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Top Rated
600 Ratings

AlienVault USM

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Top Rated
600 Ratings
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Score 7.9 out of 101
7 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

AlienVault USM

AlienVault Unified Security Management (USM) Anywhere is a cloud-based security information and event management solution that provides effective and affordable threat detection, incident response, and compliance management capabilities. USM Anywhere is well suited to mid-size enterprise environments operating in the cloud. USM Anywhere is also well suited to enterprises whose operations teams require easy deployment and management. Last, USM Anywhere is considered a highly affordable option compared to competitors. USM Anywhere lags competitors in several areas, such as application monitoring, database monitoring, and integrations with third-party solutions such as cloud access security brokers (CASB), DAM, DAP, and DLP.
Matthew Stacks profile photo

Symantec Critical System Protection

Symantec Critical System Protection (CSP) is very well suited for environments that do not change such as point of sale systems and critical servers. This product is spectacular at protecting end of life operating systems when supporting legacy software prevents upgrades. When security updates are no longer available, CSP will prevent exploits and other malware from taking advantage. This product is not well suited for systems that require a lot of changes. For one, it does not notify when a change has been blocked by CSP, causing some server administrators to waste many hours chasing a phantom technical problem when turning off CSP could have solved it right away. Also, profiling takes time so systems that constantly change would need hundreds of exceptions made.
Jennifer Greulich, GSED, GSEC profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
Symantec Critical System Protection
Centralized event and log data collection
AlienVault USM
8.0
Symantec Critical System Protection
Correlation
AlienVault USM
8.0
Symantec Critical System Protection
Event and log normalization
AlienVault USM
8.0
Symantec Critical System Protection
Deployment flexibility
AlienVault USM
7.0
Symantec Critical System Protection
Custom dashboards and views
AlienVault USM
6.0
Symantec Critical System Protection
Host and network-based intrusion detection
AlienVault USM
7.0
Symantec Critical System Protection

Pros

AlienVault USM

  • Alienvault USM is THOROUGH. We have a highly integrated workspace that's most SAAS, and I monitor those integrations and their security with AV. If I am trying to track the uptime of a laptop, I don't go to VPN or our Directory Services... I go to AV.
  • As I mentioned before, we use Sophos to protect our laptops. If a questionable file shows up on someones laptop, I hear about it from AlienVault before I hear about it from our Sophos service.
  • The OTX Pulse feature is a built-in feature that lets you subscribe to industries and you are notified about new threats that affect that industry on a daily basis. The pulse alerts are added to your AV watchlist.
Christian Holton profile photo

Symantec Critical System Protection

  • Data Center Security 6.0 and higher allows you to easily build out policies to deploy to monitor/block what is required/needed.
  • The agent that is installed on the hosts has a small footprint in terms of CPU and memory usage.
  • The ability to customize it anyway you need to as well as utilize out of the box policies to monitor critical OS functionality.
No photo available

Cons

AlienVault USM

  • While there are many features, many of them are not very advanced. Vulnerability scanning as an example is extremely simplistic and almost unusable for an enterprise organization. It's just enough to get a program off the ground.
  • Cloud-only deployment model (SaaS) may not fit all organizations. Not all organizations are "cloud friendly".
  • Reporting capabilities out of the box are lack luster. Vulnerability management reporting as an example does not include a single canned report.
Frank DePaola profile photo

Symantec Critical System Protection

  • Tuning takes a very long time
  • Turning the product on or off can take time
  • When an action is prevented by CSP, there is no pop up or notification, making this a burden for server administrators
Jennifer Greulich, GSED, GSEC profile photo

Likelihood to Renew

AlienVault USM

AlienVault USM 4.4
Based on 16 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein profile photo

