What users are saying about
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Top Rated
593 Ratings

AlienVault USM

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Top Rated
593 Ratings
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Score 7.9 out of 101
19 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

AlienVault USM

AlienVault is an amazing product. The only reason my rating isn't higher is that most of my colleagues work for smaller businesses where the IT staff is less than 5 people. There are a lot of moving parts to AlienVault and it is almost another job. Folks in my circle of colleagues, for the most part, don't have the bandwidth that AlienVault demands.
Christian Holton profile photo

Qualys Cloud Platform

It is well suited for environments that are looking for a solution that is top notch for vulnerability scanning, and is the most accurate at doing so. It would also fit environments that have a lot of endpoints to scan or like to have scanning done on an automatic basis.It is less appropriate in environments that want to use a platform right away, without getting training in how to use it, or reading documentation on the product.
No photo available

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
Qualys Cloud Platform
Centralized event and log data collection
AlienVault USM
8.0
Qualys Cloud Platform
Correlation
AlienVault USM
8.0
Qualys Cloud Platform
Event and log normalization
AlienVault USM
8.0
Qualys Cloud Platform
Deployment flexibility
AlienVault USM
7.0
Qualys Cloud Platform
Custom dashboards and views
AlienVault USM
6.0
Qualys Cloud Platform
Host and network-based intrusion detection
AlienVault USM
7.0
Qualys Cloud Platform

Pros

AlienVault USM

  • The USM platform provides the essential security capabilities that work together for a fast and cost-effective way for organizations to have complete visibility into the security of their environment.
  • With the information gathered during asset discovery, USM will correlated that information with known vulnerabilities for continuous vulnerability awareness. In addition, USM contains an active scanner capable of scanning for over 30,000 known vulnerabilities.
  • To give better visibility into your network, and possibly detect intrusions that don’t follow behavioral patterns, we offer Netflow information, bandwidth monitoring, and traffic capture, all part of our behavioral monitoring capabilities built into USM.
Mpho Lekota profile photo

Qualys Cloud Platform

  • Cloud-based management.
  • Detailed info about the findings: reason, effect, risk, mitigations, etc.
  • Clear UI.
  • Additional modules can be added to the same management interface.(single point of management).
No photo available

Cons

AlienVault USM

  • While there are many features, many of them are not very advanced. Vulnerability scanning as an example is extremely simplistic and almost unusable for an enterprise organization. It's just enough to get a program off the ground.
  • Cloud-only deployment model (SaaS) may not fit all organizations. Not all organizations are "cloud friendly".
  • Reporting capabilities out of the box are lack luster. Vulnerability management reporting as an example does not include a single canned report.
Frank DePaola profile photo

Qualys Cloud Platform

  • Took time to learn the UI
  • Could be cumbersome for first time users
  • Not much online documentation that was useful
Alan Matson, CCNA:S, MCP profile photo

Likelihood to Renew

AlienVault USM

AlienVault USM 4.4
Based on 16 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein profile photo

Qualys Cloud Platform

No score
No answers yet
No answers on this topic

Usability

AlienVault USM

AlienVault USM 7.3
Based on 35 answers
The product once properly configured seems to offer a wealth of information but has it's issues. I feel that the initial setup/ installation should include technical support to get up and running. My personal experience from the configuration as installed indicates that the network adaptors are not properly configured to read information. The network ports where configured to only ready 1/2 the network?? So having help to get the system up and running should be part of the initial purchase.
James Ellsworth profile photo

Qualys Cloud Platform

No score
No answers yet
No answers on this topic

Support

AlienVault USM

AlienVault USM 7.5
Based on 25 answers
I have not had a single issue with the alienvault support staff. Any issue or question that we had, especially in the beginning during the installation phase the support staff was readily available via phone and email to help us. I am very happy with the decision we made to go with alienvault.
Mikhail Suleymanov profile photo

Qualys Cloud Platform

Qualys Cloud Platform 7.0
Based on 2 answers
We really have not needed to use many of the support options for Qualys, as our set standards/routines for using the platform have worked well over the years, and there really haven't been a lot of problems with the platform. Qualys does offer good support documentation, that is very detailed and thorough. For other support channels, they have their own website, with links to phone/email/web support, that is also all available all day every day, 365 days of the year. They also have a good Community portal, which users of the software can ask questions or provide answers that will help other users of the platform.
No photo available

Online Training

AlienVault USM

AlienVault USM 8.6
Based on 6 answers
The instructor was very knowledgeable and was able to answer everyone's questions. He also was able to teach to many different levels. Some folks in the class had already been using USM or a similar product whereas I and a few others were brand new. He also provided a way of reaching out with questions after the training was over. Everyone in the training seemed to enjoy the class.
Christian Holton profile photo

Qualys Cloud Platform

No score
No answers yet
No answers on this topic

Implementation

AlienVault USM

AlienVault USM 6.7
Based on 38 answers
Initial implementation was okay, but we should have gone on the one week course first as an understanding of the features and what to look for would have been of great use. This is especially relevant when fine tuning and correlating events and creating parsers.Once set up the system is pretty resilient and adding in configuration is quite an easy process. We only had on the odd few occasions had to progress any set up problems to tech support.There are also some great whitepapers and set up articles on AlienVault's website support.
Philip Clarke profile photo

Qualys Cloud Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault USM

I evaluated SolarWinds SEM and it was impressive and did a great job, but AlienVault USM had more reporting tools and data collection retention. I also preferred the setup of the AlienVault dashboard. I found it was easier to set up rules and data collection points with AlienVault. SolarWinds has a great product but I ultimately chose AlienVault USM because of the extra features it offered.
Stacey Medina profile photo

Qualys Cloud Platform

My previous organization was in the healthcare industry and we actually had Qualysguard, eEye, and Nessus because our customers required specific scan reports from those solutions. However, from a usability perspective, Qualysguard was the best solution.
No photo available

Return on Investment

AlienVault USM

No answers on this topic

Qualys Cloud Platform

  • ROI was noticed with reduction of compromises which required server downtime and incident response.
Alex Waitkus, CISSP-ISSAP, OSCP profile photo

Screenshots

Qualys Cloud Platform

Pricing Details

AlienVault USM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Qualys Cloud Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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