What users are saying about
18 Ratings
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Top Rated
2671 Ratings
18 Ratings
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Score 7 out of 100

Salesforce

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Top Rated
2671 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Allocadia

Although the Analytics part is already available it could be improved. So for now Allocadia is very recommended if you are looking for a data maintenance software but less appropriate as a analysis tool. Ask yourself what is it you are looking for (analysis or controlling) and for which purposes (management level or specialists). The costs are very resonable and an absolute Plus!
Benjamin Deigendesch | TrustRadius Reviewer

Salesforce

For large sales organizations the analytics and reporting must be so valuable that it overshadows the difficulty of the end user to use the product. I've used several CRM's that are simple to navigate, easy to use and much more forgiving in terms of being able to make a mistake and quickly learn how to correct it. [SalesForce.com] does not fit into that category. I've used it at two organizations now and had the same experience. I do like that it has a clean look and I like the visualization elements in terms of tracking to goal.
Jason Carlage | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Allocadia
Salesforce
7.0
Customer data management / contact management
Allocadia
Salesforce
7.9
Workflow management
Allocadia
Salesforce
6.8
Territory management
Allocadia
Salesforce
6.9
Opportunity management
Allocadia
Salesforce
7.5
Integration with email client (e.g., Outlook or Gmail)
Allocadia
Salesforce
7.1
Contract management
Allocadia
Salesforce
6.8
Quote & order management
Allocadia
Salesforce
6.3
Interaction tracking
Allocadia
Salesforce
7.2
Channel / partner relationship management
Allocadia
Salesforce
6.6

Customer Service & Support

Allocadia
Salesforce
8.5
Case management
Allocadia
Salesforce
9.0
Call center management
Allocadia
Salesforce
8.4
Help desk management
Allocadia
Salesforce
8.3

Marketing Automation

Allocadia
Salesforce
6.9
Lead management
Allocadia
Salesforce
7.2
Email marketing
Allocadia
Salesforce
6.6

CRM Project Management

Allocadia
Salesforce
7.0
Task management
Allocadia
Salesforce
6.8
Billing and invoicing management
Allocadia
Salesforce
6.7
Reporting
Allocadia
Salesforce
7.5

CRM Reporting & Analytics

Allocadia
Salesforce
7.8
Forecasting
Allocadia
Salesforce
7.4
Pipeline visualization
Allocadia
Salesforce
8.0
Customizable reports
Allocadia
Salesforce
8.1

Customization

Allocadia
Salesforce
7.3
Custom fields
Allocadia
Salesforce
7.7
Custom objects
Allocadia
Salesforce
7.3
Scripting environment
Allocadia
Salesforce
6.9
API for custom integration
Allocadia
Salesforce
7.4

Security

Allocadia
Salesforce
7.6
Single sign-on capability
Allocadia
Salesforce
7.4
Role-based user permissions
Allocadia
Salesforce
7.9

Social CRM

Allocadia
Salesforce
6.7
Social data
Allocadia
Salesforce
6.9
Social engagement
Allocadia
Salesforce
6.4

Integrations with 3rd-party Software

Allocadia
Salesforce
6.6
Marketing automation
Allocadia
Salesforce
6.8
Compensation management
Allocadia
Salesforce
6.4

Platform

Allocadia
Salesforce
7.4
Mobile access
Allocadia
Salesforce
7.4

Pros

Allocadia

  • The user interface is clean, well-thought out, and easy for marketers to use. It behaves like their spreadsheets in all the right ways...without the baggage of having budgets locked into separate spreadsheets.
  • Allocadia knows that revenue attribution is important, and has great out-of-the-box adapters to flow actual spend and actual performance in to the tool.
  • The reporting engine is both substance and style. Data is accurate, can be sliced-and-diced, and is easy for marketers to get what they want in an ad hoc fashion, if a canned report does not already exist. The visuals are also excellent, which promotes the use of analysis.
Brian Brownrigg | TrustRadius Reviewer

Salesforce

  • Salesforce handles searches extremely well. Many users have described it as Google for all your work stuff. The trick is to get all of your data onto the platform, but once that is done the magic of its relational database becomes invaluable.
  • Development on the Salesforce platform is very painless and easy to implement. The learning curve is not steep and the coding requirements are minimal. Their motto is "clicks not code" and that becomes very evident once you start using it.
  • The adaptability of the platform to any business and any aspect of the business makes it a no-brainer if you can afford the licensing costs. Once you realize that its powers go beyond CRM then the sky is the limit, assuming you can afford the licensing. But the benefits far outweigh the costs.
Anonymous | TrustRadius Reviewer

Cons

Allocadia

  • The wording between the "plan" and "forecast" sections can be confusing at first, as they both imply the same type of activity.
  • Better recovery options for admins if folders are accidentally deleted - had this happen and took a week of manual recreation from an internal admin to get us up and running again.
Nick Miller | TrustRadius Reviewer

