What users are saying about

AlienVault USM

328 Ratings

Lookout

15 Ratings

AlienVault USM

328 Ratings
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Score 7.9 out of 101

Lookout

15 Ratings
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Score 8.9 out of 101

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Likelihood to Recommend

AlienVault USM

AlienVault USM provides solid insight into the attempted connections to our organization's network resources, this includes printers that may have been properly configured. We recently discovered a third party provided Workgroup printer which had a network port that was misconfigured and allowing probing from the outside (actually was hit by probes from the far east as well as the communist block countries.) This report allowed us to clear the issue and protect resources.
Randy Kouns profile photo

Lookout

Lookout is excellent for mobile device security. I'd recommend it to anyone looking for a simple solution to guarantee peace of mind when keeping mobile devices secure. It's also excellent for finding a device that's been lost remotely, including an excellent feature for enabling audio on a device when it was put in silent mode locally. The web UI is easy to use and allows for powerful functionality through a simple interface. Lastly, it is an excellent secondary backup solution. I'd recommend having other potential backup solutions as well in case this premium feature ever expires and you aren't sure whether you have a most recent contact backup within Lookout.
Nick Jastrebski profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
Lookout
Centralized event and log data collection
AlienVault USM
8.0
Lookout
Correlation
AlienVault USM
8.0
Lookout
Event and log normalization
AlienVault USM
8.0
Lookout
Deployment flexibility
AlienVault USM
7.0
Lookout
Custom dashboards and views
AlienVault USM
6.0
Lookout
Host and network-based intrusion detection
AlienVault USM
7.0
Lookout

Pros

  • Pulling in LOTS of logs from various places in AWS.
  • In theory, can consume any type of log you can send it.
John Grosjean profile photo
  • Scanning of all device apps with up to date definitions.
  • Backing up all device related data to the cloud.
  • Finding devices.
Nick Jastrebski profile photo

Cons

  • USM needs to mature with the user control interface. Making things easier to get done without "Google", blogs, or support. Plugin support is growing slowly. The ability to have granular control over system behavior needs to mature.
Thomas Vaughan profile photo
  • Letting users know when device backups stop after premium services/payment expire.
Nick Jastrebski profile photo

Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
It is a great product and has been instrumental to our security posture.
Dana Hancock profile photo
No score
No answers yet
No answers on this topic

Usability

AlienVault USM7.2
Based on 33 answers
The system is great in turns of functionality but in terms of being user friendly and usability for the average person it is very hard to understand and wil take a lot of training.
Mikhail Suleymanov profile photo
Lookout10.0
Based on 1 answer
I have never had any issue using the application since the UI and settings are laid out in an easy to follow way.
Bart Martinez profile photo

Support

AlienVault USM7.6
Based on 24 answers
Based on previous experience we had to explain and demonstrate the problems several times; fixes takes long time to be implemented and rolled out to end users. Several times we had to guide the support contact to fully understand the problem
Bilal Al Sabbagh profile photo
No score
No answers yet
No answers on this topic

Implementation

AlienVault USM7.1
Based on 37 answers
Anything beyond a vanilla deployment will take a lot of effort.
Aaron Rothstein profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

USM has all the bells and whistles in a unified package of many of the bigger systems at a price point small companies can afford.
Thomas Vaughan profile photo
They were all good in their day, but then they evolved into "we do everything" mode. We prefer the technical horsepower of purpose-built solutions where the problem is compelling, which mobile/app cybersecurity is. Otherwise, discovery of a source issue, cost and complexity that comes inherently in "we do everything" offerings is exponentially less effective.
Jackie Bassett profile photo

Return on Investment

No answers on this topic
  • It's always difficult, in cyber, to put an ROI on a "non-event". As they say, the best that can happen to a CISO's day, is that no breach happened.
  • Lookout's auto scan and auto-reporting that every app has been scanned, the number of apps and what has/has not been found gives a level of comfort, and embeds a level of alertness everyday, never to be taken for granted.
  • There has been no negative impact. I open those scans every time, in anticipation of good news but realizing there well could be news of another kind. What I am as confident as possible about, is that, if there were an issue, Lookout would have been there to see it, and take the appropriate actions.
  • In the earlier days of cybersecurity, one would have had to hire an entire team of cyber experts or outsource it to a managed cybersecurity company at a cost that might have prohibited business. Lookout has made is easier for us all to stay compliant, aware and grow.
Jackie Bassett profile photo

Screenshots

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Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

Lookout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Lookout More Information