What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
600 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
86 Ratings

AlienVault USM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
600 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

IBM QRadar

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
86 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 101

Likelihood to Recommend

AlienVault USM

AlienVault Unified Security Management (USM) Anywhere is a cloud-based security information and event management solution that provides effective and affordable threat detection, incident response, and compliance management capabilities. USM Anywhere is well suited to mid-size enterprise environments operating in the cloud. USM Anywhere is also well suited to enterprises whose operations teams require easy deployment and management. Last, USM Anywhere is considered a highly affordable option compared to competitors. USM Anywhere lags competitors in several areas, such as application monitoring, database monitoring, and integrations with third-party solutions such as cloud access security brokers (CASB), DAM, DAP, and DLP.
Matthew Stacks profile photo

IBM QRadar

If you have a small-to-large company looking for a SIEM solution that "does the job" and is easy to deploy/use, QRadar is your tool. If you're looking for a complex solution that supports integration with data-mining solutions (e.g. ELK), then you may need a different solution. Overall, QRadar fits the needs of 99% of the companies. It is one of the easiest SIEM solutions to deploy and use.
No photo available

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
IBM QRadar
9.3
Centralized event and log data collection
AlienVault USM
8.0
IBM QRadar
9.5
Correlation
AlienVault USM
8.0
IBM QRadar
9.8
Event and log normalization
AlienVault USM
8.0
IBM QRadar
9.6
Deployment flexibility
AlienVault USM
7.0
IBM QRadar
9.1
Custom dashboards and views
AlienVault USM
6.0
IBM QRadar
9.1
Host and network-based intrusion detection
AlienVault USM
7.0
IBM QRadar
9.2
Integration with Identity and Access Management Tools
AlienVault USM
IBM QRadar
8.8

Pros

AlienVault USM

  • Alienvault USM is THOROUGH. We have a highly integrated workspace that's most SAAS, and I monitor those integrations and their security with AV. If I am trying to track the uptime of a laptop, I don't go to VPN or our Directory Services... I go to AV.
  • As I mentioned before, we use Sophos to protect our laptops. If a questionable file shows up on someones laptop, I hear about it from AlienVault before I hear about it from our Sophos service.
  • The OTX Pulse feature is a built-in feature that lets you subscribe to industries and you are notified about new threats that affect that industry on a daily basis. The pulse alerts are added to your AV watchlist.
Christian Holton profile photo

IBM QRadar

  • It allows us to have visibility to potential problems both on premise and in the cloud which was key as we have become a hybrid consumer.
  • It has automated monitoring which has allowed us to see threats faster and also allowed us to be proactive.
  • By having over 20,000 employees, QRadar has also allowed us to be aware of internal threats that are brought into the company by unsuspecting employees.
No photo available

Cons

AlienVault USM

  • While there are many features, many of them are not very advanced. Vulnerability scanning as an example is extremely simplistic and almost unusable for an enterprise organization. It's just enough to get a program off the ground.
  • Cloud-only deployment model (SaaS) may not fit all organizations. Not all organizations are "cloud friendly".
  • Reporting capabilities out of the box are lack luster. Vulnerability management reporting as an example does not include a single canned report.
Frank DePaola profile photo

IBM QRadar

  • There is a steep learning curve compared to other platforms. Qradar is incredibly powerful but does require some homework.
  • There is a glaring lack of threat feed utilization outside of STIXX/TAXII which remains very limited at this time.
  • May require a considerable amount of tuning during deployment with very little "out of the box" offense information.
No photo available

Likelihood to Renew

AlienVault USM

AlienVault USM 4.4
Based on 16 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein profile photo

IBM QRadar

No score
No answers yet
No answers on this topic

Usability

AlienVault USM

AlienVault USM 7.3
Based on 35 answers
The product once properly configured seems to offer a wealth of information but has it's issues. I feel that the initial setup/ installation should include technical support to get up and running. My personal experience from the configuration as installed indicates that the network adaptors are not properly configured to read information. The network ports where configured to only ready 1/2 the network?? So having help to get the system up and running should be part of the initial purchase.
James Ellsworth profile photo

IBM QRadar

No score
No answers yet
No answers on this topic

Support

AlienVault USM

AlienVault USM 7.5
Based on 25 answers
I have not had a single issue with the alienvault support staff. Any issue or question that we had, especially in the beginning during the installation phase the support staff was readily available via phone and email to help us. I am very happy with the decision we made to go with alienvault.
Mikhail Suleymanov profile photo

IBM QRadar

IBM QRadar 8.0
Based on 3 answers
Support people were always available and polite with all admin members. We would get very frequent emails and calls from them while were working in the implementation and go live, and once the product was already in place they were great at monitoring our environment and letting us know of any important findings.
Samuel Hadid profile photo

Online Training

AlienVault USM

AlienVault USM 8.6
Based on 6 answers
The instructor was very knowledgeable and was able to answer everyone's questions. He also was able to teach to many different levels. Some folks in the class had already been using USM or a similar product whereas I and a few others were brand new. He also provided a way of reaching out with questions after the training was over. Everyone in the training seemed to enjoy the class.
Christian Holton profile photo

IBM QRadar

No score
No answers yet
No answers on this topic

Implementation

AlienVault USM

AlienVault USM 6.6
Based on 38 answers
Initial implementation was okay, but we should have gone on the one week course first as an understanding of the features and what to look for would have been of great use. This is especially relevant when fine tuning and correlating events and creating parsers.Once set up the system is pretty resilient and adding in configuration is quite an easy process. We only had on the odd few occasions had to progress any set up problems to tech support.There are also some great whitepapers and set up articles on AlienVault's website support.
Philip Clarke profile photo

IBM QRadar

No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault USM

USM Appliance provides you with the ability to identify your critical assets and to set policies to alert you when those assets have vulnerabilities or are subjected to attacks. USM Appliance will generate alarms based upon the risk associated with any given security event captured in USM Appliance.USM Appliance provides you with the ability to identify your critical assets and to set policies to alert you when those assets have vulnerabilities or are subjected to attacks. USM Appliance will generate alarms based upon the risk associated with any given security event captured in USM Appliance. Identifying patterns of events that indicate a possible threat or vulnerability.
Mpho Lekota profile photo

IBM QRadar

Splunk Enterprise Security I've found is the easiest of all major SIEM's to deploy due to its event normalization capabilities. It lags behind QRadar in event correlation but is better in user GUI customization. One issue where QRadar beats it is in cost. Splunk starts off cheap, but as you expand (due to it's licensing model), it quickly becomes very expensive. It is the monster that keeps on feeding.
Douglas Concepcion profile photo

Return on Investment

AlienVault USM

No answers on this topic

IBM QRadar

  • QRadar has helped us improve our rating when going through an IT audit.
  • It has allowed us to answer some security related contract questions much more positively when going through contract negotiation.
  • It helps us to protect our company and investors from Outside and Internal threats.
No photo available

Screenshots

IBM QRadar

Pricing Details

AlienVault USM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

IBM QRadar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AlienVault USM
7.9
IBM QRadar
9.3

Likelihood to Renew

AlienVault USM
4.4
IBM QRadar

Usability

AlienVault USM
7.3
IBM QRadar

Reliability and Availability

AlienVault USM
6.4
IBM QRadar

Performance

AlienVault USM
7.3
IBM QRadar

Support

AlienVault USM
7.5
IBM QRadar
8.0

In-Person Training

AlienVault USM
4.5
IBM QRadar

Online Training

AlienVault USM
8.6
IBM QRadar

Implementation

AlienVault USM
6.6
IBM QRadar

Scalability

AlienVault USM
6.3
IBM QRadar

Add comparison