Allo vs. Fuze

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Allo
Score 8.4 out of 10
N/A
Allo is a remote workspace made for asynchronous communication and remote teams. With interactive and visual spaces, teams are able to collaborate around, strategy, design, proposals, initiatives, and processes. This is done with Allo's interactive spaces. Allo includes: Creating interactive documents consisting of images, graphics, diagrams, text, and video Previewing documents and PDF's Previewing Microsoft Office documents Editing Google Suite…
$12
per month per user
Fuze
Score 7.6 out of 10
Enterprise companies (1,001+ employees)
Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.
$15
per month
Pricing
AlloFuze
Editions & Modules
Team
$12
per month
Enterprise
Custom
US Outbound
$0.02
Per Minute
Fuze Meetings
$15
Per User/Per Month
Offerings
Pricing Offerings
AlloFuze
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsDiscounts for annual subscriptions , as well as startups and educational institutions.
More Pricing Information
Features
AlloFuze
Project Management
Comparison of Project Management features of Product A and Product B
Allo
8.0
3 Ratings
2% above category average
Fuze
-
Ratings
Task Management7.93 Ratings00 Ratings
Mobile Access8.73 Ratings00 Ratings
Search7.03 Ratings00 Ratings
Visual planning tools8.33 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Allo
7.0
3 Ratings
14% below category average
Fuze
-
Ratings
Chat7.43 Ratings00 Ratings
Notifications6.73 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Allo
8.0
3 Ratings
1% below category average
Fuze
-
Ratings
Video files8.33 Ratings00 Ratings
Audio files8.73 Ratings00 Ratings
Document collaboration8.73 Ratings00 Ratings
Advanced security features7.02 Ratings00 Ratings
Integrates with Google Drive7.33 Ratings00 Ratings
Device sync8.02 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Allo
-
Ratings
Fuze
5.7
111 Ratings
36% below category average
Hosted PBX00 Ratings5.378 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings6.273 Ratings
User templates00 Ratings5.260 Ratings
Call reports00 Ratings6.392 Ratings
Directory of employee names00 Ratings5.7107 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Allo
-
Ratings
Fuze
6.7
107 Ratings
23% below category average
Answering rules00 Ratings7.099 Ratings
Call recording00 Ratings6.289 Ratings
Call park00 Ratings7.173 Ratings
Message alerts00 Ratings6.493 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Allo
-
Ratings
Fuze
7.3
91 Ratings
12% below category average
Video conferencing00 Ratings7.277 Ratings
Audio conferencing00 Ratings7.390 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Allo
-
Ratings
Fuze
8.1
103 Ratings
3% below category average
Mobile app for iOS00 Ratings8.094 Ratings
Mobile app for Android00 Ratings8.177 Ratings
Best Alternatives
AlloFuze
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlloFuze
Likelihood to Recommend
8.7
(3 ratings)
8.2
(116 ratings)
Likelihood to Renew
-
(0 ratings)
7.7
(20 ratings)
Usability
-
(0 ratings)
7.1
(12 ratings)
Availability
-
(0 ratings)
8.9
(3 ratings)
Performance
-
(0 ratings)
8.0
(3 ratings)
Support Rating
9.0
(1 ratings)
7.4
(88 ratings)
In-Person Training
-
(0 ratings)
8.0
(2 ratings)
Online Training
-
(0 ratings)
9.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(111 ratings)
Configurability
-
(0 ratings)
8.7
(3 ratings)
Ease of integration
-
(0 ratings)
8.0
(3 ratings)
Product Scalability
-
(0 ratings)
7.8
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.6
(3 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(3 ratings)
User Testimonials
AlloFuze
Likelihood to Recommend
Allo
Allo is ideal for brainstorming, designing, and presenting information in a remote company. With its easy-to-use tools and modern, minimalistic, and non-intrusive interface these kinds of tasks can be done in Allo beautifully. However, it was difficult for us to have a detailed project schedule (with automatic reminders for tasks and subtasks). To sum up, Allo is a perfect digital paper canvas but currently, it lacks automation features.
Read full review
Fuze
Fuze has way more capability than we need for our small office so it might be best suited for large installations, call centers, and complex environments. Our office is small and our needs [are] minimal, so when we need support we are challenged to understand the support person due to our lack of technical sophistication. We sometimes feel like we should switch to a solution more geared for consumers or SOHO. Nevertheless, Fuze provides reliable service at [a] reasonable cost that meets our needs, and because support is rarely needed we are happy with them most of the time, i.e. when support isn't needed.
Read full review
Pros
Allo
  • The user interface is very user friendly
  • The features provided allow for a wide variety of ways for teams to collaborate on projects together.
  • customer support is incredibly responsive and fast to address any questions or concerns.
Read full review
Fuze
  • Support Team - the best I have ever worked with. They help 24/7 on any issue I could come across. Usually it is an item I could fix myself and they fix it and show me how to fix the same issue if I have it in the future.
