What users are saying about

AllProWebTools

4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.7 out of 101

Epsilon Agility Harmony

6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 5.8 out of 101

Add comparison

Likelihood to Recommend

AllProWebTools

It works very well for my cooking business.
Trisha Thiel profile photo

Epsilon Agility Harmony

Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
Kimberly Yolitz profile photo

Feature Rating Comparison

Sales Force Automation

AllProWebTools
9.1
Epsilon Agility Harmony
Customer data management / contact management
AllProWebTools
9.1
Epsilon Agility Harmony
Workflow management
AllProWebTools
9.1
Epsilon Agility Harmony
Quote & order management
AllProWebTools
9.1
Epsilon Agility Harmony

Marketing Automation

AllProWebTools
9.1
Epsilon Agility Harmony
Lead management
AllProWebTools
9.1
Epsilon Agility Harmony
Email marketing
AllProWebTools
9.1
Epsilon Agility Harmony

CRM Project Management

AllProWebTools
9.1
Epsilon Agility Harmony
Task management
AllProWebTools
9.1
Epsilon Agility Harmony
Billing and invoicing management
AllProWebTools
9.1
Epsilon Agility Harmony

Customization

AllProWebTools
9.1
Epsilon Agility Harmony
Custom fields
AllProWebTools
9.1
Epsilon Agility Harmony

Platform

AllProWebTools
4.5
Epsilon Agility Harmony
Mobile access
AllProWebTools
4.5
Epsilon Agility Harmony

Email & Online Marketing

AllProWebTools
Epsilon Agility Harmony
10.0
Dynamic content
AllProWebTools
Epsilon Agility Harmony
10.0
Ability to test dynamic content
AllProWebTools
Epsilon Agility Harmony
10.0
A/B testing
AllProWebTools
Epsilon Agility Harmony
10.0
Mobile optimization
AllProWebTools
Epsilon Agility Harmony
10.0
Email deliverability
AllProWebTools
Epsilon Agility Harmony
10.0
Triggered drip sequences
AllProWebTools
Epsilon Agility Harmony
10.0

Reporting & Analytics

AllProWebTools
Epsilon Agility Harmony
10.0
Dashboards
AllProWebTools
Epsilon Agility Harmony
10.0
Standard reports
AllProWebTools
Epsilon Agility Harmony
10.0
Custom reports
AllProWebTools
Epsilon Agility Harmony
10.0

Pros

  • The CRM holds all of my contacts and it is already integrated with all of my other tools.
  • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
  • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
  • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
  • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
  • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
  • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
Trisha Thiel profile photo
  • Fairly intuitive if you have previous experience with high-end email tools.
  • The training opportunities are good - they offer both online and/or live training.
  • The support we receive is very good.
  • The reporting feature is good - a lot of detailed information.
Kimberly Yolitz profile photo

Cons

  • QuickBooks Integration
  • More email templates
  • They do not have an app
Trisha Thiel profile photo
  • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
  • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
  • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
  • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
Kimberly Yolitz profile photo

Alternatives Considered

I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
Trisha Thiel profile photo
While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
Kimberly Yolitz profile photo

Return on Investment

  • It just makes it easier for me to track what is going on in my business.
  • I like having everything in one place, instead of a bunch of different programs.
Trisha Thiel profile photo
  • Increased email production = more communication to customers.
  • Better reporting = determine areas for improvement or scale up efforts.
  • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
Kimberly Yolitz profile photo

Screenshots

Epsilon Agility Harmony

Pricing Details

AllProWebTools

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$195*
1.  per installation
AllProWebTools Editions & Modules
AllProWebTools
Edition
Base + Website Hosting
$101
1. per installation
Additional Pricing Details
Starting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.

Epsilon Agility Harmony

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Epsilon Agility Harmony Editions & Modules
Epsilon Agility Harmony
Additional Pricing Details