What users are saying about

AlienVault USM

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336 Ratings

Webroot SecureAnywhere

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62 Ratings

AlienVault USM

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336 Ratings
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Score 8 out of 101

Webroot SecureAnywhere

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62 Ratings
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Score 8.9 out of 101

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Likelihood to Recommend

AlienVault USM

AlienVault is most probably the best choice for smaller companies with up to 200 assets, which have limited resources in security personnel and are looking for an easy-to-implement, easy-to-run and easy-to-use SIEM including a "detection ecosystem". If you are highly skilled and very sophisticated (and you have the time too), you better run all the components, each as a stand-alone solution and feed their results into an ELK stack. If you are looking for something in between: AlienVault is customizable too! You can go down on a very system level (they call it jail-breaking, ouch!), and get on a config spree, but be warned: The next update can break your changes. You need to know what you can so and what not, but once you understand where you can go, and where not, AlienVault becomes a friend for a lifetime.
Christian B. Caldarone profile photo

Webroot SecureAnywhere

It works well for the company and love that it is centrally managed on the web. Being able to create policies and assign per individuals Webroot client is awesome. So easy to use and the support is awesome!
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Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
Webroot SecureAnywhere
Centralized event and log data collection
AlienVault USM
8.0
Webroot SecureAnywhere
Correlation
AlienVault USM
8.0
Webroot SecureAnywhere
Event and log normalization
AlienVault USM
8.0
Webroot SecureAnywhere
Deployment flexibility
AlienVault USM
7.0
Webroot SecureAnywhere
Custom dashboards and views
AlienVault USM
6.0
Webroot SecureAnywhere
Host and network-based intrusion detection
AlienVault USM
7.0
Webroot SecureAnywhere

Pros

  • Pulling in LOTS of logs from various places in AWS.
  • In theory, can consume any type of log you can send it.
John Grosjean profile photo
  • Webroot checks all search result links and delivers warnings or approvals to users. This means Webroot is thorough and assists to keep users familiar with any potential problem sites.
  • Webroot is easily activated as a Chrome or browser extension to ensure ease of access.
  • Webroot monitors activity and will send updates to the IT department to keep them privy of any potential problems.
Chris Hecox profile photo

Cons

  • SMTP: The appliance can only send SMTP alerts to ONE email address. At the very least, it should be able to send to multiple people, and this shouldn't be a global setting. Some people want to see certain alerts, others need to see other alerts. It's highly inflexible.
  • Reports: There basically aren't any. I need a way to prove to the CEO that this expense is worth it, but I can't print a nice graph of logs collected per day, alarms on each device, or really anything at all.
  • SLOW: When it starts collecting lots of logs, the appliance really slows down. When you're trying to do a search on logs, it can take an hour or more. Almost impossible to do forensic analysis of an incident when it takes this long to gather the correct logs.
  • Multiple VPCs are not supported: The only deployment option is a single box. Without allowing multiple sensor nodes, it's very difficult to see into other networks. VPC peering can get you around this, but this is not allowed for us because of security concerns, and it's impossible because both VPCs use the same IP range. You can use a Linux jump box, but you can't use a Windows jump box, and a Linux jump box won't connect to any Windows servers.
John Grosjean profile photo
  • Webroot seems a heavy step in the way of keeping Apple computers safe. There are potential security issues when working with Macs, but as always, careful internet use should result in no problems. I do recognize that most people are unfortunately unaware of how to avoid malicious threats online, but careful training can avoid needing many features provided by something like Webroot.
  • Webroot extensions on internet browsers would slow down searches on Google and other sites by about 50% or more. It's fairly negligible, as you can learn patience with the software, but it does add time to your work. When you are doing a lot of searching online, I don't think it's outrageous to say Webroot makes things annoying and frustrating. Especially when accessing sites Webroot believes to be harmful when they are totally fine to access.
  • The biggest issue with Webroot is its interaction with video editing software. We had a few instances where its backend processes would interact with some of our third-party plugins, resulting in non-functioning applications and other issues. This is a very specific issue, which I realize, but it was a huge detriment to the team.
Chris Hecox profile photo

Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
It is a great product and has been instrumental to our security posture.
Dana Hancock profile photo
Webroot SecureAnywhere10.0
Based on 6 answers
It has proven successful so far in our environment for controlling malware/virus outbreaks.
Ron Fenili profile photo

Usability

AlienVault USM7.2
Based on 33 answers
The product once properly configured seems to offer a wealth of information but has it's issues. I feel that the initial setup/ installation should include technical support to get up and running. My personal experience from the configuration as installed indicates that the network adaptors are not properly configured to read information. The network ports where configured to only ready 1/2 the network?? So having help to get the system up and running should be part of the initial purchase.
James Ellsworth profile photo
Webroot SecureAnywhere10.0
Based on 1 answer
No answer on this topic is available.

Support

AlienVault USM7.6
Based on 24 answers
I have a 50/50 rating on this because they have been helpful in one aspect but not in another. They seem to be fairly responsive to requests, but like with my most recent request no solution offered. that is not truly a fair statement, but rather no solution unless I agree to pay additional fee's. From conversations with both our sales rep and another representative they both indicate that we have 3 years of extended support, but the problem reported to them is not covered under our support agreement.
James Ellsworth profile photo
Webroot SecureAnywhere10.0
Based on 1 answer
No answer on this topic is available.

Implementation

AlienVault USM7.1
Based on 37 answers
The best recommendation I can offer is understand the system that is being installed. Knowing how to configure and specific expectations that you expect from the machine. I would say to watch the tutorials and the online video's, get yourself involved with the community forum and ask the questions if you do not understand.Our company did not make the best choice on the computer that the service was installed on and it has led to some adverse effects that did not appear until now, almost 2 years later and needing to re-install the entire system all over again.If you need the help, ask for it. The technical support team at alienvault and community forum members are always there to answer questions.
James Ellsworth profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I looked into Splunk, QRadar, but they were way too expensive and the reviews weren't always great. I used McAfee ESM extensively at my prior job and the product is probably the worst in the SIEM space. We moved to AlienVault from ELK which, while a cool product, didn't do any security event correlation and has a terrible search and log review and export. AlienVault is the only major SIEM comprised of over 200 open source tools I'd want to use anyway, so it does more than any SIEM with its HIDS agents, vulnerability scanning, asset discovery, etc. The included Open Threat Exchange subscription is also a major plus.
Jon Armani profile photo
While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
Alan Richtmyer profile photo

Scalability

AlienVault USM6.3
Based on 3 answers
No answer on this topic is available.
Webroot SecureAnywhere10.0
Based on 1 answer
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
Christopher Audie profile photo

Return on Investment

No answers on this topic
  • Feeling safe. There's nothing better than knowing that your files and systems are secure.
No photo available

Screenshots

Webroot SecureAnywhere

Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

Webroot SecureAnywhere

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Webroot SecureAnywhere More Information