USM
Bitdefender GravityZone
8.9

Pros

AlienVault USM

  • AlienVault USM is simple and easy to deploy. Sensors can be deployed in as little as 15 minutes through the setup wizard.
  • The USM UI is easy to understand. I've trained multiple analysts who are able to perform their duties on their first day, in part because of USM Anywhere's ease of use.
  • Top-notch built-in compliance templates and reporting features.
Matthew Stacks | TrustRadius Reviewer

Bitdefender GravityZone

  • The Gravity Zone console is quite easy to use, particularly if the person assigned to implement and deploy have a good understanding of how to make it work to get at the information needed.
  • The Dashboard is customizable to get at the information needed in one location.
  • Pushing tasks across the network is quite easy.
  • Having said the what is available in gravity zone, it is easy to see what devices have activity that frequently result in quarantines. This allows us to address "misuse" of our devices. Which brings me to my final point...
  • The policies can be set up to lock devices down with very strict rules (such as device locking) or with relaxed policies.
Gail Dutchess | TrustRadius Reviewer

Cons

AlienVault USM

  • Personally, I've wished I could purchase a service that would configure AV for my environment. I get a lot of traffic on a daily basis and I almost need to hire an analyst that just works on AV.
  • Some of the filters when looking for a specific alert aren't that easy to use.
Christian Holton | TrustRadius Reviewer

Bitdefender GravityZone

  • I wish we could access logs from the cloud-based product. Not just in a viewable sense but from a download so that we can scrape them for interesting strings.
  • Bitdefender needs to make it easier to export data from the web interface. As it stands now, it's a time-consuming copy and paste activity.
  • I would like for there to a notification service when someone encounters malware. For example, an email to our IT team when someone's Bitdefender quarantines a file.
Kenneth Hess | TrustRadius Reviewer

Likelihood to Renew

AlienVault USM

AlienVault USM 6.5
Based on 19 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein | TrustRadius Reviewer

Bitdefender GravityZone

Bitdefender GravityZone 9.0
Based on 1 answer
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
Dan Reynolds | TrustRadius Reviewer

Usability

AlienVault USM

AlienVault USM 6.9
Based on 35 answers
Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge .Each panel is quite well laid out and the filtering search capabilities are quite strong.
Anonymous | TrustRadius Reviewer

Bitdefender GravityZone

Bitdefender GravityZone 7.5
Based on 2 answers
The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
Beat Kramer | TrustRadius Reviewer

Reliability and Availability

AlienVault USM

AlienVault USM 6.4
Based on 3 answers
We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.
Anonymous | TrustRadius Reviewer

Bitdefender GravityZone

No score
No answers yet
No answers on this topic

Performance

AlienVault USM

AlienVault USM 7.3
Based on 3 answers
With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.
Anonymous | TrustRadius Reviewer

Bitdefender GravityZone

No score
No answers yet
No answers on this topic

Support Rating

AlienVault USM

AlienVault USM 7.3
Based on 28 answers
The support we received from alienvault was excellent. They went above and beyond in making sure everything was working as it needed to be. They REALLY want their product implementation to be a success and our security goals be achieved. They are like a member of our security team.
Anonymous | TrustRadius Reviewer

Bitdefender GravityZone

Bitdefender GravityZone 6.9
Based on 42 answers
While I have only had a few questions for them, Bitdefender GravityZone staff were always quick to reply and very thorough with their answers. They were easy to understand and communicate with and genuinely wanted to help, not just answer phones and emails because it is their job. Good people.
Anonymous | TrustRadius Reviewer

In-Person Training

AlienVault USM

AlienVault USM 4.5
Based on 1 answer
I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM
Anonymous | TrustRadius Reviewer

Bitdefender GravityZone

No score
No answers yet
No answers on this topic

Online Training

AlienVault USM

AlienVault USM 8.5
Based on 6 answers
It was very well organized and helpful in using the product to the fullest extent. The instructor allowed time for folks who were involved with managed services to receive tuning tips in order to better support their customers. In addition, the course materials were automatically updated when the new version came out.
Anonymous | TrustRadius Reviewer

Bitdefender GravityZone

No score
No answers yet
No answers on this topic

Implementation Rating

AlienVault USM

AlienVault USM 6.4
Based on 39 answers
AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
Anonymous | TrustRadius Reviewer

Bitdefender GravityZone

No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault USM

Splunk's ES is a paid add-on on top of an already pricey product. Finding a MSSP that supports Splunk and isn't a 6 figure annual commitment seems unlikely. LogRhythm did not have a cloud-based solution when we were considering SIEMs. Fantastic product though and have a good MSSP base.Devo did not have a MSSP partner base when we looked. Their product is fantastic too.AlienVault USM has good partners to choose from as well as an affordable cloud model, that's why we chose it.
Anonymous | TrustRadius Reviewer

Bitdefender GravityZone

We have used McAfee Endpoint Security in the past - a low, cost-effective version. We did not find this effective as some computers were protected and others were not. There was also not a centralized log in that we could go in to monitor devices and see how effective it was at protecting. Overall, we wanted something more consistent and dependable.
Christine Damian | TrustRadius Reviewer

Scalability

AlienVault USM

AlienVault USM 6.3
Based on 3 answers
The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?
Anonymous | TrustRadius Reviewer

Bitdefender GravityZone

No score
No answers yet
No answers on this topic

Return on Investment

AlienVault USM

  • Once you hit the 150 asset mark, you have to jump to their unlimited license. There is no middle ground. We were only 10 or so assets above the 150 so we had to chose to either not monitor those assets or pay the price of the upgrade.
  • AlienVault brings all the information to one place which makes it much quicker to track down problems.
Anonymous | TrustRadius Reviewer

Bitdefender GravityZone

  • It is always difficult to justify the ROI of an anti-virus when looked from a cost perspective. However, if viewed from the perspective of risk mitigation, the justification is much simpler, as Bitdefender gives the information security team peace of mind without costing the organization an arm and a leg.
Anonymous | TrustRadius Reviewer

Screenshots

Bitdefender GravityZone

Pricing Details

AlienVault USM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

AlienVault USM Editions & Modules

Edition
Essentials$1,0751
Standard$1,6951
Premium$2,5951
  1. per month
Additional Pricing Details

Bitdefender GravityZone

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bitdefender GravityZone Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

AlienVault USM
7.5
Bitdefender GravityZone
8.3

Likelihood to Renew

AlienVault USM
6.5
Bitdefender GravityZone
9.0

Usability

AlienVault USM
6.9
Bitdefender GravityZone
7.5

Reliability and Availability

AlienVault USM
6.4
Bitdefender GravityZone

Performance

AlienVault USM
7.3
Bitdefender GravityZone

Support Rating

AlienVault USM
7.3
Bitdefender GravityZone
6.9

In-Person Training

AlienVault USM
4.5
Bitdefender GravityZone

Online Training

AlienVault USM
8.5
Bitdefender GravityZone

Implementation Rating

AlienVault USM
6.4
Bitdefender GravityZone

Scalability

AlienVault USM
6.3
Bitdefender GravityZone

Add comparison