ALLDATA vs. CDK

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ALLDATA
Score 10.0 out of 10
N/A
ALLDATA offers a suite of shop management applications for the automotive industry, for the management of either general auto repair or collision repair (e.g. diagnostic aid, repair aid, training, etc.).
$179
per month
CDK
Score 7.8 out of 10
N/A
CDK is a dealer management system (DMS) supporting multi-site auto dealers with task management and operational automation wtih analytics, from CDK Global (formerly ADP Dealer Services).N/A
Pricing
ALLDATACDK
Editions & Modules
Repair
$179.00
per month
Collision
$219.00
per month
No answers on this topic
Offerings
Pricing Offerings
ALLDATACDK
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlease contact CDK for pricing information.
More Pricing Information
Community Pulse
ALLDATACDK
Top Pros

No answers on this topic

Top Cons
User Ratings
ALLDATACDK
Likelihood to Recommend
-
(0 ratings)
8.4
(3 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
ALLDATACDK
Likelihood to Recommend
ALLDATA
No answers on this topic
CDK
CDK Drive is great at connecting all the team members in service/parts. We used to have a foreman who had to dispatch work to each technician, which is now done through CDK Drive. Technicians can get help with part requirements/needs through CDK. Before, each technician had to go back to the parts department and wait. CDK Drive is good at offering an option to record and send a video of what was found on a service diagnosis, this helps with transparency and trust.
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Pros
ALLDATA
No answers on this topic
CDK
  • It helps us sell more in service.
  • It helps keep track of vehicles coming in.
  • It helps to remind customers who declined a service before.
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Cons
ALLDATA
No answers on this topic
CDK
  • Possibly because of the web-based nature, there are times when it can be slightly slow and laggy.
  • Some functions are less intuitive to use than Reynolds and Reynolds but that is more of a personal preference.
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Support Rating
ALLDATA
No answers on this topic
CDK
Great job by everyone from the initial sales staff to the implementation team to the support staff. Always ready, willing and able to help out with any questions or issues that arise, even those from people who are simply not computer savvy and have had a hard time transitioning to a new product for everyday use.
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Alternatives Considered
ALLDATA
No answers on this topic
CDK
CDK Drive is way better, but from my experience, the integration process was very long and very painful and we feel CDK Drive could've made that less painful and less lengthy. Once it is working the way it should, I am sure that we will love it. Right now though, every time something else goes wrong, it builds on the frustration of the other 50 things that went wrong prior.
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Return on Investment
ALLDATA
No answers on this topic
CDK
  • Positive, in that CDK Drive is helping us accomplish objectives that our auto group is presenting for our dealerships to improve/work on as a service dept.
  • Positive in that it keeps up with modern technology and customer expectations in these times with new offerings in communication, recordings, etc.
  • Positive in that it has a response to each requirement that the auto manufacturer comes to us with. OEM starts requiring a new process/offer, and CDK has a way for us to fulfill that.
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ScreenShots