What users are saying about
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Top Rated
679 Ratings

AlienVault USM

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Top Rated
679 Ratings
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Score 7.5 out of 100
42 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

AlienVault USM

At this point I'm saying a 4. While the marketing material make it appear to be easy to use and it was relatively easy to set up, as previously mentioned, each event description is based upon the individual asset making it nearly impossible for the administrator to be a SME for each asset. For example, if one of the assets reporting is a router, the administrator monitoring alerts would need to know what the various events are that can be triggered as an event for the particular router; however, if the asset is a workstation, the administrator would need to know the various events that are triggered for workstations.
Anonymous | TrustRadius Reviewer

McAfee ePolicy Orchestrator

McAffee ePolicy Orchestrator is very well suited in large environments. You can load your updates to the repository and deploy them to every node on your network. It has great reporting and auditing features. You can control your users and groups all from the System Tree. DLP is great for USB devices. You can restrict all the ports on a computer and open them up for a limited time to plug in a device. EPO is to bulky for small networks.
Angel Iani | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.2
McAfee ePolicy Orchestrator
Centralized event and log data collection
AlienVault USM
7.1
McAfee ePolicy Orchestrator
Correlation
AlienVault USM
7.7
McAfee ePolicy Orchestrator
Event and log normalization
AlienVault USM
7.7
McAfee ePolicy Orchestrator
Deployment flexibility
AlienVault USM
6.7
McAfee ePolicy Orchestrator
Integration with Identity and Access Management Tools
AlienVault USM
6.9
McAfee ePolicy Orchestrator
Custom dashboards and views
AlienVault USM
6.9
McAfee ePolicy Orchestrator
Host and network-based intrusion detection
AlienVault USM
7.7
McAfee ePolicy Orchestrator

Pros

AlienVault USM

  • AlienVault USM is simple and easy to deploy. Sensors can be deployed in as little as 15 minutes through the setup wizard.
  • The USM UI is easy to understand. I've trained multiple analysts who are able to perform their duties on their first day, in part because of USM Anywhere's ease of use.
  • Top-notch built-in compliance templates and reporting features.
Matthew Stacks | TrustRadius Reviewer

McAfee ePolicy Orchestrator

  • Static malware scans for known bad processes and files works well and can be schedules on endpoints easily
  • Preventing users from accessing USB drives and other peripherals is easily configured. We can also allow users to access to USB drives with user codes for the times they need it for business reasons.
  • ePO provides access into our MSME software so that we're not managing many different products from different locations.
  • In recent years the console has gotten much easier to navigate even though there is a ton of information to be accessed.
Anonymous | TrustRadius Reviewer

Cons

AlienVault USM

  • Personally, I've wished I could purchase a service that would configure AV for my environment. I get a lot of traffic on a daily basis and I almost need to hire an analyst that just works on AV.
  • Some of the filters when looking for a specific alert aren't that easy to use.
Christian Holton | TrustRadius Reviewer

McAfee ePolicy Orchestrator

  • It has a slow mechanism when adding custom threat feeds. For example, if McAfee didn't have a signature or detection about a new virus and we try to add it to our console it is like a really big process in adding that to our available signatures.
  • Whenever a scan is performed, the system CPU utilization goes up 100 percent.
  • Installation fails due to difference in timestamp when we try to shuffle between packages.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

AlienVault USM

AlienVault USM 6.5
Based on 19 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein | TrustRadius Reviewer

McAfee ePolicy Orchestrator

No score
No answers yet
No answers on this topic

Usability

AlienVault USM

AlienVault USM 6.9
Based on 35 answers
Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge .Each panel is quite well laid out and the filtering search capabilities are quite strong.
Anonymous | TrustRadius Reviewer

McAfee ePolicy Orchestrator

No score
No answers yet
No answers on this topic

Reliability and Availability

AlienVault USM

AlienVault USM 6.4
Based on 3 answers
We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.
Anonymous | TrustRadius Reviewer

McAfee ePolicy Orchestrator

No score
No answers yet
No answers on this topic

Performance

AlienVault USM

AlienVault USM 7.3
Based on 3 answers
With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.
Anonymous | TrustRadius Reviewer

McAfee ePolicy Orchestrator

No score
No answers yet
No answers on this topic

Support Rating

AlienVault USM

AlienVault USM 7.3
Based on 28 answers
The support we received from alienvault was excellent. They went above and beyond in making sure everything was working as it needed to be. They REALLY want their product implementation to be a success and our security goals be achieved. They are like a member of our security team.
Anonymous | TrustRadius Reviewer

