What users are saying about

AlienVault USM<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

329 Ratings

LogRhythm

30 Ratings

AlienVault USM<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

329 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

LogRhythm

30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

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Likelihood to Recommend

AlienVault USM

Since AlienVault is a versatile tool, having versions for various cloud providers as well as virtualization frameworks, it adheres to the most diverse scenarios. Another strong point to be highlighted is how the company is constantly improving the product. AlienVault is famous for the effort the company puts behind the tool, and it is being improved constantly by adding new resources.
Erlon Sousa Pinheiro profile photo

LogRhythm

It helps achieve various aspects of compliance needs and requirements. It also provides a nice overview of what is going on within the environment in respect to security threats. It is less appropriate if there is no internal team that can properly manage it and respond to alerts/events that are triggered.
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Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
LogRhythm
8.6
Centralized event and log data collection
AlienVault USM
8.0
LogRhythm
9.3
Correlation
AlienVault USM
8.0
LogRhythm
9.3
Event and log normalization
AlienVault USM
8.0
LogRhythm
8.8
Deployment flexibility
AlienVault USM
7.0
LogRhythm
7.4
Custom dashboards and views
AlienVault USM
6.0
LogRhythm
9.1
Host and network-based intrusion detection
AlienVault USM
7.0
LogRhythm
7.5
Integration with Identity and Access Management Tools
AlienVault USM
LogRhythm
8.9

Pros

  • AlienVault USM is based on well-known Open Source components, which each for itself, represents a quasi industry standard
  • Integration into the existing infrastructure works like a charm. Basically you just need to roll-out an OSSEC client to each server or PC and you have already a pretty high coverage of security information and events. They immediately show up in the AlienVault Webinterface
  • Due to the countless plugins, it is very easy to add network devices like firewalls, router, switches, but also servers running apache and the alike. You will just need to forward syslog and it will all appear in your AlienVault Webinterface
  • The modular design of AlienVault USM in form of "deployable sensors", allows you to easily integrate different network segments, such as remote sites.
  • As regular vulnerability scans are a must to understand which CVEs your infrastructure is exposed at, this becomes an easy task with AlienVault. They provide you with a set-and-forget approach for running regular scans. Additionally there are helpful hints to how to get more secure.
Christian B. Caldarone profile photo
  • LogRhythm's technical customer support is exceptional.
  • The product roadmap is extensive.
  • Automation and AI continue to evolve rapidly.
No photo available

Cons

  • Even though the AlienVault documentation is good, I would like to see documentation on security strategy. This product is focused on smaller companies that may not have a security admin so simple general practice strategy would be helpful.
  • This may be repetitive, but documentation on what to do or how to interpret alarms would be helpful. For example, what are the varying degrees of response to a nmap port scan.
Will Armistead profile photo
  • The upgrade process from version 6.x to 7.x was a bit messy.
  • Should be able to update software within the application for minor updates without the need to download separate software from the support portal.
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Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
It is a great product and has been instrumental to our security posture.
Dana Hancock profile photo
LogRhythm9.0
Based on 1 answer
LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.
James Harrison profile photo

Usability

AlienVault USM7.2
Based on 33 answers
Almost all functions are intuitive, custom logging is not very easy to configure.
Dana Hancock profile photo
LogRhythm9.0
Based on 1 answer
Training is lacking for the reporting and query building. Overall, the investigation tool is my most used feature. It is very easy to drill down when searching for an interesting event. The real time dashboard in the console is feature rich and provides graphical views and the ability to see associated logs.The alarms dashboard displays the most recent significant events, and the ability to track and document how the event is being handled.
James Harrison profile photo

Support

AlienVault USM7.6
Based on 24 answers
I have a 50/50 rating on this because they have been helpful in one aspect but not in another. They seem to be fairly responsive to requests, but like with my most recent request no solution offered. that is not truly a fair statement, but rather no solution unless I agree to pay additional fee's. From conversations with both our sales rep and another representative they both indicate that we have 3 years of extended support, but the problem reported to them is not covered under our support agreement.
James Ellsworth profile photo
LogRhythm10.0
Based on 1 answer
Over the last couple of years, we have had some challenges requiring longer and higher tiered support. Log Rhythm was quick to assign a 3rd tier engineer to assist us in identifying and re-mediating those problems. They have also assisted in getting us to later versions. They are willing to hand hold during platform upgrades
James Harrison profile photo

Implementation

AlienVault USM7.1
Based on 37 answers
The best recommendation I can offer is understand the system that is being installed. Knowing how to configure and specific expectations that you expect from the machine. I would say to watch the tutorials and the online video's, get yourself involved with the community forum and ask the questions if you do not understand.Our company did not make the best choice on the computer that the service was installed on and it has led to some adverse effects that did not appear until now, almost 2 years later and needing to re-install the entire system all over again.If you need the help, ask for it. The technical support team at alienvault and community forum members are always there to answer questions.
James Ellsworth profile photo
LogRhythm8.0
Based on 1 answer
  • Buy professional services.
  • Buy and implement the system if possible.
  • Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources.
  • Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen.
  • Don't be afraid to call for help during your first months of use.
  • Don't close any ticket until you are sure the expected results are verified.
  • Use the community forums to discuss issues with your peers.
  • Watch the training videos offered by L R University.
James Harrison profile photo

Alternatives Considered

I looked into Splunk, QRadar, but they were way too expensive and the reviews weren't always great. I used McAfee ESM extensively at my prior job and the product is probably the worst in the SIEM space. We moved to AlienVault from ELK which, while a cool product, didn't do any security event correlation and has a terrible search and log review and export. AlienVault is the only major SIEM comprised of over 200 open source tools I'd want to use anyway, so it does more than any SIEM with its HIDS agents, vulnerability scanning, asset discovery, etc. The included Open Threat Exchange subscription is also a major plus.
Jon Armani profile photo
LogRhythm was simpler to set up and configure as well as extract information from. It also was less intrusive in terms of how many appliances were needed to implement. We were up and running within 5 hours to start accepting log sources. We selected LogRhythm as well since support is based in the USA in Colorado.
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Return on Investment

No answers on this topic
  • We were able to retire a few older log collection platforms that we had in house. There were 2-3 systems doing the job of LogRhythm.
  • We were able to bring some part of the analysis of events back in house and not rely on third party MSS.
No photo available

Screenshots

LogRhythm

Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

LogRhythm

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

LogRhythm More Information