Likelihood to Recommend As we roll out new products or services, the learning and coaching platforms are key. They allow us to teach the team the content and then coach them as they video record their delivery of the content to a "client." This allows us to see how much they've absorbed and helps us to redirect them when needed.
Read full review Within the last 6 months, I've run a personal A/B test on opportunities with and without Consensus videos being sent after every meeting. Those opportunities where I sent Consensus videos after every meeting had a >50% likelihood of closing and/or progressed past the Proposal phase. Those opportunities where I did not send Consensus video, I was left unanswered more often than not
Read full review Pros Allows us to quickly and easily capture and share information with sales teams who are on the go Provides an archive of content where users can go back and review and can be used for ongoing training The customer success team is very helpful in supporting our initiatives and giving us best practices Read full review The ability to tailor demos and demoboards to show various functionality of the product. We appreciate the features Consensus has to customize demos in various forms. The customer service and post-sales trainings the Consensus team has held for our company have been extremely beneficial. I personally appreciated learning how demos are better received when they're not 'perfect' Read full review Cons We have yet to discover something about the system we don't like. If hard-pressed to find a flaw, it would be that whomever authors content, the content is tied to that individual; however, Allego has the capability to "reassign" content to a different author when needed. Read full review The front-end UX could be improved to look and feel more like a mature SaaS solution There's a limited amount of help resources to assist throughout the video building process I'd like to see more integrations with broader SaaS solutions to unlock more use cases (i.e. Engaging in group formats, long-form webinars, etc) Read full review Likelihood to Renew We love Allego and the various wasy we can use it. It has been a game changer for our team in helping them stand out from the competition.
Read full review Consensus has been a valuable and vital sales tool at every stage of our sales cycle. In the very early stages of prospect education, you can send videos to get them familiar and up to speed with our product without a solution consultant's involvement. It is also a very powerful tool at the later stages of the sales cycle, with the ability to tailor demos and intro videos and record exec alignment itro videos, which we have had great success with
Read full review Usability I like the ability to connect with prospects and customers with more than just an email. Having an email with not only an intent but as well as a gift is a game changer that I believe a lot of customers appreciate and so that is what I like most about Consensus. The door of opportunity that opens when we have Consensus is a tool that separates us from what others are doing and allows us to stand out.
Read full review Support Rating Whenever we run into questions or issues, no matter how small or large, the team is quick to respond and assist us through any challenges we have
Read full review Alternatives Considered I was not personally involved in the purchase of Allego, but came to the organization shortly after. I would say that Allego stacks up to both
Gong and
Litmos pretty well with a few differences.
Gong is a little more robust when it comes to the functionality of call intelligence and coaching and has a little more to offer when it comes to syncing up to
Salesforce . But doesn't have the content storage or LMS capability.
Litmos has the badging capability that Allego does not, but it didn't have the CI and content storage like Allego does
Read full review Consensus was much more robust in what they offered compared to other products. We have been using them for years with no plans on changing because of the time and effort saved by being able to send out videos that showcase different parts of our software and the full suite when necessary
Read full review Return on Investment We use it as a CRM for our customer interactions. This tool allows us to manage our customers efficiently. We call through the software, and calls are automatically captured along with the call records and captured as tasks completed. We use call coaching from the recorded calls to enable our team to improve further. Data upload of the past customer records are very cumbersome. UI is not in the same level as the market leaders like Salesforce etc, Read full review I have been able to close deals where offices were not able to join a meeting This has been a great resource for saving time on training the team. We dont have to take time out of the day to sit in classes, we can learn as we go Read full review ScreenShots