What users are saying about
3 Ratings
22 Ratings
3 Ratings
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Score 7.9 out of 100
22 Ratings
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Score 8 out of 100

Likelihood to Recommend

Allbound

Allbound's platform is very customizable, allowing a
company to build and structure it the way they want it. It is very user-friendly on the front and back
end, allowing for novice administrators to make changes easily. Support is tremendous, and they will spend as much or
as little time needed with you. Love the
prospect pages, as our sales team can use them to send targeted messages.
Randy Leiker | TrustRadius Reviewer

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Allbound
Close
8.7
Customer data management / contact management
Allbound
Close
8.0
Workflow management
Allbound
Close
8.1
Territory management
Allbound
Close
8.0
Opportunity management
Allbound
Close
8.5
Integration with email client (e.g., Outlook or Gmail)
Allbound
Close
9.0
Contract management
Allbound
Close
10.0
Interaction tracking
Allbound
Close
7.9
Channel / partner relationship management
Allbound
Close
9.7

Customer Service & Support

Allbound
Close
9.3
Case management
Allbound
Close
8.1
Call center management
Allbound
Close
9.7
Help desk management
Allbound
Close
10.0

Marketing Automation

Allbound
Close
9.2
Lead management
Allbound
Close
8.4
Email marketing
Allbound
Close
10.0

CRM Project Management

Allbound
Close
7.7
Task management
Allbound
Close
6.0
Billing and invoicing management
Allbound
Close
10.0
Reporting
Allbound
Close
7.0

CRM Reporting & Analytics

Allbound
Close
9.3
Forecasting
Allbound
Close
10.0
Pipeline visualization
Allbound
Close
8.0
Customizable reports
Allbound
Close
10.0

Customization

Allbound
Close
8.3
Custom fields
Allbound
Close
8.3
Custom objects
Allbound
Close
10.0
Scripting environment
Allbound
Close
8.1
API for custom integration
Allbound
Close
6.9

Security

Allbound
Close
7.8
Single sign-on capability
Allbound
Close
8.1
Role-based user permissions
Allbound
Close
7.5

Social CRM

Allbound
Close
10.0
Social data
Allbound
Close
10.0
Social engagement
Allbound
Close
10.0

Integrations with 3rd-party Software

Allbound
Close
7.0
Marketing automation
Allbound
Close
7.0

Platform

Allbound
Close
10.0
Mobile access
Allbound
Close
10.0

Pros

Allbound

  • Lead registrations. One reason we chose Allbound was for its easy to use deal registration form.
  • Events. We promote every event that our company will be attending to all of our partners via Allbound.
  • Prospecting. Our team also creates unique prospecting pages for customers, prospects, and partners to help drive specific information that these companies should have access to across the organization.
Anonymous | TrustRadius Reviewer

Close

  • You can search for prospects by your activity & notes.
  • It helps automate the follow up process.
  • It ties cold emailing into a powerful CRM all in one portal.
Joe Gatto | TrustRadius Reviewer

Cons

Allbound

  • Missing a few nice-to-have features, i.e. ability to clone content, re-order content.
  • Missing ability to add viewing permissions within a page (versus by page).
  • I would like to have more editing/formatting options within the page.
Erin Case | TrustRadius Reviewer

Close

  • Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Ryan McCarty | TrustRadius Reviewer

Usability

Allbound

No score
No answers yet
No answers on this topic

Close

Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.
Anonymous | TrustRadius Reviewer

Support Rating

Allbound

Allbound 8.8
Based on 3 answers
Willing to spend as much or as little time as needed with a company, and they really strive to help their clients
Randy Leiker | TrustRadius Reviewer

Close

Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Allbound

No answers on this topic

Close

Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Jason Vance | TrustRadius Reviewer

Return on Investment

Allbound

  • Since we've added Allbound, our partners have doubled the amount of leads driven to our team.
Anonymous | TrustRadius Reviewer

Close

  • Has allowed us to have full visibility into our pipeline
  • Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Erik Zahnlecker | TrustRadius Reviewer

Screenshots

Pricing Details

Allbound

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Allbound Editions & Modules

Edition
Allbound Platform$9951
Pipeline Manager Add-On$5951
Marketing Center Add-On$2951
  1. per month
Additional Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Close Editions & Modules

Edition
Starter$251
Basic$651
Professional$951
Business$1451
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing

Rating Summary

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