What users are saying about

AlienVault USM<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

329 Ratings

CylancePROTECT

22 Ratings

AlienVault USM<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

329 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

CylancePROTECT

22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.3 out of 101

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Likelihood to Recommend

AlienVault USM

AlienVault USM Anywhere is a great SIEM and if you need to deploy a SaaS solution then it is suited very well. It works very well for us being 100% AWS and integrates well with our toolset and AWS features. The Open Threat Intelligence (OTX) is perfect for providing context on events and feeding our incident response processes.
Matthew White profile photo

CylancePROTECT

CylancePROTECT is very well suited for companies ready to make the next step away from signature-based antivirus to algorithm/machine-learning solutions. We did many demos of Cylance prior to purchase (along with an in-house stress test) of subjecting virtual machines to zero-day attacks with our current antivirus solutions against Cylance, and we were able to see the results of Cylance blocking all known threats, whereas our current antivirus failed spectacularly
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Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
CylancePROTECT
Centralized event and log data collection
AlienVault USM
8.0
CylancePROTECT
Correlation
AlienVault USM
8.0
CylancePROTECT
Event and log normalization
AlienVault USM
8.0
CylancePROTECT
Deployment flexibility
AlienVault USM
7.0
CylancePROTECT
Custom dashboards and views
AlienVault USM
6.0
CylancePROTECT
Host and network-based intrusion detection
AlienVault USM
7.0
CylancePROTECT

Pros

  • Centralizing and aggregating logs from sources of all types
  • Searching through real-time and long-term events
  • Flexibility and customization (Linux OS with open source tools, open for whatever hacking you desire)
Jon Armani profile photo
  • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
  • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
  • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
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Cons

  • Performance is not great at more than 300 EPS; bottleneck appears to be the MySQL disk I/O
  • Dashboards are decent to customize, but are lacking
  • UI and services aren't always stable or predictable; when adding a new plugin it sometimes takes things like a reconfig command at CLI in order for the change to stick
Jon Armani profile photo
  • Since I've had Cylance installed on my computer, I've had zero issues with malware/viruses.
  • Cylance protects my company from future potential threats that haven't even happened yet.
  • Cylance uses Predictive Advantage to prevent threats and keeps us safe.
No photo available

Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
No need to renew our use. We are actively using and liking it. Future outlook is continued use of the USM platform and tailoring it more and more for our environment.
Jay Dibble profile photo
No score
No answers yet
No answers on this topic

Usability

AlienVault USM7.2
Based on 33 answers
Almost all functions are intuitive, custom logging is not very easy to configure.
Dana Hancock profile photo
No score
No answers yet
No answers on this topic

Support

AlienVault USM7.6
Based on 24 answers
They have helped resolve a lot of issues, but then there are cases where I am referred to look at documentation for open source components maintained by parties outside of AlienVault.
Aaron Rothstein profile photo
No score
No answers yet
No answers on this topic

Implementation

AlienVault USM7.1
Based on 37 answers
Initial deployment was great compared to all the research I had read about deploying SIEM solutions. The basic setup gives excellent information about what is occurring on your enterprise network.
Russel Beckham profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We were looking at other solutions, but ultimately the sales demo we received for AlienVault looked good and was at a MUCH better price point than the alternatives we evaluated. We are also intrigued by the additional capability of vulnerability scanning.
Aaron Rothstein profile photo
CylancePROTECT blocked all known threats (including zero-day ransomware executables) immediately. ESET detected the "out in the wild" known malicious executables, but the moment we modified those executables or loaded freshly created ransomware files, ESET failed spectacularly as the signatures for those malicious files were not in it's database. For this reason alone we went with CylancePROTECT.
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Return on Investment

No answers on this topic
  • ROI is good because it doesn't take up a lot of our time to manage.
  • We no longer have to have infrastructure to support this, so there is no cost in that respect.
  • We have not had any negative impacts using their software.
No photo available

Screenshots

CylancePROTECT

Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

CylancePROTECT

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CylancePROTECT More Information