What users are saying about

AlienVault USM

328 Ratings

IBM MaaS360

18 Ratings

AlienVault USM

328 Ratings
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Score 7.9 out of 101

IBM MaaS360

18 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

AlienVault USM

AlienVault USM Anywhere is a great SIEM and if you need to deploy a SaaS solution then it is suited very well. It works very well for us being 100% AWS and integrates well with our toolset and AWS features. The Open Threat Intelligence (OTX) is perfect for providing context on events and feeding our incident response processes.
Matthew White profile photo

IBM MaaS360

It does its job well if you're connected to Wi-Fi at all times, however I've seen problems with LTE connections. As I mentioned before it has a nice and satisfactory UI and is easy to use and maneuver. It does have a hard time searching for e-mails sometimes which gets annoying and makes you want to access your e-mail on a laptop/PC.
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Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
IBM MaaS360
Centralized event and log data collection
AlienVault USM
8.0
IBM MaaS360
Correlation
AlienVault USM
8.0
IBM MaaS360
Event and log normalization
AlienVault USM
8.0
IBM MaaS360
Deployment flexibility
AlienVault USM
7.0
IBM MaaS360
Custom dashboards and views
AlienVault USM
6.0
IBM MaaS360
Host and network-based intrusion detection
AlienVault USM
7.0
IBM MaaS360

Pros

  • AlienVault USM Anywhere is easy to deploy with their cloud-based model and deploying the required agents on-prem (or in the cloud) is quick and easy.
  • Custom rules allow for alerting based on content from events and you can even trigger agents in response to threats, shutting down computers or grabbing forensic info for incident response.
  • USM Anywhere also takes care of reporting for ISO and PCI, allowing you to pull reports for auditors at a moment’s notice.
  • With many integrations out-of-the-box, you can pull in all the data from products you use and other sources, such as Amazon CloudWatch Logs.
Matthew White profile photo
  • Intuitive user interface.
  • Quick setup.
  • Supports multiple platforms.
  • Has a bunch of sync modes and settings to control notifications over weekends etc.
No photo available

Cons

  • Walking through all the devices after a Nmap or device discovery scan can be tedious to get the data correct
  • When deploying HIDS, it would be better if the system gave more detail as to the deployment error
  • Offline updating of licenses can be a little time-consuming
Clark Crain profile photo
  • Sync isn't always perfect, have personally had a lot of issues on my mobile device (Android).
  • Random errors of "Internet unstable" keep popping up.
  • Not as fast as other applications.
  • Certain file formats refuse to work well with this application and vice versa.
No photo available

Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
It is a great product and has been instrumental to our security posture.
Dana Hancock profile photo
No score
No answers yet
No answers on this topic

Usability

AlienVault USM7.2
Based on 33 answers
Almost all functions are intuitive, custom logging is not very easy to configure.
Dana Hancock profile photo
No score
No answers yet
No answers on this topic

Support

AlienVault USM7.6
Based on 24 answers
I have contacted support many times and every time they addressed the issue and continued until it was resolved. The product is solid, so the overall operation is trouble free.
Dana Hancock profile photo
No score
No answers yet
No answers on this topic

Implementation

AlienVault USM7.1
Based on 37 answers
The best recommendation I can offer is understand the system that is being installed. Knowing how to configure and specific expectations that you expect from the machine. I would say to watch the tutorials and the online video's, get yourself involved with the community forum and ask the questions if you do not understand.Our company did not make the best choice on the computer that the service was installed on and it has led to some adverse effects that did not appear until now, almost 2 years later and needing to re-install the entire system all over again.If you need the help, ask for it. The technical support team at alienvault and community forum members are always there to answer questions.
James Ellsworth profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

If you look at AlienVault USM, you will have to look at OSSIM too. For very small enterprises with limited budget or no budget at all, OSSIM might be a good alternative, it is the free version of AlienVault USM, but that means you are on your own with it. Another competitor is definitively GrayLog as it provides a very good interface and is easy to use, plus it is using ElasticSearch as its data store. As stated previously, the ELK stack (ElasticSearch Logstash Kibana) is a good alternative too, but not ready to use off the shelf, nor an all-in-one solution. In fact, the components used by AlienVault, such as OpenVAS, OSSEC, Suricata, etc are its biggest competitors at the same time, but only if you make the effort to run each of the as an independent solution. In return you get a maximum of flexibility and full power over your solution.
Christian B. Caldarone profile photo
I have heard but not personally experienced [this] but Citrix Xenmobile has been very fast, efficient and reliable in terms of an MDM solution for a small enterprise like ours.
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Return on Investment

No answers on this topic
  • Some devices are to be used for business purposes only. Restricting these devices to only do certain tasks has really cut down on the downtime for when a device breaks.
  • Keeping our in house app up to date for our remote sales team makes sure they always have the latest and greatest information in order to reduce any miscommunication with the customer.
Curt Sminkey profile photo

Screenshots

IBM MaaS360

Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

IBM MaaS360

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM MaaS360 More Information