What users are saying about

AlienVault USM

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334 Ratings
8 Ratings

AlienVault USM

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334 Ratings
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Score 7.9 out of 101
8 Ratings
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Score 7.6 out of 101

Add comparison

Likelihood to Recommend

AlienVault USM

I think AlienVault USM is well suited for a medium size company where there are remote sites. The star configuration deployment would work very well. I would need to see how AlienVault would perform on a large multi-national company if headquarters wanted to correlate all data.
Clark Crain profile photo

KACE SMA

The KACE SMA is well suited for a large corporate and higher education environment. It would not be useful in a smaller 20-machine office setting.
Andy Anschutz profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
KACE SMA
Centralized event and log data collection
AlienVault USM
8.0
KACE SMA
Correlation
AlienVault USM
8.0
KACE SMA
Event and log normalization
AlienVault USM
8.0
KACE SMA
Deployment flexibility
AlienVault USM
7.0
KACE SMA
Custom dashboards and views
AlienVault USM
6.0
KACE SMA
Host and network-based intrusion detection
AlienVault USM
7.0
KACE SMA

IT Asset Management

AlienVault USM
KACE SMA
6.7
Software and hardware inventory tracking
AlienVault USM
KACE SMA
8.0
License management
AlienVault USM
KACE SMA
7.7
Asset lifecycle monitoring
AlienVault USM
KACE SMA
5.8
Contract management
AlienVault USM
KACE SMA
5.0
Asset relationship management
AlienVault USM
KACE SMA
7.0

Pros

  • The SIEM does a good job of correlating network data from multiple sources along with the Data from deployed HIDS
  • The Nmap scan is fast and non-invasive that defines devices on your network.
  • The vulnerability scanning has several options and reports to enable data to be available for compliance purposes.
Clark Crain profile photo
  • The automatic patch management by the KACE SMA helps keep our Windows systems up to date.
  • The ticketing system in the KACE SMA is very helpful for submitting tickets, tracking workloads, and keeping the clients up to date on progress.
  • The software inventory feature in the KACE SMA is really helpful in tracking of software and insuring that we stay in compliance with software licensing.
Andy Anschutz profile photo

Cons

  • Walking through all the devices after a Nmap or device discovery scan can be tedious to get the data correct
  • When deploying HIDS, it would be better if the system gave more detail as to the deployment error
  • Offline updating of licenses can be a little time-consuming
Clark Crain profile photo
  • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
  • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
  • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
Andy Anschutz profile photo

Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
It is a very well built software and solution for meeting our cybersecurity needs. The staff is always very well responsive with any issues that we have and it is perfect for satisfying FINRA's cybersecurity regulations.
Mikhail Suleymanov profile photo
No score
No answers yet
No answers on this topic

Usability

AlienVault USM7.2
Based on 33 answers
Almost all functions are intuitive, custom logging is not very easy to configure.
Dana Hancock profile photo
No score
No answers yet
No answers on this topic

Support

AlienVault USM7.6
Based on 24 answers
Only had to use this once, and they had us back on track in an hour or so. They followed up the day after to make sure all was still working, great team.
Jason Cresswell profile photo
No score
No answers yet
No answers on this topic

Implementation

AlienVault USM7.1
Based on 37 answers
Initial deployment was great compared to all the research I had read about deploying SIEM solutions. The basic setup gives excellent information about what is occurring on your enterprise network.
Russel Beckham profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We looked at a number of other products besides AlienVault. Most of them were software packages that had OK reviews, but would have been costly to implement and time-consuming to maintain. AlienVault was an all-in-one appliance, though it comes in a virtual machine that you can run as well. We chose the USM because of our virtualization resources were getting pretty tight at the time we chose AlienVault, and we prefer hardware appliances.
Christopher Taylor profile photo
We liked having the helpdesk portion integrated with our hardware and software inventory instead of having 2-3 different discrete systems that wouldn't talk to each other.
Andy Anschutz profile photo

Return on Investment

No answers on this topic
  • The time savings on Windows patching through the KACE SMA alone has helped us in saving hundreds of technician hours.
  • Ticket tracking through the KACE SMA has reduced the amount of calls to our helpdesk asking about the status of a ticket.
  • The tracking of licensed software through the KACE SMA has kept us in compliance and saved time from having to run around and look to see where the software is installed.
Andy Anschutz profile photo

Screenshots

KACE SMA

Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

KACE SMA

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

KACE SMA More Information