AllProWebTools vs. Infor CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AllProWebTools
Score 8.1 out of 10
Small Businesses (1-50 employees)
AllProWebTools aims to offer a single platform for managing and growing a small business. Capabilities range from employee management and website SEO all the way to marketing and marketing analytics. Specific features include: customer tracking, order process tracking, newsletters, drip campaigns, order management, easy shopping cart processes, certified experts for support, real time system editing for websites and email blasts. The…
$10
per installation
Infor CRM
Score 6.0 out of 10
N/A
Infor CRM delivers tools for individuals, teams, and companies focused on increasing sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM provides sales teams with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce with multiple access methods. Robust process automation capabilities enable efficiencies and the application of best practices across sales…N/A
Pricing
AllProWebToolsInfor CRM
Editions & Modules
Base + Website Hosting
$10
per installation
No answers on this topic
Offerings
Pricing Offerings
AllProWebToolsInfor CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$195 per installationNo setup fee
Additional DetailsStarting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.
More Pricing Information
Features
AllProWebToolsInfor CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
AllProWebTools
9.1
1 Ratings
17% above category average
Infor CRM
7.8
9 Ratings
2% above category average
Customer data management / contact management9.11 Ratings8.48 Ratings
Workflow management9.11 Ratings10.07 Ratings
Quote & order management9.11 Ratings7.34 Ratings
Territory management00 Ratings5.46 Ratings
Opportunity management00 Ratings8.46 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings5.48 Ratings
Contract management00 Ratings5.74 Ratings
Interaction tracking00 Ratings10.08 Ratings
Channel / partner relationship management00 Ratings10.08 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
AllProWebTools
9.1
1 Ratings
19% above category average
Infor CRM
2.5
8 Ratings
100% below category average
Lead management9.11 Ratings3.97 Ratings
Email marketing9.11 Ratings1.06 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
AllProWebTools
9.1
1 Ratings
18% above category average
Infor CRM
4.2
7 Ratings
57% below category average
Task management9.11 Ratings7.17 Ratings
Billing and invoicing management9.11 Ratings3.61 Ratings
Reporting00 Ratings2.15 Ratings
Customization
Comparison of Customization features of Product A and Product B
AllProWebTools
9.1
1 Ratings
19% above category average
Infor CRM
8.6
9 Ratings
13% above category average
Custom fields9.11 Ratings10.09 Ratings
Custom objects00 Ratings7.07 Ratings
Scripting environment00 Ratings7.24 Ratings
API for custom integration00 Ratings10.06 Ratings
Platform
Comparison of Platform features of Product A and Product B
AllProWebTools
4.5
1 Ratings
50% below category average
Infor CRM
5.0
4 Ratings
40% below category average
Mobile access4.51 Ratings5.04 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
AllProWebTools
-
Ratings
Infor CRM
8.3
4 Ratings
10% above category average
Case management00 Ratings10.03 Ratings
Call center management00 Ratings5.03 Ratings
Help desk management00 Ratings10.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
AllProWebTools
-
Ratings
Infor CRM
4.2
8 Ratings
58% below category average
Forecasting00 Ratings3.64 Ratings
Pipeline visualization00 Ratings7.05 Ratings
Customizable reports00 Ratings2.18 Ratings
Security
Comparison of Security features of Product A and Product B
AllProWebTools
-
Ratings
Infor CRM
10.0
8 Ratings
18% above category average
Single sign-on capability00 Ratings10.06 Ratings
Role-based user permissions00 Ratings10.06 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
AllProWebTools
-
Ratings
Infor CRM
3.5
2 Ratings
70% below category average
Social data00 Ratings4.02 Ratings
Social engagement00 Ratings3.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
AllProWebTools
-
Ratings
Infor CRM
2.9
4 Ratings
84% below category average
Marketing automation00 Ratings3.04 Ratings
Compensation management00 Ratings2.71 Ratings
Best Alternatives
AllProWebToolsInfor CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AllProWebToolsInfor CRM
Likelihood to Recommend
9.1
(1 ratings)
9.0
(17 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(8 ratings)
Usability
-
(0 ratings)
7.8
(4 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
AllProWebToolsInfor CRM
Likelihood to Recommend
AllProWebTools
It works very well for my cooking business.
Read full review
Infor
If you have a mobile workforce, it likely wouldn't be as appropriate (keep in mind we're using the desktop client, and have very limited experience with the web app). It is well suited if your business needs lots of custom processes- find a good vendor. We utilize SimpleSoft out of Ohio, and they have been excellent. Key question: think about where your business is going to be in 5-10 years, and will this CRM solution be able to grow with us?
