What users are saying about

AlienVault USM

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334 Ratings

PRTG

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75 Ratings

AlienVault USM

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334 Ratings
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Score 7.9 out of 101

PRTG

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75 Ratings
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Score 8.7 out of 101

Add comparison

Likelihood to Recommend

AlienVault USM

AlienVault fits well into smaller organizations with more limited budgets. We were able to deploy AlienVault at half the cost of some of the other vendors we looked into and the product is really solid. The amount of intelligence gained from the appliance is incredible and at this point, I would be lost without the information it produces
Joshua Fidler profile photo

PRTG

PRTG is an all around great network monitoring tool. The biggest competitor to PRTG in my book is Spiceworks. This is purely due to price and the market they are competing for. There are a ton of other network monitoring tools and I've used plenty of them and I find myself going back to PRTG everytime
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Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
PRTG
Centralized event and log data collection
AlienVault USM
8.0
PRTG
Correlation
AlienVault USM
8.0
PRTG
Event and log normalization
AlienVault USM
8.0
PRTG
Deployment flexibility
AlienVault USM
7.0
PRTG
Custom dashboards and views
AlienVault USM
6.0
PRTG
Host and network-based intrusion detection
AlienVault USM
7.0
PRTG

Network Performance Monitoring

AlienVault USM
PRTG
8.0
Automated network device discovery
AlienVault USM
PRTG
8.7
Network monitoring
AlienVault USM
PRTG
9.5
Baseline threshold calculation
AlienVault USM
PRTG
8.1
Alerts
AlienVault USM
PRTG
9.0
Network capacity planning
AlienVault USM
PRTG
6.5
Packet capture analysis
AlienVault USM
PRTG
6.0
Network mapping
AlienVault USM
PRTG
7.8
Customizable reports
AlienVault USM
PRTG
7.5
Wireless infrastructure monitoring
AlienVault USM
PRTG
8.5
Hardware health monitoring
AlienVault USM
PRTG
8.8

Pros

  • Combining many tools in to one nicely packaged system - used OSSEC but it's a real pain to configure and implement. AlienVault Unified Security Management sets up much easier and very powerful out of the box.
  • Event correlation.
  • Alerting of issues.
Jay Dibble profile photo
  • There are many preconfigured probes to use for all types of network equipment and servers
  • Alerts can be customized and configured to alert the right staff for the specific alert
  • Graphs make it easy to spot trends for all probes
  • Auto-discovery makes adding devices easy
  • The mobile app gives you access to the system from anywhere
No photo available

Cons

  • There are a ton of built-in reports, however there is not a lot of guidance available on building customized reports, and the tools are not as robust as I would like.
  • Plug-ins are available to parse syslog from different devices, but in my case at least none were available/up-to-date for my particular brand of hardware. Writing your own plug-ins is difficult and time consuming.
  • Pre-sales set up support is fantastic, but once the sale is done if you need configuration support instead of technical support you're expected to pay separately. Not enough documentation available for tweaking and problems.
Mel Green profile photo
  • More refined SNMP support - Little bit too technical and hands on to use as fully as you want to.
  • Built in native support of more manufacturers
  • Ability to run the console on a MAC, without using a browser.
Jon Stephenson profile photo

Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
Still after the original product view AlienVault is still ahead of the game and have added even more capabilities
Philip Clarke profile photo
PRTG10.0
Based on 1 answer
It is now an essential tool for monitoring and maintaining the health of our network and systems.
No photo available

Usability

AlienVault USM7.2
Based on 33 answers
Best SIEM out there. Built for the serious security practioner. Has features you would expect in something much more expensive. Product continues to be refined and improved.
Matthew Frederickson profile photo
No score
No answers yet
No answers on this topic

Support

AlienVault USM7.6
Based on 24 answers
I have not had a single issue with the alienvault support staff. Any issue or question that we had, especially in the beginning during the installation phase the support staff was readily available via phone and email to help us. I am very happy with the decision we made to go with alienvault.
Mikhail Suleymanov profile photo
No score
No answers yet
No answers on this topic

Implementation

AlienVault USM7.1
Based on 37 answers
Anything beyond a vanilla deployment will take a lot of effort.
Aaron Rothstein profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

HP Arcsight and QRadar was not so easy and financially interesting to scale. LogRhythm lacked some key functionalities. Splunk is more like an advanced Log Management tool
Koen Vanhees profile photo
PRTG Network Monitor runs on a Windows machine within our network, collecting various statistics from the machines, software, and devices which we designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. We can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This has enabled us plan for network expansion, see what applications are using most of our connection, and make sure that no one is hogging the entire network just to torrent videos.
Godwin Arigbonu profile photo

Return on Investment

No answers on this topic
  • Allows us to see potential issues before they become failures. Examples would be high memory or CPU usage, low disk space, etc.
  • We are able to see outages right away instead of waiting for users to complain. This allows us to get in front of the issue and get it resolved quicker.
  • Allows us to see the over all health of our complete network.
Troy Smith profile photo

Screenshots

PRTG

Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

PRTG

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PRTG More Information