What users are saying about
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Top Rated
567 Ratings

AlienVault USM

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Top Rated
567 Ratings
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Score 8 out of 101
19 Ratings
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Score 7.4 out of 101

Likelihood to Recommend

AlienVault USM

AlienVault USM is well suited for any small/medium businesses as well as big corporations. The reporting and dashboard alone are something I always look for in a USM because it makes it easier for me to gather and find the information I am required to have. If detailed reports are what you are looking for or an easy-to-navigate dashboard this is the software for you.
Mpho Lekota profile photo

Symantec Asset Management Suite

If your organization has more than 50 computers and you have a dedicated IT Staff to manage the software then Symantec Asset Management Suite would be a great fit for your organization. The IT Staff can customize and configure the software and console to fit your organization's direct needs. It will speed up software installations and help to keep your computers running smoothly by applying patches and other necessary software updates in a timely manner. It will also help you manage your asset inventory so you know exactly where each computer is located, its IP address, and the users logging into the machine. If your organization is small and only has around 20 computer users then I would not recommend investing in the Symantec Asset Management Suite. Managing 20 computers is a task that is pretty easy to manage even if you do not have a dedicated IT Staff within your organization.
Roberta Jones profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
Symantec Asset Management Suite
Centralized event and log data collection
AlienVault USM
8.0
Symantec Asset Management Suite
Correlation
AlienVault USM
8.0
Symantec Asset Management Suite
Event and log normalization
AlienVault USM
8.0
Symantec Asset Management Suite
Deployment flexibility
AlienVault USM
7.0
Symantec Asset Management Suite
Custom dashboards and views
AlienVault USM
6.0
Symantec Asset Management Suite
Host and network-based intrusion detection
AlienVault USM
7.0
Symantec Asset Management Suite

Pros

AlienVault USM

  • Log analysis, both syslog and AWS cloud trail, and searchability/reporting is actually better than most of our other related tools: All of our systems send log information using rsyslog to our AlienVault USM system. AlienVault is able to alert us of many issues with minimal configuration, including adding/removing users to sensitive groups, creating or removing resources such as EBS volumes, S3 buckets, or security groups.
  • AWS loadbalancer traffic/log analysis: AlienVault automatically identifies threatening IPs or entries that match suspicious traffic patterns.
  • The ability to search the many logs AlienVault collects in a way that even novice users can follow is super valuable. Logs can be quickly sorted by source, log type, and/or keyword searches. There have been many occasions where we were able to find non-security related issues due to the simple yet advanced search abilities of AlienVault. This has led to the challenge of deciding when and how long to allow non-security personnel access for troubleshooting.
John DeLay profile photo

Symantec Asset Management Suite

  • Asset tracking - Very important in a business
  • Reports - Keep track of what programs are installed, who has which computer, etc.
Brandan Kusser profile photo

Cons

AlienVault USM

  • While there are many features, many of them are not very advanced. Vulnerability scanning as an example is extremely simplistic and almost unusable for an enterprise organization. It's just enough to get a program off the ground.
  • Cloud-only deployment model (SaaS) may not fit all organizations. Not all organizations are "cloud friendly".
  • Reporting capabilities out of the box are lack luster. Vulnerability management reporting as an example does not include a single canned report.
Frank DePaola profile photo

Symantec Asset Management Suite

  • Ability to tie into and be supported by RHEL, CentOS, and any other Unix based OS. I know that they could tie into some different systems, but weren't truly supported.
  • Altiris was how we deployed to multiple computers all at once, Altiris Agent sometimes stops, and can be an issue to have it update in the Console.
No photo available

Likelihood to Renew

AlienVault USM

AlienVault USM 1.9
Based on 14 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein profile photo

Symantec Asset Management Suite

No score
No answers yet
No answers on this topic

Usability

AlienVault USM

AlienVault USM 7.5
Based on 34 answers
The product once properly configured seems to offer a wealth of information but has it's issues. I feel that the initial setup/ installation should include technical support to get up and running. My personal experience from the configuration as installed indicates that the network adaptors are not properly configured to read information. The network ports where configured to only ready 1/2 the network?? So having help to get the system up and running should be part of the initial purchase.
James Ellsworth profile photo

Symantec Asset Management Suite

No score
No answers yet
No answers on this topic

Support

AlienVault USM

AlienVault USM 7.6
Based on 24 answers
I have not had a single issue with the alienvault support staff. Any issue or question that we had, especially in the beginning during the installation phase the support staff was readily available via phone and email to help us. I am very happy with the decision we made to go with alienvault.
Mikhail Suleymanov profile photo

Symantec Asset Management Suite

No score
No answers yet
No answers on this topic

Implementation

AlienVault USM

AlienVault USM 7.0
Based on 37 answers
Initial implementation was okay, but we should have gone on the one week course first as an understanding of the features and what to look for would have been of great use. This is especially relevant when fine tuning and correlating events and creating parsers.Once set up the system is pretty resilient and adding in configuration is quite an easy process. We only had on the odd few occasions had to progress any set up problems to tech support.There are also some great whitepapers and set up articles on AlienVault's website support.
Philip Clarke profile photo

Symantec Asset Management Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault USM

I evaluated SolarWinds SEM and it was impressive and did a great job, but AlienVault USM had more reporting tools and data collection retention. I also preferred the setup of the AlienVault dashboard. I found it was easier to set up rules and data collection points with AlienVault. SolarWinds has a great product but I ultimately chose AlienVault USM because of the extra features it offered.
Stacey Medina profile photo

Symantec Asset Management Suite

We compared a lot of products Pulseway, Asset Panda, GoCodes, Service Now, BMC TrackIT, Sysaid, Landesk. After checking all these, found Symantec is the only one which fulfills all my organization's requirements. Glad to find a great choice by doing a proper survey. I would suggest others to go for this too.
Biswajit Tripathy profile photo

Return on Investment

AlienVault USM

No answers on this topic

Symantec Asset Management Suite

  • Increased productivity by PC Support
  • Faster compliance in a zero day situation
  • Reporting and visibility that lead to tangible action
  • Implementation can be cumbersome and technical support may be required.
No photo available

Screenshots

Symantec Asset Management Suite

Pricing Details

AlienVault USM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Symantec Asset Management Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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