Read full review
Pros
AllProWebTools
  • The CRM holds all of my contacts and it is already integrated with all of my other tools.
  • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
  • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
  • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
  • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
  • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
  • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
Read full review
Infor
  • Saleslogix functionality can be managed to a very granular level for each individual using it. Within the users profile you can restrict access to modules, remove write permission, remove export privileges, etc.
  • Saleslogix has one of the best sync engines I have ever seen. If you allow your outside sales reps to have their own database, they can modify customer record while off line and when they do have internet access they can sync changes in both directions. This functionality works great when you have inside and outside sales staff covering the same territory.
  • Saleslogix can be customized using Visual Basic Code syntax. This is a positive aspect as well as a negative. Our existing Saleslogix is so customized that if we were to upgrade to 8.0 it would cost us over $20k to redo some of the customizations. Upgrades are frequently incompatible with customizations.
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Cons
AllProWebTools
  • QuickBooks Integration
  • More email templates
  • They do not have an app
Read full review
Infor
  • InforCRM has made dramatic improvements in the web client though in some cases it has been painfully slow to get the most needed things updated. An example is the slow speed of the web client. The newest update is supposed to fix this.
  • The web client does not autosave, so users have to remember to hit the 'save' button at each screen. This is the biggest complaint of users going from the desktop client to the web client.
  • I personally would like to see data panes (account, contact, etc.) with the capability to set up a different view for each team and/or security level that would access the data.
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Likelihood to Renew
AllProWebTools
No answers on this topic
Infor
Because we've already made the investment in the original on-premise version, the cost per user is relatively low. The product has grown with us and we can now choose a LAN or Web client version and host the site internally, giving us total control of our data. The iPhone and iPad versions allow the sales team quick access in the field and the voice-to-text option is quite handy. SalesLogix doesn't require that our technology stack be constantly up to date which again, keeps our cost down. They are always making enhancements to the product and we can choose to update/upgrade when those enhancements appeal to us enough to justify adding the service pack.
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Usability
AllProWebTools
No answers on this topic
Infor
It can be a bit slow at times. Its that refresh don't always need to refresh slowing down the user.
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Support Rating
AllProWebTools
No answers on this topic
Infor
We utilize the support of a local-ish vendor. SimpleSoft is their name. they are great, and very responsive
Read full review
Alternatives Considered
AllProWebTools
I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
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Infor
We selected INFOR CRM over Salesforce simply because it was affordable and didn't have so many 'bells & whistles' that Salesforce has that we were not using. We didn't realize that the compatibility with upgrades were going to be such an issue.
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Return on Investment
AllProWebTools
  • It just makes it easier for me to track what is going on in my business.
  • I like having everything in one place, instead of a bunch of different programs.
Read full review
Infor
  • It's a CRM, so using a CRM as opposed to not using one is typically a step in the right direction.
  • Slightly lower TCO than other CRMs.
  • Complete end-to-end workflows allow you to quantify and analyze every step in the business process, leading to improved efficiency.
Read full review
ScreenShots

AllProWebTools Screenshots

Screenshot of CRM viewScreenshot of B2B Lead AquisitionScreenshot of Google Calendar Appointment IntegrationScreenshot of Internal Office ChatScreenshot of Time Card Tracking

Infor CRM Screenshots

Screenshot of Infor CRM (Lead Detail)Screenshot of Infor CRM (Account Detail)Screenshot of Infor CRM (Mobile)