What users are saying about

AlienVault USM vs Blackberry UEM

AlienVault USM
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Top Rated
679 Ratings
Blackberry UEM
20 Ratings

AlienVault USM

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Top Rated
679 Ratings
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Score 7.5 out of 100

Based on 679 reviews and ratings

Blackberry UEM

20 Ratings
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Score 7.3 out of 100

Based on 20 reviews and ratings

Likelihood to Recommend

AlienVault USM

At this point I'm saying a 4. While the marketing material make it appear to be easy to use and it was relatively easy to set up, as previously mentioned, each event description is based upon the individual asset making it nearly impossible for the administrator to be a SME for each asset. For example, if one of the assets reporting is a router, the administrator monitoring alerts would need to know what the various events are that can be triggered as an event for the particular router; however, if the asset is a workstation, the administrator would need to know the various events that are triggered for workstations.

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Anonymous | TrustRadius Reviewer
Verified User
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Blackberry UEM

I mainly use it to access my office emails. It gets easy when you can get to see the updates via email on the go no matter where you are. It can not only keep us update with the latest information but also it is good to have this tool handy to access information that is needed on the go. I would definitely recommend this tool to my friends as it's one of the good tools to have on your phone.

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Anonymous | TrustRadius Reviewer
Verified User
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Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.2
Blackberry UEM
—
Centralized event and log data collection
AlienVault USM
7.1
Blackberry UEM
—
Correlation
AlienVault USM
7.7
Blackberry UEM
—
Event and log normalization
AlienVault USM
7.7
Blackberry UEM
—
Deployment flexibility
AlienVault USM
6.7
Blackberry UEM
—
Integration with Identity and Access Management Tools
AlienVault USM
6.9
Blackberry UEM
—
Custom dashboards and views
AlienVault USM
6.9
Blackberry UEM
—
Host and network-based intrusion detection
AlienVault USM
7.7
Blackberry UEM
—

Pros

AlienVault USM

  • AlienVault USM is simple and easy to deploy. Sensors can be deployed in as little as 15 minutes through the setup wizard.
  • The USM UI is easy to understand. I've trained multiple analysts who are able to perform their duties on their first day, in part because of USM Anywhere's ease of use.
  • Top-notch built-in compliance templates and reporting features.

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Matthew Stacks | TrustRadius Reviewer
Matthew Stacks
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Blackberry UEM

  • Separates your mobile device into a personal and work environments
  • It does not allow corporate data to be accessed by social media or other 3rd party apps like Facebook and WhatsApp unless specified.
  • It allows a company to securely expand the services offered within its network to mobile devices.

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Norman Hazlewood | TrustRadius Reviewer
Norman Hazlewood
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Cons

AlienVault USM

  • Personally, I've wished I could purchase a service that would configure AV for my environment. I get a lot of traffic on a daily basis and I almost need to hire an analyst that just works on AV.
  • Some of the filters when looking for a specific alert aren't that easy to use.

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Christian Holton | TrustRadius Reviewer
Christian Holton
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Blackberry UEM

  • Licensing costs could be streamlined and easier to manage
  • Functionality could be improved with iOS devices

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Anonymous | TrustRadius Reviewer
Verified User
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Likelihood to Renew

AlienVault USM

AlienVault USM 6.5
Based on 19 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.

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Aaron Rothstein | TrustRadius Reviewer
Aaron Rothstein
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Blackberry UEM

Blackberry UEM 4.4
Based on 2 answers
If given a choice, I would like to access office emails directly using Microsoft Exchange. Entering login passwords every five minutes seems painful and syncing of emails is not done in real time.

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Tapan Jain | TrustRadius Reviewer
Tapan Jain
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Usability

AlienVault USM

AlienVault USM 6.9
Based on 35 answers
Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge .Each panel is quite well laid out and the filtering search capabilities are quite strong.

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Anonymous | TrustRadius Reviewer
Verified User
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Blackberry UEM

No score
No answers yet
No answers on this topic

Reliability and Availability

AlienVault USM

AlienVault USM 6.4
Based on 3 answers
We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.

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Anonymous | TrustRadius Reviewer
Verified User
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Blackberry UEM

No score
No answers yet
No answers on this topic

Performance

AlienVault USM

AlienVault USM 7.3
Based on 3 answers
With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.

