AllProWebTools vs. Amdocs CES

It works very well for my cooking business.

Amdocs CES is well suited for organizations looking for robust and highly integrated CES tools, I would definitely recommend it for medium or large sized enterprises. Is less appropiate for small business that do not have a skilled team in place to operate it and doing maintenance.

Incentivized

• The CRM holds all of my contacts and it is already integrated with all of my other tools.
• The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
• I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
• The website hosting means that I can use the same software to update my blog and gallery of food pictures.
• I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
• I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
• The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.

• Modern User Interface
• Improved User Experience and Intuitiveness
• Highly scalable plattform

Incentivized

• QuickBooks Integration
• More email templates
• They do not have an app

• Is a very robust service, but it could be more economically accessible
• It could have more features powered by AI, Auto-Typing, etc for data input into the platform
• Could improve Amdocs delivery center

Incentivized

The most robust tool available on market, highly intuitive, scalable. But the process to start operations and customization is quite hard/complicated.

Incentivized

Support is centralized in Israel, sometimes the time when we get answers are considered delayed compared with the price you are paying.

Incentivized

I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.

Amdocs CES is more robust, scalable and powerful. Although the project delivery method and high customizations / development to reach the final problemas are points of attention

Incentivized

• It just makes it easier for me to track what is going on in my business.
• I like having everything in one place, instead of a bunch of different programs.

• It has empowered our organization to handle our customer requests without services interruption.
• The customization required to put the service operational, at the beginning, delayed some processes.
• Amdocs CES has helped driving innovation and aligns with our digital transformation objectives.

Incentivized