What users are saying about
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Top Rated
458 Ratings
27 Ratings

AlienVault USM

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Top Rated
458 Ratings
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Score 8.1 out of 101
27 Ratings
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Score 9.4 out of 101

Likelihood to Recommend

AlienVault USM

AlienVault USM is well suited for smaller organizations or organizations of any size that are just lifting their security operations or security monitoring program off the ground.AlienVault USM is less appropriate for more mature organizations who have the staff to support more advanced security operational capabilities or engage in advanced threat hunting. Also, organizations who like more ability to add internally developed functionality into their SIEM through scripting or other automated response activities.
Frank DePaola profile photo

CylancePROTECT

CylancePROTECT is very well suited for companies ready to make the next step away from signature-based antivirus to algorithm/machine-learning solutions. We did many demos of Cylance prior to purchase (along with an in-house stress test) of subjecting virtual machines to zero-day attacks with our current antivirus solutions against Cylance, and we were able to see the results of Cylance blocking all known threats, whereas our current antivirus failed spectacularly
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Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
CylancePROTECT
Centralized event and log data collection
AlienVault USM
8.0
CylancePROTECT
Correlation
AlienVault USM
8.0
CylancePROTECT
Event and log normalization
AlienVault USM
8.0
CylancePROTECT
Deployment flexibility
AlienVault USM
7.0
CylancePROTECT
Custom dashboards and views
AlienVault USM
6.0
CylancePROTECT
Host and network-based intrusion detection
AlienVault USM
7.0
CylancePROTECT

Endpoint Security

AlienVault USM
CylancePROTECT
8.6
Anti-Exploit Technology
AlienVault USM
CylancePROTECT
8.0
Endpoint Detection and Response (EDR)
AlienVault USM
CylancePROTECT
9.0
Centralized Management
AlienVault USM
CylancePROTECT
9.0
Hybrid Deployment Support
AlienVault USM
CylancePROTECT
8.0
Infection Remediation
AlienVault USM
CylancePROTECT
9.0
Vulnerability Management
AlienVault USM
CylancePROTECT
8.0
Malware Detection
AlienVault USM
CylancePROTECT
9.0

Pros

AlienVault USM

  • The integrations are very end-user friendly.
  • The user interface is fairly intuitive.
  • The PCI reports are extremely time-saving.
  • The cross-platform compatibility makes hybrid environment management much easier.
Alex Kranz profile photo

CylancePROTECT

  • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
  • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
  • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
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Cons

AlienVault USM

  • We would love to be able to create custom rules based on a series of events, to create rule-sets where, for example, failed logins to the VPN Server are logged and then when a successful attempt follows soon after, it triggers an alarm for a Brute Force. It does this for things like OKTA already, so control over which events this applies to would be great.
  • More data tiers - something between 250GB and 500GB tiers, maybe break it down into 100GB tiers?
  • Integration with OpsGenie would be great.
Matthew White profile photo

CylancePROTECT

  • It's a struggle to find negative things to find - but as with any product, cost is a concern. CylancePROTECT is a bit more expensive than some of the other solutions out there, which can be a tall hurdle to get by.
  • Easier subscription to news and support topics - it would be helpful if Cylance auto-added any users with accounts to the management portal to be automatically subscribed to updates and support notifications - rather than us needing to hunt and subscribe to forum posts and constantly updated knowledge-base articles.
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Likelihood to Renew

AlienVault USM

AlienVault USM 9.1
Based on 13 answers
It is a great product and has been instrumental to our security posture.
Dana Hancock profile photo

CylancePROTECT

CylancePROTECT 10.0
Based on 1 answer
It's simply been the best product I've used and tested within the past four years.
Eric Rise profile photo

Usability

AlienVault USM

AlienVault USM 7.4
Based on 34 answers
We have been using AlienVault USM Appliance for nearly 3 years. The power and flexibility of the device for IPS and IDS is amazing. We are able to identify threats and stop them before damage can be done.
Randy Kouns profile photo

CylancePROTECT

No score
No answers yet
No answers on this topic

Support

AlienVault USM

AlienVault USM 7.6
Based on 24 answers
I have contacted support many times and every time they addressed the issue and continued until it was resolved. The product is solid, so the overall operation is trouble free.
Dana Hancock profile photo

CylancePROTECT

No score
No answers yet
No answers on this topic

Implementation

AlienVault USM

AlienVault USM 7.0
Based on 37 answers
The best recommendation I can offer is understand the system that is being installed. Knowing how to configure and specific expectations that you expect from the machine. I would say to watch the tutorials and the online video's, get yourself involved with the community forum and ask the questions if you do not understand.Our company did not make the best choice on the computer that the service was installed on and it has led to some adverse effects that did not appear until now, almost 2 years later and needing to re-install the entire system all over again.If you need the help, ask for it. The technical support team at alienvault and community forum members are always there to answer questions.
James Ellsworth profile photo

CylancePROTECT

No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault USM

I felt that AlienVault performed the SIEM aspect as well as the one mentioned. My opinion has always been that the SIEM product is as good as the person using it is experienced. I selected AlienVault because of the many added features.
Clark Crain profile photo

CylancePROTECT

CylancePROTECT blocked all known threats (including zero-day ransomware executables) immediately. ESET detected the "out in the wild" known malicious executables, but the moment we modified those executables or loaded freshly created ransomware files, ESET failed spectacularly as the signatures for those malicious files were not in it's database. For this reason alone we went with CylancePROTECT.
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Return on Investment

AlienVault USM

No answers on this topic

CylancePROTECT

  • Reduce the operational cost of ensuring clients are always running the latest version
  • Identified potentially suspect files that had been previously undetected
Daniel Halter profile photo

Screenshots

CylancePROTECT

Pricing Details

AlienVault USM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

CylancePROTECT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison