What users are saying about

AlienVault USM<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

329 Ratings

GravityZone

11 Ratings

AlienVault USM<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

329 Ratings
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Score 7.9 out of 101

GravityZone

11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9 out of 101

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Likelihood to Recommend

AlienVault USM

AlienVault USM Anywhere is a great SIEM and if you need to deploy a SaaS solution then it is suited very well. It works very well for us being 100% AWS and integrates well with our toolset and AWS features. The Open Threat Intelligence (OTX) is perfect for providing context on events and feeding our incident response processes.
Matthew White profile photo

GravityZone

Well suited for: device management (low level.) AV and Malware protection. Developing specific av packages for different systems. In general I am very happy with this product.
Joseph Crook profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
GravityZone
Centralized event and log data collection
AlienVault USM
8.0
GravityZone
Correlation
AlienVault USM
8.0
GravityZone
Event and log normalization
AlienVault USM
8.0
GravityZone
Deployment flexibility
AlienVault USM
7.0
GravityZone
Custom dashboards and views
AlienVault USM
6.0
GravityZone
Host and network-based intrusion detection
AlienVault USM
7.0
GravityZone

Pros

  • Quickly reports unauthorized access attempts of our network.
  • Provides insight to the possible internal breaches sending data out of our network.
  • provides strong reporting on network resources.
Randy Kouns profile photo
  • Bitdefender GravityZone is easy to deploy and manage. We spend less system administration time.
  • Bitdefender GravityZone does an excellent job of reporting issues and helps isolate systems that are affected.
No photo available

Cons

  • Even though the AlienVault documentation is good, I would like to see documentation on security strategy. This product is focused on smaller companies that may not have a security admin so simple general practice strategy would be helpful.
  • This may be repetitive, but documentation on what to do or how to interpret alarms would be helpful. For example, what are the varying degrees of response to a nmap port scan.
Will Armistead profile photo
  • You cannot run multiple licenses for any given client type. An example would be if I purchase a group of clients and need to add more licensing my only option is to prorate into the existing, I cannot run a separate license file with a separate expirations date. This can pose an issue if trying to divide licensing for budgetary purposes or simple expansion.
  • While the deployment process was smooth overall for us UAC does need to be tweaked for it to be successful. This really shouldn't be necessary.
  • During the sales process it was stressed that Bitdefender would automatically remove our existing AV product making deployment extremely simple, this however turned out to not be the case and our existing AV had to be removed by other means.
John Hallenberger profile photo

Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein profile photo
No score
No answers yet
No answers on this topic

Usability

AlienVault USM7.2
Based on 33 answers
Almost all functions are intuitive, custom logging is not very easy to configure.
Dana Hancock profile photo
No score
No answers yet
No answers on this topic

Support

AlienVault USM7.6
Based on 24 answers
I have not had a single issue with the alienvault support staff. Any issue or question that we had, especially in the beginning during the installation phase the support staff was readily available via phone and email to help us. I am very happy with the decision we made to go with alienvault.
Mikhail Suleymanov profile photo
GravityZone10.0
Based on 1 answer
We've had no problems with support. Our experience might be unique because I have seen a few complaints. Generally, our support has been speedy, friendly, and taken to a point of satisfactory resolution. I have absolutely no complaints about support. The initial connections are made via email but their staff will call and talk if required. So far, we've resolved every issue within a very short time (~2 hours or less) and no need for a call.
Kenneth Hess profile photo

Implementation

AlienVault USM7.1
Based on 37 answers
The one thing to remember is where to place the sensors within your organization. It is one thing to collect and analyze data, but collecting the right data is key. This is where AlienVaults experts really help. Instead of trying to sell you a gazillion sensors, they walk you through your network to make sure he sensors are where they need to be so you can achieve your goal. Implementation works so well because they take the time upfront to know your goals before they help you achieve them.
Matthew Frederickson profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We have used some other Intrusion Detection Systems, and made other attempt at log file aggregation and event management, but AlienVault brings these tools and more together under one appliance.
Greg Baugh profile photo
We have looked at Kaspersky several times but have always decided the client to heavy and management was cumbersome at best. We used Avast Business Antivirus for about 5 years primarily because it was free for education and we had ESET before that. Overall Bitdefender is easier to manage in all cases and I feel thus far it has provided a better detection rate. BD also includes extended features such as firewall and application control that were not present in our other AV solutions.
John Hallenberger profile photo

Return on Investment

No answers on this topic
  • Being in education our previous AV solution was provided free of charge until this year so the ROI factor for us is a negative in terms of money. I will have to say that Bitdefender was really good a working with us to achieve a reasonable price point and actually came in cheaper than some of the lesser alternatives out there.
John Hallenberger profile photo

Screenshots

GravityZone

Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

GravityZone

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GravityZone More Information