Symantec Critical System Protection

No score
No answers yet
No answers on this topic

Usability

AlienVault USM

AlienVault USM 7.3
Based on 35 answers
The product once properly configured seems to offer a wealth of information but has it's issues. I feel that the initial setup/ installation should include technical support to get up and running. My personal experience from the configuration as installed indicates that the network adaptors are not properly configured to read information. The network ports where configured to only ready 1/2 the network?? So having help to get the system up and running should be part of the initial purchase.
James Ellsworth profile photo

Symantec Critical System Protection

No score
No answers yet
No answers on this topic

Support

AlienVault USM

AlienVault USM 7.5
Based on 25 answers
I have not had a single issue with the alienvault support staff. Any issue or question that we had, especially in the beginning during the installation phase the support staff was readily available via phone and email to help us. I am very happy with the decision we made to go with alienvault.
Mikhail Suleymanov profile photo

Symantec Critical System Protection

Symantec Critical System Protection 10.0
Based on 1 answer
They respond quickly and efficiently without the need to reiterate the actual issue. Their backline support is amazing and always there for us when it is needed. They explain the troubleshooting steps taken and what they did to help us resolve the issue just incase it creeps up again we have the information to correct it ourselves.
No photo available

Online Training

AlienVault USM

AlienVault USM 8.6
Based on 6 answers
The instructor was very knowledgeable and was able to answer everyone's questions. He also was able to teach to many different levels. Some folks in the class had already been using USM or a similar product whereas I and a few others were brand new. He also provided a way of reaching out with questions after the training was over. Everyone in the training seemed to enjoy the class.
Christian Holton profile photo

Symantec Critical System Protection

No score
No answers yet
No answers on this topic

Implementation

AlienVault USM

AlienVault USM 6.6
Based on 38 answers
Initial implementation was okay, but we should have gone on the one week course first as an understanding of the features and what to look for would have been of great use. This is especially relevant when fine tuning and correlating events and creating parsers.Once set up the system is pretty resilient and adding in configuration is quite an easy process. We only had on the odd few occasions had to progress any set up problems to tech support.There are also some great whitepapers and set up articles on AlienVault's website support.
Philip Clarke profile photo

Symantec Critical System Protection

No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault USM

USM Appliance provides you with the ability to identify your critical assets and to set policies to alert you when those assets have vulnerabilities or are subjected to attacks. USM Appliance will generate alarms based upon the risk associated with any given security event captured in USM Appliance.USM Appliance provides you with the ability to identify your critical assets and to set policies to alert you when those assets have vulnerabilities or are subjected to attacks. USM Appliance will generate alarms based upon the risk associated with any given security event captured in USM Appliance. Identifying patterns of events that indicate a possible threat or vulnerability.
Mpho Lekota profile photo

Symantec Critical System Protection

We evaluated Bit 9 and you have more flexibility with the rule set and do not rely on the cloud to tell you what is approved and not approved. You build out the policies the way you need them to be and who better knows the environment that the people that work it daily.
No photo available

Return on Investment

AlienVault USM

No answers on this topic

Symantec Critical System Protection

  • Great protection for unchanging systems
  • We have comfort that the protected systems are safe from intrusion
  • Excellent price
Jennifer Greulich, GSED, GSEC profile photo

Screenshots

Symantec Critical System Protection

Pricing Details

AlienVault USM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Symantec Critical System Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AlienVault USM
7.9
Symantec Critical System Protection
5.0

Likelihood to Renew

AlienVault USM
4.4
Symantec Critical System Protection

Usability

AlienVault USM
7.3
Symantec Critical System Protection

Reliability and Availability

AlienVault USM
6.4
Symantec Critical System Protection

Performance

AlienVault USM
7.3
Symantec Critical System Protection

Support

AlienVault USM
7.5
Symantec Critical System Protection
10.0

In-Person Training

AlienVault USM
4.5
Symantec Critical System Protection

Online Training

AlienVault USM
8.6
Symantec Critical System Protection

Implementation

AlienVault USM
6.6
Symantec Critical System Protection

Scalability

AlienVault USM
6.3
Symantec Critical System Protection

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