What users are saying about

AlienVault USM

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334 Ratings
19 Ratings

AlienVault USM

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334 Ratings
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Score 7.9 out of 101
19 Ratings
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Score 7.1 out of 101

Add comparison

Likelihood to Recommend

AlienVault USM

AlienVault USM Anywhere is a great SIEM and if you need to deploy a SaaS solution then it is suited very well. It works very well for us being 100% AWS and integrates well with our toolset and AWS features. The Open Threat Intelligence (OTX) is perfect for providing context on events and feeding our incident response processes.
Matthew White profile photo

IBM MaaS360

If you are managing a small fleet of local computers MaaS360 will work well to suit your needs. However, if you are working with a large fleet with remote users the program begins to not be as efficient for your needs as it could be. From my experience working with over 1000 Macs this solution was not up to the tasks at hand.
Scott Gary profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
IBM MaaS360
Centralized event and log data collection
AlienVault USM
8.0
IBM MaaS360
Correlation
AlienVault USM
8.0
IBM MaaS360
Event and log normalization
AlienVault USM
8.0
IBM MaaS360
Deployment flexibility
AlienVault USM
7.0
IBM MaaS360
Custom dashboards and views
AlienVault USM
6.0
IBM MaaS360
Host and network-based intrusion detection
AlienVault USM
7.0
IBM MaaS360

Pros

  • AlienVault USM Anywhere is easy to deploy with their cloud-based model and deploying the required agents on-prem (or in the cloud) is quick and easy.
  • Custom rules allow for alerting based on content from events and you can even trigger agents in response to threats, shutting down computers or grabbing forensic info for incident response.
  • USM Anywhere also takes care of reporting for ISO and PCI, allowing you to pull reports for auditors at a moment’s notice.
  • With many integrations out-of-the-box, you can pull in all the data from products you use and other sources, such as Amazon CloudWatch Logs.
Matthew White profile photo
  • End user ease of use and silent operation
  • Admin interface is clean
  • Device reporting
Scott Gary profile photo

Cons

  • Because AlienVault USM combines several well know components, you have to life with the fact, that they are not in their latest version, i.e. the integrated OSSEC, which should be replaced with the OSSEC-Wazuh fork instead.
  • Due to the all-in-one approach, the solution is quite resource hungry. You have to have a decent machine to run it.
  • The reporting module is nice, but sometimes it is quite a challenge to configure a custom report as you will only get the results you want after a trial and error run.
Christian B. Caldarone profile photo
  • After attempts to reset a passcode sometimes a phone will become disabled. When a phones IOS is locked their is no way to successfully send a passcode without wiping the phone
  • Need an easier way to change the email if you create it wrong and the phone is already deployed. Sometimes the selective wipe does not always work as it should.
  • Too many alerts.
Nicole McLaurine profile photo

Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
It is a great product and has been instrumental to our security posture.
Dana Hancock profile photo
No score
No answers yet
No answers on this topic

Usability

AlienVault USM7.2
Based on 33 answers
We have been using AlienVault USM Appliance for nearly 3 years. The power and flexibility of the device for IPS and IDS is amazing. We are able to identify threats and stop them before damage can be done.
Randy Kouns profile photo
No score
No answers yet
No answers on this topic

Support

AlienVault USM7.6
Based on 24 answers
I have contacted support many times and every time they addressed the issue and continued until it was resolved. The product is solid, so the overall operation is trouble free.
Dana Hancock profile photo
No score
No answers yet
No answers on this topic

Implementation

AlienVault USM7.1
Based on 37 answers
Pre planning is crucial. We typically preconfigure all appliances before they are deployed to the client so that the only thing left to do is deploy the agents.
Mike Kerem profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I recommended Alert Logic, but management was drawn to the much lower price of AlienVault. Alert Logic seems to have a more mature product and has some of these features that have been lacking in AlienVault.
John Grosjean profile photo
We had AirWatch at first because we needed something quickly but then had time to evaluate and switched over to MaaS360
No photo available

Return on Investment

No answers on this topic
  • We definitely have an ROI since I can't tell you the amount of devices we have wiped since we purchased it.
  • Make sure you have enough licenses or they will bill you if you go over and that cost is not cheap
No photo available

Screenshots

IBM MaaS360

Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

IBM MaaS360

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM MaaS360 More Information