Salesforce

  • When you use custom objects, it can get really slow.
  • Reporting is great, but rely on Report Types and you can work with up to 3 objects at the same time.
  • Customer Support could be better for the cost of the license in the Professional Tier.
Sebastian Pereira | TrustRadius Reviewer

Likelihood to Renew

Allocadia

Allocadia 6.4
Based on 5 answers
I am hesitant to comment on renewal in detail because we haven't been using the system for very long. But I am encouraged by the speed and ease of implementation, and look forward to getting to know the system better.
Anonymous | TrustRadius Reviewer

Salesforce

Salesforce 10.0
Based on 48 answers
While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable
John Cupoli | TrustRadius Reviewer

Usability

Allocadia

Allocadia 8.2
Based on 1 answer
Easy to use and allows you to track just about anything that's important to your business
Amanda Lomas | TrustRadius Reviewer

Salesforce

Salesforce 5.7
Based on 44 answers
Salesforce is overpriced, has bad support, and is not very easy to customize. It is not user friendly like the more modern applications people are used to such as Google Meet, Google Sheets, Google Slides, Google Drive etc. Salesforce is constantly trying to sell you another module rather than making their current offering better. And there charges for data storage are absurd. Very easy for your bills to increase.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Allocadia

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.8
Based on 27 answers
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
Kyle Dugger | TrustRadius Reviewer

Performance

Allocadia

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.0
Based on 18 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk | TrustRadius Reviewer

Support Rating

Allocadia

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 5.4
Based on 41 answers
It usually takes time to get escalated (a couple of days) and the first level of support is not good at all, most of their responses are from a script and sometimes they don't even know what they're saying. We're 3 experienced people supporting our instance, so when we go to support is because we really need it and it's something we cannot take care ourselves.
Anonymous | TrustRadius Reviewer

In-Person Training

Allocadia

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 7.9
Based on 11 answers
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
Anonymous | TrustRadius Reviewer

Online Training

Allocadia

Allocadia 7.3
Based on 1 answer
No answer on this topic is available.

Salesforce

Salesforce 9.1
Based on 15 answers
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
Anonymous | TrustRadius Reviewer

Implementation Rating

Allocadia

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.4
Based on 16 answers
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Allocadia

Our Marketing IT Director vetted out the different products and we were sent Allocadia to test. Due to how we run our media and marketing department, this was really the only solution I saw since it most closely aligned with how we run our media.
Anonymous | TrustRadius Reviewer

Salesforce

The biggest advantage with Salesforce is likely the biggest detractor as well. It is largely a blank slate. The system is not customized to any one business or industry out of the box. You have to design everything - which is great if you are looking for a highly customized system, but very difficult for small or even medium sized firms without help from a 3rd party. We developed everything 100% in house. It has been quite a learning curve, but ultimately we preferred this method to farming out the work.
Jeff Fralick | TrustRadius Reviewer

Scalability

Allocadia

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 10.0
Based on 2 answers
I've worked with Salesforce since 2001 in companies ranging from 4 to hundreds of sales people and the system has been able to scale and perhaps more importantly expand (functionally) to the needs of larger organizations. In fact in my previous company, as a provider of a solution that integrated with Salesforce, we had customers that had thousands of sales people using Salesforce.
Anonymous | TrustRadius Reviewer

Return on Investment

Allocadia

  • Allocadia's integration with Salesforce.com allows for complete marketing and sales funnel tracking, conversion, and spend analytics.
  • Allocadia's visual display and representation of ROI is incredibly helpful for end users.
  • Allocadia's analytic capabilities allow you to refine your marketing tactics by analyzing trends, allowing you to choose the most effective marketing activities, or types of marketing activities.
Joshua Jamieson | TrustRadius Reviewer

Salesforce

  • It's impossible to calculate an exact ROI because of the nature for which we use Salesforce. However, it has made reporting on income incredibly easy. I can pull reports on board member donations, or foundations, or corporate money. This allows us to see how our new strategies and campaigns are performing and adjust accordingly.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Allocadia

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Allocadia Editions & Modules

Edition
Allocadia$99.001
  1. Per Month
Additional Pricing Details

Salesforce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Editions & Modules

Edition
Essentials$25.001
Professional$100.001
Enterprise$175.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Allocadia
8.3
Salesforce
7.7

Likelihood to Renew

Allocadia
6.4
Salesforce
10.0

Usability

Allocadia
8.2
Salesforce
5.7

Reliability and Availability

Allocadia
Salesforce
9.8

Performance

Allocadia
Salesforce
9.0

Support Rating

Allocadia
Salesforce
5.4

In-Person Training

Allocadia
Salesforce
7.9

Online Training

Allocadia
7.3
Salesforce
9.1

Implementation Rating

Allocadia
Salesforce
9.4

Scalability

Allocadia
Salesforce
10.0

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