What users are saying about

AlienVault USM

328 Ratings

PRTG

65 Ratings

AlienVault USM

328 Ratings
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Score 7.9 out of 101

PRTG

65 Ratings
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Score 8.8 out of 101

Add comparison

Likelihood to Recommend

AlienVault USM

AlienVault USM Anywhere is a great SIEM and if you need to deploy a SaaS solution then it is suited very well. It works very well for us being 100% AWS and integrates well with our toolset and AWS features. The Open Threat Intelligence (OTX) is perfect for providing context on events and feeding our incident response processes.
Matthew White profile photo

PRTG

Small IT departments without a lot of money and resources can greatly benefit from PRTG. It's not just used for communication monitoring, but devices as well. We monitor server status with it. It pings each of our DCs every now and then, and reports if a unit doesn't reply. It helps us get a jump on impending issues.
Michael Metalios profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
PRTG
Centralized event and log data collection
AlienVault USM
8.0
PRTG
Correlation
AlienVault USM
8.0
PRTG
Event and log normalization
AlienVault USM
8.0
PRTG
Deployment flexibility
AlienVault USM
7.0
PRTG
Custom dashboards and views
AlienVault USM
6.0
PRTG
Host and network-based intrusion detection
AlienVault USM
7.0
PRTG

Network Performance Monitoring

AlienVault USM
PRTG
8.0
Automated network device discovery
AlienVault USM
PRTG
8.3
Network monitoring
AlienVault USM
PRTG
9.5
Baseline threshold calculation
AlienVault USM
PRTG
8.0
Alerts
AlienVault USM
PRTG
8.8
Network capacity planning
AlienVault USM
PRTG
7.0
Packet capture analysis
AlienVault USM
PRTG
6.4
Network mapping
AlienVault USM
PRTG
7.9
Customizable reports
AlienVault USM
PRTG
7.6
Wireless infrastructure monitoring
AlienVault USM
PRTG
8.2
Hardware health monitoring
AlienVault USM
PRTG
8.7

Pros

  • Pulling in LOTS of logs from various places in AWS.
  • In theory, can consume any type of log you can send it.
John Grosjean profile photo
  • PRTG performs an intial search of your network and automatically adds devices it finds, creating sensors on the fly. This is great for new users.
  • PRTG has a free version which offers 100 free sensors. I highly recommend this for anyone looking to use PRTG. It offers a free, non-limited trial of the software for an indefinite time. Giving people the chance to play, and tweak - really getting to know the ins and outs.
  • Email alerts are great for those of us on the road. We can get up to the minute notifications if a site is down or having potential issues.
  • The Android app works very well. Keeping me in the know while on the go.
Michael Metalios profile photo

Cons

  • Although the creation of custom report modules is powerful and easy, incorporating them into reports that are readable by non-technical staff without some interpretation is not so easy. Section headers can't be customized, and full log events cannot be presented in reports.
  • Normalization (extraction/parsing of log fields and mapping them to actionable fields in the SIEM) needs to be done in further detail. There are times when I want to search on a particular field in a log, and can't do it because it's not normalized. I'm sure that it's a bit of a cat and mouse game with device vendors and operating systems, but more actionable fields in the database would be better. Fortunately, I can go into the underlying Linux system and do it myself, but it is quite time consuming to do so.
  • A faster, more convenient way to weed out false positives would speed up the journey to SIEM success. I envision an interface similar to Micorosoft Outlook's rules, in which an analyst can look at an alarm from the USM, select the criteria on which she wants to suppress the event, create the rule, then hit a button to "delete existing alarms that match these criteria". I've shared this vision with AlienVault, and have my fingers crossed for the next version.
Kevin Geil profile photo
  • PRTG updates a LOT. When the server updates, the client needs to update. It's not a huge inconvenience but certainly puts a quick stop to the day when the notification takes focus.
  • It's hard to gauge what resources PRTG needs sometimes. Looking at the system requirements and giving said requirements to the VM running PRTG doesn't always solve the problem. Many times, PRTG will report that the probe is using all resources allocated and having problems because there is nothing more to give. Adding more RAM or CPUs to the VM doesn't always fix the problem. It can be perplexing at times.
Michael Metalios profile photo

Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
It is a great product and has been instrumental to our security posture.
Dana Hancock profile photo
No score
No answers yet
No answers on this topic

Usability

AlienVault USM7.2
Based on 33 answers
Best SIEM out there. Built for the serious security practioner. Has features you would expect in something much more expensive. Product continues to be refined and improved.
Matthew Frederickson profile photo
No score
No answers yet
No answers on this topic

Support

AlienVault USM7.6
Based on 24 answers
They have helped resolve a lot of issues, but then there are cases where I am referred to look at documentation for open source components maintained by parties outside of AlienVault.
Aaron Rothstein profile photo
No score
No answers yet
No answers on this topic

Implementation

AlienVault USM7.1
Based on 37 answers
The one thing to remember is where to place the sensors within your organization. It is one thing to collect and analyze data, but collecting the right data is key. This is where AlienVaults experts really help. Instead of trying to sell you a gazillion sensors, they walk you through your network to make sure he sensors are where they need to be so you can achieve your goal. Implementation works so well because they take the time upfront to know your goals before they help you achieve them.
Matthew Frederickson profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault Unified Security Management is just a better integration of the tools needed for monitoring your environment. Adding to the polish of the product, the support behind the software has been great.
Jay Dibble profile photo
The big use was the user interface that PRTG offers for net-flow traffic. Whatsup and Splunk both trap net-flow information but PRTG's was a bit easier to weed through to figure out the issues. I did mention quick and dirty and PRTG can be installed and run perfectly on a simple desktop unlike WhatsUp Gold and Splunk.
No photo available

Return on Investment

No answers on this topic
  • Provides an effective means for threat intelligence
  • Reduced overall cost on network security monitoring
  • Increase in customer satisfaction rating
Godwin Arigbonu profile photo

Screenshots

PRTG

Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

PRTG

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PRTG More Information