What users are saying about

AlienVault USM

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334 Ratings

AlienVault USM

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334 Ratings
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Score 7.9 out of 101
17 Ratings
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Score 8.6 out of 101

Add comparison

Likelihood to Recommend

AlienVault USM

AlienVault USM Anywhere is a great SIEM and if you need to deploy a SaaS solution then it is suited very well. It works very well for us being 100% AWS and integrates well with our toolset and AWS features. The Open Threat Intelligence (OTX) is perfect for providing context on events and feeding our incident response processes.
Matthew White profile photo

Symantec Asset Management Suite

Much better suited in a large environment. It might be overkill for smaller companies
Brandan Kusser profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
Symantec Asset Management Suite
Centralized event and log data collection
AlienVault USM
8.0
Symantec Asset Management Suite
Correlation
AlienVault USM
8.0
Symantec Asset Management Suite
Event and log normalization
AlienVault USM
8.0
Symantec Asset Management Suite
Deployment flexibility
AlienVault USM
7.0
Symantec Asset Management Suite
Custom dashboards and views
AlienVault USM
6.0
Symantec Asset Management Suite
Host and network-based intrusion detection
AlienVault USM
7.0
Symantec Asset Management Suite

IT Asset Management

AlienVault USM
Symantec Asset Management Suite
9.9
Software and hardware inventory tracking
AlienVault USM
Symantec Asset Management Suite
10.0
License management
AlienVault USM
Symantec Asset Management Suite
10.0
Asset lifecycle monitoring
AlienVault USM
Symantec Asset Management Suite
10.0
Contract management
AlienVault USM
Symantec Asset Management Suite
9.5
Asset relationship management
AlienVault USM
Symantec Asset Management Suite
10.0

Pros

  • AlienVault enables integration with external technologies, thereby broadening its scope and possibilities.
  • AlienVault has a dashboard customization and reporting scheme that makes it flexible to query your data, allowing you to model the tool according to your needs.
  • AlienVault will make you forget the need to consult some information on AWS Cloudtrail. It extracts the data from there and delivers in a much more efficient way.
  • With a single tool you can monitor your cloud and on-premises environment.
Erlon Sousa Pinheiro profile photo
  • Asset tracking - Very important in a business
  • Reports - Keep track of what programs are installed, who has which computer, etc.
Brandan Kusser profile photo

Cons

  • I would like to see an interface that is more menu driven. For example a method that allows me to drag and drop the items I would like in an adhoc report based on local machines that are attempting to connect to sites beyond our network that are blocked by our firewall.
  • I would like to see a more robust connection to our SonicWall, having two devices in the same rack that must be configured independently is some times a pain to fine tune.
  • I would like to see additional help files built that allow users to work with the Alienvault without attending formal training.
Randy Kouns profile photo
  • Overhead - Time Consuming to manage
  • User Interface - Not a problem per se, but the UI could be updated to look more modern.
  • Speed - Occasionally, Symantec was a little slow, but that could have been due to our huge enviroment. It was nothing crippling.
Brandan Kusser profile photo

Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein profile photo
No score
No answers yet
No answers on this topic

Usability

AlienVault USM7.2
Based on 33 answers
Almost all functions are intuitive, custom logging is not very easy to configure.
Dana Hancock profile photo
No score
No answers yet
No answers on this topic

Support

AlienVault USM7.6
Based on 24 answers
I have not had a single issue with the alienvault support staff. Any issue or question that we had, especially in the beginning during the installation phase the support staff was readily available via phone and email to help us. I am very happy with the decision we made to go with alienvault.
Mikhail Suleymanov profile photo
No score
No answers yet
No answers on this topic

Implementation

AlienVault USM7.1
Based on 37 answers
Initial deployment was great compared to all the research I had read about deploying SIEM solutions. The basic setup gives excellent information about what is occurring on your enterprise network.
Russel Beckham profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

If you look at AlienVault USM, you will have to look at OSSIM too. For very small enterprises with limited budget or no budget at all, OSSIM might be a good alternative, it is the free version of AlienVault USM, but that means you are on your own with it. Another competitor is definitively GrayLog as it provides a very good interface and is easy to use, plus it is using ElasticSearch as its data store. As stated previously, the ELK stack (ElasticSearch Logstash Kibana) is a good alternative too, but not ready to use off the shelf, nor an all-in-one solution. In fact, the components used by AlienVault, such as OpenVAS, OSSEC, Suricata, etc are its biggest competitors at the same time, but only if you make the effort to run each of the as an independent solution. In return you get a maximum of flexibility and full power over your solution.
Christian B. Caldarone profile photo
We compared a lot of products Pulseway, Asset Panda, GoCodes, Service Now, BMC TrackIT, Sysaid, Landesk. After checking all these, found Symantec is the only one which fulfills all my organization's requirements. Glad to find a great choice by doing a proper survey. I would suggest others to go for this too.
Biswajit Tripathy profile photo

Return on Investment

No answers on this topic
  • Saved cost by tracking license fees of software.
  • Helped manage hardware thereby allotment of hardware in time.
  • Best part was the Audit. Manages audit very well.
Biswajit Tripathy profile photo

Screenshots

Symantec Asset Management Suite

Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

Symantec Asset Management Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Symantec Asset Management Suite More Information