AllProWebTools vs. Freshdesk
AllProWebTools vs. Freshdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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AllProWebTools | Small Businesses (1-50 employees) | AllProWebTools aims to offer a single platform for managing and growing a small business. Capabilities range from employee management and website SEO all the way to marketing and marketing analytics. Specific features include: customer tracking, order process tracking, newsletters, drip campaigns, order management, easy shopping cart processes, certified experts for support, real time system editing for websites and email blasts. The… | $10 per installation | |
Freshdesk | N/A | Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot,… | $0 Up to 10 agents per user |
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Entry-level Setup Fee | $195 per installation | No setup fee | ||||||||||||||
Additional Details | Starting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs. | — | ||||||||||||||
More Pricing Information |
AllProWebTools | Freshdesk | |
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Sales Force Automation |
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Marketing Automation |
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CRM Project Management |
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Customization |
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Platform |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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AllProWebTools | Freshdesk | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AllProWebTools | Freshdesk | |
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Likelihood to Recommend | 9.1 (1 ratings) | 8.7 (213 ratings) |
Likelihood to Renew | - (0 ratings) | 9.8 (14 ratings) |
Usability | - (0 ratings) | 8.9 (36 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 8.5 (4 ratings) |
Support Rating | - (0 ratings) | 8.7 (34 ratings) |
In-Person Training | - (0 ratings) | 8.2 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.4 (142 ratings) |
Configurability | - (0 ratings) | 8.5 (3 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 9.1 (3 ratings) |
Ease of integration | - (0 ratings) | 8.8 (2 ratings) |
Product Scalability | - (0 ratings) | 9.1 (4 ratings) |
Vendor post-sale | - (0 ratings) | 8.0 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 7.8 (2 ratings) |
AllProWebTools | Freshdesk | |
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Likelihood to Recommend | AllProWebTools | Freshworks Inc |
Pros | AllProWebTools | Freshworks Inc |
Cons | AllProWebTools | Freshworks Inc |
Likelihood to Renew | AllProWebTools No answers on this topic | Freshworks Inc |
Usability | AllProWebTools No answers on this topic | Freshworks Inc |
Reliability and Availability | AllProWebTools No answers on this topic | Freshworks Inc |
Performance | AllProWebTools No answers on this topic | Freshworks Inc |
Support Rating | AllProWebTools No answers on this topic | Freshworks Inc |
In-Person Training | AllProWebTools No answers on this topic | Freshworks Inc |
Online Training | AllProWebTools No answers on this topic | Freshworks Inc |
Implementation Rating | AllProWebTools No answers on this topic | Freshworks Inc |
Alternatives Considered | AllProWebTools | Freshworks Inc |
Contract Terms and Pricing Model | AllProWebTools No answers on this topic | Freshworks Inc |
Scalability | AllProWebTools No answers on this topic | Freshworks Inc |
Return on Investment | AllProWebTools | Freshworks Inc |
ScreenShots | AllProWebTools Screenshots |