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Anonymous | TrustRadius Reviewer
Verified User
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Blackberry UEM

No score
No answers yet
No answers on this topic

Support Rating

AlienVault USM

AlienVault USM 7.3
Based on 28 answers
The support we received from alienvault was excellent. They went above and beyond in making sure everything was working as it needed to be. They REALLY want their product implementation to be a success and our security goals be achieved. They are like a member of our security team.

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Anonymous | TrustRadius Reviewer
Verified User
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Blackberry UEM

Blackberry UEM 5.9
Based on 3 answers
If you have a serious issue with your on-premise installation, access to support can take a bit to get someone on the phone, and it can take some time to rectify, given the complexity of the software. In my experience, the support team does get you back up and running in critical scenarios, but you more than likely will be on some marathon calls, unless it is a very simple and known issue.

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Norman Hazlewood | TrustRadius Reviewer
Norman Hazlewood
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In-Person Training

AlienVault USM

AlienVault USM 4.5
Based on 1 answer
I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM

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Anonymous | TrustRadius Reviewer
Verified User
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Blackberry UEM

No score
No answers yet
No answers on this topic

Online Training

AlienVault USM

AlienVault USM 8.5
Based on 6 answers
It was very well organized and helpful in using the product to the fullest extent. The instructor allowed time for folks who were involved with managed services to receive tuning tips in order to better support their customers. In addition, the course materials were automatically updated when the new version came out.

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Anonymous | TrustRadius Reviewer
Verified User
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Blackberry UEM

No score
No answers yet
No answers on this topic

Implementation Rating

AlienVault USM

AlienVault USM 6.4
Based on 39 answers
AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.

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Anonymous | TrustRadius Reviewer
Verified User
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Blackberry UEM

No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault USM

Splunk's ES is a paid add-on on top of an already pricey product. Finding a MSSP that supports Splunk and isn't a 6 figure annual commitment seems unlikely. LogRhythm did not have a cloud-based solution when we were considering SIEMs. Fantastic product though and have a good MSSP base.Devo did not have a MSSP partner base when we looked. Their product is fantastic too.AlienVault USM has good partners to choose from as well as an affordable cloud model, that's why we chose it.

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Anonymous | TrustRadius Reviewer
Verified User
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Blackberry UEM

I have not used any other secure mobile software

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Angela Snyder, CF APMP, ITIL | TrustRadius Reviewer
Angela Snyder, CF APMP, ITIL
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Scalability

AlienVault USM

AlienVault USM 6.3
Based on 3 answers
The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?

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Anonymous | TrustRadius Reviewer
Verified User
View all 3 answers on this topic

Blackberry UEM

No score
No answers yet
No answers on this topic

Return on Investment

AlienVault USM

  • Once you hit the 150 asset mark, you have to jump to their unlimited license. There is no middle ground. We were only 10 or so assets above the 150 so we had to chose to either not monitor those assets or pay the price of the upgrade.
  • AlienVault brings all the information to one place which makes it much quicker to track down problems.

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Anonymous | TrustRadius Reviewer
Verified User
View all 387 answers on this topic

Blackberry UEM

  • Access to information on the go.
  • Clean UI.
  • Frequent updates on UI is missing.

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Anonymous | TrustRadius Reviewer
Verified User
View all 5 answers on this topic

Screenshots

Blackberry UEM

—

Pricing Details

AlienVault USM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

AlienVault USM Editions & Modules

Edition
Essentials$1,0751
Standard$1,6951
Premium$2,5951
  1. per month
Additional Pricing Details
—

Blackberry UEM

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Blackberry UEM Editions & Modules

—
Additional Pricing Details
—

Rating Summary

Likelihood to Recommend

AlienVault USM
7.5
Blackberry UEM
8.1

Likelihood to Renew

AlienVault USM
6.5
Blackberry UEM
4.4

Usability

AlienVault USM
6.9
Blackberry UEM
—

Reliability and Availability

AlienVault USM
6.4
Blackberry UEM
—

Performance

AlienVault USM
7.3
Blackberry UEM
—

Support Rating

AlienVault USM
7.3
Blackberry UEM
5.9

In-Person Training

AlienVault USM
4.5
Blackberry UEM
—

Online Training

AlienVault USM
8.5
Blackberry UEM
—

Implementation Rating

AlienVault USM
6.4
Blackberry UEM
—

Scalability

AlienVault USM
6.3
Blackberry UEM
—

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