What users are saying about
3 Ratings
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Top Rated
225 Ratings
3 Ratings
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Score 7.9 out of 100

Gong.io

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Top Rated
225 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Likelihood to Recommend

Allbound

Allbound's platform is very customizable, allowing a
company to build and structure it the way they want it. It is very user-friendly on the front and back
end, allowing for novice administrators to make changes easily. Support is tremendous, and they will spend as much or
as little time needed with you. Love the
prospect pages, as our sales team can use them to send targeted messages.
Randy Leiker | TrustRadius Reviewer

Gong.io

I give [Gong.io] a 10 because I have worked with other call recording tools in the past and nothing comes close to this. The AI's ability to give actionable insights is so incredibly valuable when compared to trying to go back and listen to a full call for snippets. The way it can pinpoint who was talking when has helped us to better serve our clients 10x in just a short time on the platform.
Anonymous | TrustRadius Reviewer

Pros

Allbound

  • Lead registrations. One reason we chose Allbound was for its easy to use deal registration form.
  • Events. We promote every event that our company will be attending to all of our partners via Allbound.
  • Prospecting. Our team also creates unique prospecting pages for customers, prospects, and partners to help drive specific information that these companies should have access to across the organization.
Anonymous | TrustRadius Reviewer

Gong.io

  • Insights into speaking patterns. Being able to see if you need to be more patient or ask more questions is necessary for our sales department.
  • Capturing different topics of conversation. No one wants to have to listen to a 45 minute meeting just to find the snippet of conversation wherein a particular topic came up for just a few moments.
  • Being able to then clip a recording in order to send only the pertinent information to either the client or internally.
  • The ability to organize by team so that only the proper people are able to view their analytics at any given time. It allows for specialized improvements and more exact analytics for each department.
Anonymous | TrustRadius Reviewer

Cons

Allbound

  • Missing a few nice-to-have features, i.e. ability to clone content, re-order content.
  • Missing ability to add viewing permissions within a page (versus by page).
  • I would like to have more editing/formatting options within the page.
Erin Case | TrustRadius Reviewer

Gong.io

  • The transcribing can use a bit of work. I understand it's not easy to do, but occasionally there are paragraphs at a time that make little to no sense, unless you were on the call / in the meeting.
  • The video is often a bit grainy. Typically this isn't an issue if you understand the context of what's taking place on the call, but if you're attempting to read anything that's not size 28 font on a PowerPoint slide, then good luck.
  • The recordings typically reflect all of the individual lines that are dialed into the calls, but they do not differentiate between multiple people on the same line. Better voice recognition could likely identify how many folks are actually participating in the meeting, making it a bit easier to sift through the recordings for the bits of information that you're looking for from a particular individual.
Anonymous | TrustRadius Reviewer

Support Rating

Allbound

Allbound 8.8
Based on 3 answers
Willing to spend as much or as little time as needed with a company, and they really strive to help their clients
Randy Leiker | TrustRadius Reviewer

Gong.io

Gong.io 8.6
Based on 182 answers
They have been very attentive and always communicating with us. They also are great at scheduling calls for training purposes and helping new members of my team. In that aspect I have nothing but great things to say, they are responsive, attentive and always willing to help. I really like working with them.
Tavi Carvajal | TrustRadius Reviewer

Alternatives Considered

Allbound

No answers on this topic

Gong.io

I've used a few other softwares that help you record your calls, and Gong.io is better than them all by a mile. If Gong.io is a bazooka, they are all pocket knives.Gong.io's ease of use, searchability, metrics tracking, and #tagging makes it stand out above the crowd.
Aleksi Mattlar | TrustRadius Reviewer

Return on Investment

Allbound

  • Since we've added Allbound, our partners have doubled the amount of leads driven to our team.
Anonymous | TrustRadius Reviewer

Gong.io

  • Made the sales and sales engineering teams much better and providing feedback to each other. We have been able to suggest next steps to each other that help us build business cases and close more deals.
  • Reducing repetitive demos when not all stakeholders can attend by sharing the demo recording with the customer.
Anonymous | TrustRadius Reviewer

Pricing Details

Allbound

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Allbound Editions & Modules

Edition
Allbound Platform$9951
Pipeline Manager Add-On$5951
Marketing Center Add-On$2951
  1. per month
Additional Pricing Details

Gong.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Gong.io Editions & Modules

Additional Pricing Details

Add comparison