What users are saying about

AlienVault USM

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334 Ratings
22 Ratings

AlienVault USM

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334 Ratings
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Score 7.9 out of 101
22 Ratings
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Score 9.3 out of 101

Add comparison

Likelihood to Recommend

AlienVault USM

In my organization's scenario, the on-premise appliance provides great value as we are a small company with site inter-connectivity. Where I am not too sure of is how exactly the product scales with very large networks with separate Windows and network domains.
AJ Gumataotao profile photo

CylancePROTECT

CylancePROTECT is very well suited for companies ready to make the next step away from signature-based antivirus to algorithm/machine-learning solutions. We did many demos of Cylance prior to purchase (along with an in-house stress test) of subjecting virtual machines to zero-day attacks with our current antivirus solutions against Cylance, and we were able to see the results of Cylance blocking all known threats, whereas our current antivirus failed spectacularly
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Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
CylancePROTECT
Centralized event and log data collection
AlienVault USM
8.0
CylancePROTECT
Correlation
AlienVault USM
8.0
CylancePROTECT
Event and log normalization
AlienVault USM
8.0
CylancePROTECT
Deployment flexibility
AlienVault USM
7.0
CylancePROTECT
Custom dashboards and views
AlienVault USM
6.0
CylancePROTECT
Host and network-based intrusion detection
AlienVault USM
7.0
CylancePROTECT

Pros

  • Pulling in LOTS of logs from various places in AWS.
  • In theory, can consume any type of log you can send it.
John Grosjean profile photo
  • Cylance works well for blocking spam and viruses
  • Easy support from Cylance. Just sign on and submit a support ticket.
  • Easy renewal process with upgrades and support.
No photo available

Cons

  • SMTP: The appliance can only send SMTP alerts to ONE email address. At the very least, it should be able to send to multiple people, and this shouldn't be a global setting. Some people want to see certain alerts, others need to see other alerts. It's highly inflexible.
  • Reports: There basically aren't any. I need a way to prove to the CEO that this expense is worth it, but I can't print a nice graph of logs collected per day, alarms on each device, or really anything at all.
  • SLOW: When it starts collecting lots of logs, the appliance really slows down. When you're trying to do a search on logs, it can take an hour or more. Almost impossible to do forensic analysis of an incident when it takes this long to gather the correct logs.
  • Multiple VPCs are not supported: The only deployment option is a single box. Without allowing multiple sensor nodes, it's very difficult to see into other networks. VPC peering can get you around this, but this is not allowed for us because of security concerns, and it's impossible because both VPCs use the same IP range. You can use a Linux jump box, but you can't use a Windows jump box, and a Linux jump box won't connect to any Windows servers.
John Grosjean profile photo
  • The support site needs some more technical notes on how-tos.
  • Sometimes with the alert emails we get, we are not sure if it's a legit alert, as what it cited as an issue is hard to understand. It lists a GUID of something and not an actual file.
  • If something is quarantined, the end user doesn't know when that happened. Only an admin is able to tell that.
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Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
It is a great product and has been instrumental to our security posture.
Dana Hancock profile photo
No score
No answers yet
No answers on this topic

Usability

AlienVault USM7.2
Based on 33 answers
Good product. It's a significant improvement in UI from AlienVault's previous offer. It could use more polish. The feature set also needs to improve. There are features that existed in AlienVault's previous product that are not included in this product. I understand the developers are rapidly adding features. We expect this product will mature into a best-in-class offering.
Jeremy Wanamaker profile photo
No score
No answers yet
No answers on this topic

Support

AlienVault USM7.6
Based on 24 answers
Based on previous experience we had to explain and demonstrate the problems several times; fixes takes long time to be implemented and rolled out to end users. Several times we had to guide the support contact to fully understand the problem
Bilal Al Sabbagh profile photo
No score
No answers yet
No answers on this topic

Implementation

AlienVault USM7.1
Based on 37 answers
Before implementing AlienVault, take the class. It will make things easier down the line.
Ledan Patrick Masseus profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I recommended Alert Logic, but management was drawn to the much lower price of AlienVault. Alert Logic seems to have a more mature product and has some of these features that have been lacking in AlienVault.
John Grosjean profile photo
Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
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Return on Investment

No answers on this topic
  • ROI is good because it doesn't take up a lot of our time to manage.
  • We no longer have to have infrastructure to support this, so there is no cost in that respect.
  • We have not had any negative impacts using their software.
No photo available

Screenshots

CylancePROTECT

Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

CylancePROTECT

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CylancePROTECT More Information