McAfee ePolicy Orchestrator

McAfee ePolicy Orchestrator 8.7
Based on 6 answers
McAfee support is definitely GREAT! It is one of the best technical support on a business level. GOLD support is recommended to business. Their website is easy and quick to create a ticket. Their technical team usually responds right away with an email or call. Via call and web they provide a full and complete support until the issue is resolved. The best, most of the time they explain in detail what is the issue, the reason and how to resolve it.
Tiago Mokwa | TrustRadius Reviewer

In-Person Training

AlienVault USM

AlienVault USM 4.5
Based on 1 answer
I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM
Anonymous | TrustRadius Reviewer

McAfee ePolicy Orchestrator

No score
No answers yet
No answers on this topic

Online Training

AlienVault USM

AlienVault USM 8.5
Based on 6 answers
It was very well organized and helpful in using the product to the fullest extent. The instructor allowed time for folks who were involved with managed services to receive tuning tips in order to better support their customers. In addition, the course materials were automatically updated when the new version came out.
Anonymous | TrustRadius Reviewer

McAfee ePolicy Orchestrator

No score
No answers yet
No answers on this topic

Implementation Rating

AlienVault USM

AlienVault USM 6.4
Based on 39 answers
AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
Anonymous | TrustRadius Reviewer

McAfee ePolicy Orchestrator

No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault USM

Splunk's ES is a paid add-on on top of an already pricey product. Finding a MSSP that supports Splunk and isn't a 6 figure annual commitment seems unlikely. LogRhythm did not have a cloud-based solution when we were considering SIEMs. Fantastic product though and have a good MSSP base.Devo did not have a MSSP partner base when we looked. Their product is fantastic too.AlienVault USM has good partners to choose from as well as an affordable cloud model, that's why we chose it.
Anonymous | TrustRadius Reviewer

McAfee ePolicy Orchestrator

The price and the licensing options are very good. We were able to negotiate our pricing with plenty of flexibility ePO is one of the best administration console in the security world. Capability of deep customization are one of the biggest advantage. Ability to run PDF reports for protection status for agents.
Anonymous | TrustRadius Reviewer

Scalability

AlienVault USM

AlienVault USM 6.3
Based on 3 answers
The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?
Anonymous | TrustRadius Reviewer

McAfee ePolicy Orchestrator

No score
No answers yet
No answers on this topic

Return on Investment

AlienVault USM

  • Once you hit the 150 asset mark, you have to jump to their unlimited license. There is no middle ground. We were only 10 or so assets above the 150 so we had to chose to either not monitor those assets or pay the price of the upgrade.
  • AlienVault brings all the information to one place which makes it much quicker to track down problems.
Anonymous | TrustRadius Reviewer

McAfee ePolicy Orchestrator

  • Peace of mind that your environment is safe and secure.
  • Keep your network environment up and running.
  • Additional resources (consulting or training) may be required if not familiar with the product.
  • Very complex to setup and configure ( training may be required).
  • Once configured, it will take care of almost 80% of your tasks.
Anonymous | TrustRadius Reviewer

Screenshots

McAfee ePolicy Orchestrator

Pricing Details

AlienVault USM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

AlienVault USM Editions & Modules

Edition
Essentials$1,0751
Standard$1,6951
Premium$2,5951
  1. per month
Additional Pricing Details

McAfee ePolicy Orchestrator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

McAfee ePolicy Orchestrator Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

AlienVault USM
7.5
McAfee ePolicy Orchestrator
8.9

Likelihood to Renew

AlienVault USM
6.5
McAfee ePolicy Orchestrator

Usability

AlienVault USM
6.9
McAfee ePolicy Orchestrator

Reliability and Availability

AlienVault USM
6.4
McAfee ePolicy Orchestrator

Performance

AlienVault USM
7.3
McAfee ePolicy Orchestrator

Support Rating

AlienVault USM
7.3
McAfee ePolicy Orchestrator
8.7

In-Person Training

AlienVault USM
4.5
McAfee ePolicy Orchestrator

Online Training

AlienVault USM
8.5
McAfee ePolicy Orchestrator

Implementation Rating

AlienVault USM
6.4
McAfee ePolicy Orchestrator

Scalability

AlienVault USM
6.3
McAfee ePolicy Orchestrator

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