Allbound vs. Close CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Allbound
Score 9.2 out of 10
Mid-Size Companies (51-1,000 employees)
Allbound is a cloud-based channel sales and marketing platform that allows organizations to give real-time access to sales enablement, marketing tools and resources in one mobile-friendly place. With Allbound's PRM, businesses can arm their partners, resellers and distributors with content, training and campaigns that help them to close more deals faster.N/A
Close CRM
Score 8.1 out of 10
N/A
Close.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.
$59
per month per user
Pricing
AllboundClose CRM
Editions & Modules
No answers on this topic
Startup
$49
per month (paid annually) per user
Professional
$99
per month (paid annually) per user
Enterprise
$139
per month (paid annually) per user
Offerings
Pricing Offerings
AllboundClose CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeRequiredOptional
Additional DetailsThe pricing listed here reflects up to a 17% discount for paying annually. Monthly billing is available at of $59 per user for the Startup plan, $109 per user for the professional plan, and $149 per user for the Enterprise plan.
More Pricing Information
Features
AllboundClose CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Allbound
-
Ratings
Close CRM
8.9
8 Ratings
15% above category average
Customer data management / contact management00 Ratings8.18 Ratings
Workflow management00 Ratings7.88 Ratings
Territory management00 Ratings8.01 Ratings
Opportunity management00 Ratings10.06 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.48 Ratings
Contract management00 Ratings10.01 Ratings
Interaction tracking00 Ratings8.48 Ratings
Channel / partner relationship management00 Ratings9.73 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Allbound
-
Ratings
Close CRM
8.5
6 Ratings
12% above category average
Case management00 Ratings8.03 Ratings
Call center management00 Ratings7.55 Ratings
Help desk management00 Ratings10.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Allbound
-
Ratings
Close CRM
9.1
6 Ratings
19% above category average
Lead management00 Ratings8.76 Ratings
Email marketing00 Ratings9.45 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Allbound
-
Ratings
Close CRM
8.0
6 Ratings
5% above category average
Task management00 Ratings8.45 Ratings
Billing and invoicing management00 Ratings10.01 Ratings
Reporting00 Ratings5.65 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Allbound
-
Ratings
Close CRM
7.6
6 Ratings
0% below category average
Forecasting00 Ratings10.01 Ratings
Pipeline visualization00 Ratings8.16 Ratings
Customizable reports00 Ratings4.64 Ratings
Customization
Comparison of Customization features of Product A and Product B
Allbound
-
Ratings
Close CRM
8.6
8 Ratings
13% above category average
Custom fields00 Ratings10.07 Ratings
Custom objects00 Ratings10.02 Ratings
Scripting environment00 Ratings8.03 Ratings
API for custom integration00 Ratings6.57 Ratings
Security
Comparison of Security features of Product A and Product B
Allbound
-
Ratings
Close CRM
8.1
8 Ratings
3% below category average
Single sign-on capability00 Ratings8.03 Ratings
Role-based user permissions00 Ratings8.16 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Allbound
-
Ratings
Close CRM
10.0
1 Ratings
31% above category average
Social data00 Ratings10.01 Ratings
Social engagement00 Ratings10.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Allbound
-
Ratings
Close CRM
6.5
4 Ratings
10% below category average
Marketing automation00 Ratings6.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
Allbound
-
Ratings
Close CRM
10.0
1 Ratings
29% above category average
Mobile access00 Ratings10.01 Ratings
Best Alternatives
AllboundClose CRM
Small Businesses

No answers on this topic

Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 8.4 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 8.4 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AllboundClose CRM
Likelihood to Recommend
9.2
(15 ratings)
9.4
(8 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
8.7
(3 ratings)
Support Rating
10.0
(4 ratings)
9.4
(3 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
AllboundClose CRM
Likelihood to Recommend
Allbound, Inc.
Allbound is a sleek solution that neatly organizes data. Clearly presents useful instructional content. The slowness of the CRM connection is a problem. When it comes to reaching out to our worldwide network of channel partners, we turn on Allbound to streamline our communication and sales enablement efforts. Our reseller partners may use this central hub to register new deals, stay up to speed on product changes, and have access to all relevant product information.
Read full review
Close
Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
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Pros
Allbound, Inc.
  • Content Management including sales & marketing resources, calendar items, distributor and partner communications, and news for partners
  • Deal registration and MDF management--providing an easy to use system for partners and Cambum administrators to enter and review requests.
  • Increasing partner engagement--providing an easy way to update the portal frequently keeps our partners coming back to see the latest and greatest resources and benefits
Read full review
Close
  • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
  • Email sync. Syncs in real time with your email account, which is huge.
  • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
Read full review
Cons
Allbound, Inc.
  • The fact that you can't make payouts to partners within the platform itself is super frustrating and that would be a huge improvement.
  • The ability to track clicks, page views, etc is not available like on other partner platforms like Tune, Impact, and Cake. It would be awesome to see that tracking data for the content being shared.
  • Having more integrations with platforms like Zuora which we use for payments would be great.
Read full review
Close
  • Make it so one can set the time at which the emails go out.
  • Make it easier to set up my workflow.
Read full review
Likelihood to Renew
Allbound, Inc.
Allbound is so easy to use as an administrator and provides human support and a resource for its customers to learn about the features and tools available. Our partners consistently provide feedback to us about how much they absolutely love our partner portal, which Allbound provides the structure and functionality to allow us to over amazing things to thousands of partner globally. Almost every person who provides feedback says some iteration of "this is the best partner portal i've ever used."
Read full review
Close
No answers on this topic
Usability
Allbound, Inc.
It is by far the easiest system to administrator that I have either had experience doing or demoed from other vendors. No coding skills needed. Simple interfaces for everything. And the Allbound University and live support are great!
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Close
It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
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Support Rating
Allbound, Inc.
Allbound has a support team that is easy to contact right through the PRM interface. Additionally, we have a dedicated account manager and development team who are super responsive and helpful. Allbound has a ticketing system for support as well, which keeps you up to date on status of your support requests.
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Close
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
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Implementation Rating
Allbound, Inc.
Regular meetings, lots of UAT, quick responses, and adherence to our timeline made implementation a breeze -- even though we had some really complex processes we needed to support.
Read full review
Close
No answers on this topic
Alternatives Considered
Allbound, Inc.
They are different in the sense that Allbound allows you to loop in different parners to a degree that HubSpot doesn't outside smaller extensions and portals. More visbility into interactions with HubSpot, but it's truly built for marketing vs a sales forward/partnership management tool.Extensions from Allbound into Google could be helpful
Read full review
Close
Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
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Return on Investment
Allbound, Inc.
  • The sharing of knowledge has a positive effect on the partners who benefit from it.
  • Our smaller partners are now able to conduct their own campaigns with the help of our Campaigns in a Box, freeing us to concentrate on our larger clients.
  • Our latest products can all be better explained with the aid of our learning tracks.
Read full review
Close
  • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
Read full review
ScreenShots

Close CRM Screenshots

Screenshot of the Close inboxScreenshot of a Sales Funnel Report in CloseScreenshot of the Call Assistant automatic transcription and summaryScreenshot of built-in calling in Close