What users are saying about
12 Ratings
32 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Sales Force Automation

    Allbound

    Feature Set Not Supported
    N/A
    8.3

    Close

    83%
    Close ranks higher in 8/8 features

    Customer data management / contact management

    N/A
    0 Ratings
    7.2
    72%
    6 Ratings

    Workflow management

    N/A
    0 Ratings
    7.8
    78%
    6 Ratings

    Territory management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Opportunity management

    N/A
    0 Ratings
    7.9
    79%
    5 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    Contract management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Interaction tracking

    N/A
    0 Ratings
    6.6
    66%
    6 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    9.7
    97%
    3 Ratings

    Customer Service & Support

    Allbound

    Feature Set Not Supported
    N/A
    9.2

    Close

    92%
    Close ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Call center management

    N/A
    0 Ratings
    9.7
    97%
    3 Ratings

    Help desk management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Marketing Automation

    Allbound

    Feature Set Not Supported
    N/A
    8.6

    Close

    86%
    Close ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    7.2
    72%
    4 Ratings

    Email marketing

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    CRM Project Management

    Allbound

    Feature Set Not Supported
    N/A
    7.0

    Close

    70%
    Close ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    5.1
    51%
    3 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Reporting

    N/A
    0 Ratings
    5.7
    57%
    3 Ratings

    CRM Reporting & Analytics

    Allbound

    Feature Set Not Supported
    N/A
    9.3

    Close

    93%
    Close ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Pipeline visualization

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Customizable reports

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Customization

    Allbound

    Feature Set Not Supported
    N/A
    7.6

    Close

    76%
    Close ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    7.2
    72%
    6 Ratings

    Custom objects

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    API for custom integration

    N/A
    0 Ratings
    5.2
    52%
    5 Ratings

    Security

    Allbound

    Feature Set Not Supported
    N/A
    7.9

    Close

    79%
    Close ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    7.7
    77%
    4 Ratings

    Social CRM

    Allbound

    Feature Set Not Supported
    N/A
    10.0

    Close

    100%
    Close ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Social engagement

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Integrations with 3rd-party Software

    Allbound

    Feature Set Not Supported
    N/A
    7.0

    Close

    70%
    Close ranks higher in 1/1 features

    Marketing automation

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Platform

    Allbound

    Feature Set Not Supported
    N/A
    10.0

    Close

    100%
    Close ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Allbound is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.3

    Allbound

    93%
    12 Ratings
    8.8

    Close

    88%
    6 Ratings

    Likelihood to Renew

    10.0

    Allbound

    100%
    1 Rating

    Close

    N/A
    0 Ratings

    Usability

    10.0

    Allbound

    100%
    1 Rating
    7.0

    Close

    70%
    1 Rating

    Support Rating

    9.9

    Allbound

    99%
    7 Ratings
    7.0

    Close

    70%
    1 Rating

    Implementation Rating

    10.0

    Allbound

    100%
    1 Rating

    Close

    N/A
    0 Ratings

    Likelihood to Recommend

    Allbound

    The PRM and portal are extremely easy to administer. Allbound staff is responsive and helpful during initial setup and launch to ensure a smooth transition for partners. Our customer account manager and team meet with us regularly as we work on improving our partner portal by adding new features and resources. Training resources are abundant and the portal user interface is visually appealing and easy for partners to navigate
    Karyn Pastorino | TrustRadius Reviewer

    Close

    Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
    Erik Zahnlecker | TrustRadius Reviewer

    Pros

    Allbound

    • Lead registrations. One reason we chose Allbound was for its easy to use deal registration form.
    • Events. We promote every event that our company will be attending to all of our partners via Allbound.
    • Prospecting. Our team also creates unique prospecting pages for customers, prospects, and partners to help drive specific information that these companies should have access to across the organization.
    Anonymous | TrustRadius Reviewer

    Close

    • You can search for prospects by your activity & notes.
    • It helps automate the follow up process.
    • It ties cold emailing into a powerful CRM all in one portal.
    Joe Gatto | TrustRadius Reviewer

    Cons

    Allbound

    • Visibility into prospect page views and interaction
    • Looking into other sales peoples prospect pages
    • More visual representation of content that is selected for X bucket vs Y bucket. What's visible to who
    Liam Driscoll | TrustRadius Reviewer

    Close

    • Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
    Ryan McCarty | TrustRadius Reviewer

    Pricing Details

    Allbound

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Required

    Starting Price

    Allbound Editions & Modules

    Additional Pricing Details

    Close

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $29 per user, monthly

    Close Editions & Modules

    Edition
    Starter$291
    Basic$691
    Professional$991
    Business$1491
    1. per user, monthly
    Additional Pricing Details
    15% discount on annual pricing in addition to the month-to-month prices listed here.

    Likelihood to Renew

    Allbound

    Allbound 10.0
    Based on 1 answer
    Allbound is so easy to use as an administrator and provides human support and a resource for its customers to learn about the features and tools available. Our partners consistently provide feedback to us about how much they absolutely love our partner portal, which Allbound provides the structure and functionality to allow us to over amazing things to thousands of partner globally. Almost every person who provides feedback says some iteration of "this is the best partner portal i've ever used."
    Karyn Pastorino | TrustRadius Reviewer

    Close

    No score
    No answers yet
    No answers on this topic

    Usability

    Allbound

    Allbound 10.0
    Based on 1 answer
    It is by far the easiest system to administrator that I have either had experience doing or demoed from other vendors. No coding skills needed. Simple interfaces for everything. And the Allbound University and live support are great!
    Karyn Pastorino | TrustRadius Reviewer

    Close

    Close 7.0
    Based on 1 answer
    Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Allbound

    Allbound 9.9
    Based on 7 answers
    Allbound has a support team that is easy to contact right through the PRM interface. Additionally, we have a dedicated account manager and development team who are super responsive and helpful. Allbound has a ticketing system for support as well, which keeps you up to date on status of your support requests.
    Karyn Pastorino | TrustRadius Reviewer

    Close

    Close 7.0
    Based on 1 answer
    I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Allbound

    Allbound 10.0
    Based on 1 answer
    Regular meetings, lots of UAT, quick responses, and adherence to our timeline made implementation a breeze -- even though we had some really complex processes we needed to support.
    Karyn Pastorino | TrustRadius Reviewer

    Close

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Allbound

    They are different in the sense that Allbound allows you to loop in different parners to a degree that HubSpot doesn't outside smaller extensions and portals. More visbility into interactions with HubSpot, but it's truly built for marketing vs a sales forward/partnership management tool.Extensions from Allbound into Google could be helpful
    Liam Driscoll | TrustRadius Reviewer

    Close

    Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
    Jason Vance | TrustRadius Reviewer

    Return on Investment

    Allbound

    • A very positive impact on our company's ROI. At least 100X more usage by partners than with any other partner portal.
    Joseph Landes | TrustRadius Reviewer

    Close

    • Has allowed us to have full visibility into our pipeline
    • Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
    Erik Zahnlecker | TrustRadius Reviewer

    Screenshots

    Add comparison