  • Contact Center - We do Commercial Collections involving Sales and Collections. We have 50 people on the phone at one time. Contact Center lets a Manager listen live and gives help if the rep needs help selling or collecting.
  • Pandemic 2020 - without Fuze we would have been unable to work for 3 months. They saved our "rears" since we already had all their services up and running for years.
Read full review
Cons
Allo
  • more views for projects
  • more templates
  • task management options inside a canvas (deadlines, recurring etc)
Read full review
Fuze
  • Desktop application stability and compatibility with certain hardware.
  • Better installation - Per-user and per-computer installs sometimes compete with one another and/or upgrades fail to install.
  • [The] desktop app is not best for touchscreen-enabled devices due to lack of ability to scroll through messages using a finger or stylus.
Read full review
Likelihood to Renew
Allo
No answers on this topic
Fuze
Fuze is a solid application that is a great asset to the business for our sales staff to make daily calls to clients and candidates. Managers can monitor call data and times to keep up to date with team performance, as well as monitor calls for users on their team. The Fuze/MS Teams integration is an exciting prospect that would be very beneficial to us as a business, for seamless integration between the 2 platforms.
Read full review
Usability
Allo
No answers on this topic
Fuze
Fuze was built with the end-user in mind. It was built to have a common interface on mobile and desktop. Fuze Web is new, and it also has the exact same interface as the desktop and mobile, and they are still working on the ability to make phone calls from the browser itself, currently it can do meetings just fine. Everything about Fuze was built with the end-user in mind.
Read full review
Reliability and Availability
Allo
No answers on this topic
Fuze
We've had a few outages over the past year. More than other vendors I've used. They usually have outages fixed within an hour. The downside is they do not provide root cause of outages. If they do at takes them at least a month to get it to you
Read full review
Performance
Allo
No answers on this topic
Fuze
Since Fuze runs across multiple devices and platforms they really strived to make a lightweight interface that is optimized for phone calls, chat, and collaboration. The web client loads fast, the chat is always up-to-date, phone calls arrive on-time. The desktop client is the most feature rich and basically it just adds desktop sharing functionality as well as VoIP for calling, and the mobile client doesn't consume a lot of battery, and it stays running to get phone calls, chats, and can do meetings over Wifi, Cellular Data, or Cellular voice.
Read full review
Support Rating
Allo
Support is quick to respond and assist with any issue or question
Read full review
Fuze
Our experience with Fuze support has been overall very positive. Their technicians seem to be well trained and able to handle a variety of requests and issues without unnecessary delays or extensive troubleshooting. Fuze allows enough customer access to avoid the need to call support for every little issue but is ready to assist when issues are beyond our capabilities to resolve.
Read full review
In-Person Training
Allo
No answers on this topic
Fuze
At many of our sites with more than 50 users, Fuze sent someone onsite to train. This worked surprisingly well, as the trainer allowed the users to set the pace and answered TONS of questions. Fuze has a very streamlined training process, their staff is very professional, very knowledgeable and very engaging.
Read full review
Online Training
Allo
No answers on this topic
Fuze
Fuze has vast amounts of training videos and guides on how to use its products and services. There are literally endless-hours of training and I often point end-users to a particular video which addresses the specific needs of the user, for example: how to check voicemail. Or, how to share your desktop, etc.
Read full review
Implementation Rating
Allo
No answers on this topic
Fuze
Personally, I didn't have any trouble getting started with Fuze. It was installed on my computer on my first day and I was good to go! Little to no hiccups. I was not with the company when they first adapted Fuze so I can not speak to the implementation as a whole.
Read full review
Alternatives Considered
Allo
Miro is a direct competitor for Allo. It has more features and integrations but Allo appeals much more to us because of the easy-to-navigate and elegant interface, as well as speed. Infinity is an all-in-one project management app. It's ideal for detailed project management and keeping tracts of tasks (and other. items) but Allo is much better for designing and brainstorming.
Read full review
Fuze
Fuze was far more expensive and more complicated to set up. Our current platform took a few days to set up with SSO. Our contact center took a bit longer but works amazingly.
Read full review
Scalability
Allo
No answers on this topic
Fuze
Fuze does have scalability limits but most of that is how many end-points they can put on a virtual PBX, or VCX as they call them, I THINK its limit is somewhere between 2,000 and 5,000, but we've not had issues with that because we have put users into various VCXs some by location, some by department or function. Either way, we have 7,000 currently deployed, and are going to end up with over 15,000 when we are done, Fuze is VERY scalable.
Read full review
Return on Investment
Allo
  • helps improve and maintain productivity
  • The windows app keeps the cpu very busy so can slow other application
  • team collaboration has been improved since using this program
Read full review
Fuze
  • We receive constant negative feedback from mangers about the system not functioning correctly. (This is mainly due to lack of support from Fuze)
  • This has had a positive impact in that the system is cheaper and we are missing less calls due to the functionality of the system.
Read full review
ScreenShots