What users are saying about

AlienVault USM

328 Ratings
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Score 7.9 out of 101

Symantec Asset Management Suite

17 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

AlienVault USM

Since AlienVault is a versatile tool, having versions for various cloud providers as well as virtualization frameworks, it adheres to the most diverse scenarios. Another strong point to be highlighted is how the company is constantly improving the product. AlienVault is famous for the effort the company puts behind the tool, and it is being improved constantly by adding new resources.
Erlon Sousa Pinheiro profile photo

Symantec Asset Management Suite

If your organization has more than 50 computers and you have a dedicated IT Staff to manage the software then Symantec Asset Management Suite would be a great fit for your organization. The IT Staff can customize and configure the software and console to fit your organization's direct needs. It will speed up software installations and help to keep your computers running smoothly by applying patches and other necessary software updates in a timely manner. It will also help you manage your asset inventory so you know exactly where each computer is located, its IP address, and the users logging into the machine. If your organization is small and only has around 20 computer users then I would not recommend investing in the Symantec Asset Management Suite. Managing 20 computers is a task that is pretty easy to manage even if you do not have a dedicated IT Staff within your organization.
Roberta Jones profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
Symantec Asset Management Suite
Centralized event and log data collection
AlienVault USM
8.0
Symantec Asset Management Suite
Correlation
AlienVault USM
8.0
Symantec Asset Management Suite
Event and log normalization
AlienVault USM
8.0
Symantec Asset Management Suite
Deployment flexibility
AlienVault USM
7.0
Symantec Asset Management Suite
Custom dashboards and views
AlienVault USM
6.0
Symantec Asset Management Suite
Host and network-based intrusion detection
AlienVault USM
7.0
Symantec Asset Management Suite

IT Asset Management

AlienVault USM
Symantec Asset Management Suite
9.8
Software and hardware inventory tracking
AlienVault USM
Symantec Asset Management Suite
10.0
License management
AlienVault USM
Symantec Asset Management Suite
10.0
Asset lifecycle monitoring
AlienVault USM
Symantec Asset Management Suite
9.9
Contract management
AlienVault USM
Symantec Asset Management Suite
9.4
Asset relationship management
AlienVault USM
Symantec Asset Management Suite
10.0

Pros

  • AlienVault USM is based on well-known Open Source components, which each for itself, represents a quasi industry standard
  • Integration into the existing infrastructure works like a charm. Basically you just need to roll-out an OSSEC client to each server or PC and you have already a pretty high coverage of security information and events. They immediately show up in the AlienVault Webinterface
  • Due to the countless plugins, it is very easy to add network devices like firewalls, router, switches, but also servers running apache and the alike. You will just need to forward syslog and it will all appear in your AlienVault Webinterface
  • The modular design of AlienVault USM in form of "deployable sensors", allows you to easily integrate different network segments, such as remote sites.
  • As regular vulnerability scans are a must to understand which CVEs your infrastructure is exposed at, this becomes an easy task with AlienVault. They provide you with a set-and-forget approach for running regular scans. Additionally there are helpful hints to how to get more secure.
Christian B. Caldarone profile photo
  • I have not found a better patch management solution to date.
  • The ability to manage out-of-band clients via Cloud Enabled Management is huge.
  • Technical support has always been top notch.
No photo available

Cons

  • I would like to see an interface that is more menu driven. For example a method that allows me to drag and drop the items I would like in an adhoc report based on local machines that are attempting to connect to sites beyond our network that are blocked by our firewall.
  • I would like to see a more robust connection to our SonicWall, having two devices in the same rack that must be configured independently is some times a pain to fine tune.
  • I would like to see additional help files built that allow users to work with the Alienvault without attending formal training.
Randy Kouns profile photo
  • Would like to an easier install of the SAM Suite packages.
  • Use of one console for all products.
  • Easier scripting.
Greg Ragozzino profile photo

Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein profile photo
No score
No answers yet
No answers on this topic

Usability

AlienVault USM7.2
Based on 33 answers
Best SIEM out there. Built for the serious security practioner. Has features you would expect in something much more expensive. Product continues to be refined and improved.
Matthew Frederickson profile photo
No score
No answers yet
No answers on this topic

Support

AlienVault USM7.6
Based on 24 answers
Only had to use this once, and they had us back on track in an hour or so. They followed up the day after to make sure all was still working, great team.
Jason Cresswell profile photo
No score
No answers yet
No answers on this topic

Implementation

AlienVault USM7.1
Based on 37 answers
Anything beyond a vanilla deployment will take a lot of effort.
Aaron Rothstein profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I looked into Splunk, QRadar, but they were way too expensive and the reviews weren't always great. I used McAfee ESM extensively at my prior job and the product is probably the worst in the SIEM space. We moved to AlienVault from ELK which, while a cool product, didn't do any security event correlation and has a terrible search and log review and export. AlienVault is the only major SIEM comprised of over 200 open source tools I'd want to use anyway, so it does more than any SIEM with its HIDS agents, vulnerability scanning, asset discovery, etc. The included Open Threat Exchange subscription is also a major plus.
Jon Armani profile photo
I use Samanage at my new company, and it is much more modern, has more functionality, and is faster/easier to use. However, I am not sure if it would stack up as well in a company the size of my last one. I went from a company of 2,000+ to a company of 350. The need for Symantec isnt there at my new place, but I have liked using Samanage better, regardless. The UI and speed are the breaking factors
Brandan Kusser profile photo

Return on Investment

No answers on this topic
  • Negative - Requires staff training.
  • Positive - Has easy access to Asset Management
  • Apple products work with the Asset Management package.
Greg Ragozzino profile photo

Screenshots

Symantec Asset Management Suite

Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

Symantec Asset Management Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Symantec Asset Management Suite More Information