Likelihood to Recommend Allbound is a sleek solution that neatly organizes data. Clearly presents useful instructional content. The slowness of the CRM connection is a problem. When it comes to reaching out to our worldwide network of channel partners, we turn on Allbound to streamline our communication and sales enablement efforts. Our reseller partners may use this central hub to register new deals, stay up to speed on product changes, and have access to all relevant product information.
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PIMworks is a very good eCommerce based Product information management software. I have had a very good experience with it so far. Using PIMworks, it is very straightforward to define workflows and also create channel complaint content. The automatic content enrichment feature is very good as it fetches top-performing content from multiple web sources and enriches our overall product and catalog content.
Read full review Pros Content Management including sales & marketing resources, calendar items, distributor and partner communications, and news for partners Deal registration and MDF management--providing an easy to use system for partners and Cambum administrators to enter and review requests. Increasing partner engagement--providing an easy way to update the portal frequently keeps our partners coming back to see the latest and greatest resources and benefits Read full review Mobius Knowledge Services
Instant product data syndication. Integrations with multiple channels and marketplaces. Centralized repository for managing product information. Read full review Cons The fact that you can't make payouts to partners within the platform itself is super frustrating and that would be a huge improvement. The ability to track clicks, page views, etc is not available like on other partner platforms like Tune, Impact, and Cake. It would be awesome to see that tracking data for the content being shared. Having more integrations with platforms like Zuora which we use for payments would be great. Read full review Mobius Knowledge Services
I would like to see the overall implementation be done in a quicker fashion. Vendor profile management could be better. Sometimes while bulk importing product data, the platform becomes slow. Read full review Likelihood to Renew Allbound is so easy to use as an administrator and provides human support and a resource for its customers to learn about the features and tools available. Our partners consistently provide feedback to us about how much they absolutely love our partner portal, which Allbound provides the structure and functionality to allow us to over amazing things to thousands of partner globally. Almost every person who provides feedback says some iteration of "this is the best partner portal i've ever used."
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Usability It is by far the easiest system to administrator that I have either had experience doing or demoed from other vendors. No coding skills needed. Simple interfaces for everything. And the Allbound University and live support are great!
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Support Rating Allbound has a support team that is easy to contact right through the PRM interface. Additionally, we have a dedicated account manager and development team who are super responsive and helpful. Allbound has a ticketing system for support as well, which keeps you up to date on status of your support requests.
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Implementation Rating Regular meetings, lots of UAT, quick responses, and adherence to our timeline made implementation a breeze -- even though we had some really complex processes we needed to support.
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Alternatives Considered They are different in the sense that Allbound allows you to loop in different parners to a degree that HubSpot doesn't outside smaller extensions and portals. More visbility into interactions with HubSpot, but it's truly built for marketing vs a sales forward/partnership management tool.Extensions from Allbound into Google could be helpful
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Return on Investment The sharing of knowledge has a positive effect on the partners who benefit from it. Our smaller partners are now able to conduct their own campaigns with the help of our Campaigns in a Box, freeing us to concentrate on our larger clients. Our latest products can all be better explained with the aid of our learning tracks. Read full review Mobius Knowledge Services
Using PIMworks we have been able to reduce our time to market. Our customer's product experience has greatly improved, helping us retain them better. We have reduced our operating costs by around 25% after the introduction of PIMworks. Read full review ScreenShots