What users are saying about
3 Ratings
4 Ratings
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Score 6.9 out of 100
3 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

AllProWebTools

It works very well for my cooking business.
Trisha Thiel | TrustRadius Reviewer

IRIS CRM

It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
Donna-sue Carpenter | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

AllProWebTools
9.1
IRIS CRM
9.2
Customer data management / contact management
AllProWebTools
9.1
IRIS CRM
9.5
Workflow management
AllProWebTools
9.1
IRIS CRM
10.0
Quote & order management
AllProWebTools
9.1
IRIS CRM
9.0
Territory management
AllProWebTools
IRIS CRM
9.0
Opportunity management
AllProWebTools
IRIS CRM
9.5
Integration with email client (e.g., Outlook or Gmail)
AllProWebTools
IRIS CRM
8.5
Contract management
AllProWebTools
IRIS CRM
9.5
Interaction tracking
AllProWebTools
IRIS CRM
8.5
Channel / partner relationship management
AllProWebTools
IRIS CRM
9.0

Marketing Automation

AllProWebTools
9.1
IRIS CRM
9.0
Lead management
AllProWebTools
9.1
IRIS CRM
9.0
Email marketing
AllProWebTools
9.1
IRIS CRM
9.0

CRM Project Management

AllProWebTools
9.1
IRIS CRM
9.3
Task management
AllProWebTools
9.1
IRIS CRM
9.5
Billing and invoicing management
AllProWebTools
9.1
IRIS CRM
9.0
Reporting
AllProWebTools
IRIS CRM
9.5

Customization

AllProWebTools
9.1
IRIS CRM
8.9
Custom fields
AllProWebTools
9.1
IRIS CRM
8.5
Custom objects
AllProWebTools
IRIS CRM
9.0
Scripting environment
AllProWebTools
IRIS CRM
9.0
API for custom integration
AllProWebTools
IRIS CRM
9.0

Platform

AllProWebTools
4.5
IRIS CRM
8.5
Mobile access
AllProWebTools
4.5
IRIS CRM
8.5

Customer Service & Support

AllProWebTools
IRIS CRM
9.2
Case management
AllProWebTools
IRIS CRM
9.5
Call center management
AllProWebTools
IRIS CRM
9.0
Help desk management
AllProWebTools
IRIS CRM
9.0

CRM Reporting & Analytics

AllProWebTools
IRIS CRM
9.0
Forecasting
AllProWebTools
IRIS CRM
9.5
Pipeline visualization
AllProWebTools
IRIS CRM
9.5
Customizable reports
AllProWebTools
IRIS CRM
8.0

Security

AllProWebTools
IRIS CRM
9.5
Single sign-on capability
AllProWebTools
IRIS CRM
10.0
Role-based user permissions
AllProWebTools
IRIS CRM
9.0

Social CRM

AllProWebTools
IRIS CRM
9.5
Social data
AllProWebTools
IRIS CRM
10.0
Social engagement
AllProWebTools
IRIS CRM
9.0

Integrations with 3rd-party Software

AllProWebTools
IRIS CRM
9.5
Marketing automation
AllProWebTools
IRIS CRM
10.0
Compensation management
AllProWebTools
IRIS CRM
9.0

Pros

AllProWebTools

  • The CRM holds all of my contacts and it is already integrated with all of my other tools.
  • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
  • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
  • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
  • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
  • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
  • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
Trisha Thiel | TrustRadius Reviewer

IRIS CRM

  • Grouping is done very effectively. For a company with a wide product portfolio, it is greatly beneficial to customize product families.
  • Streamlines the life cycle of merchant services very well. E-signatures, workflows, and help tickets are well integrated to maximize efficiency.
  • Processing stats and reporting tools are intuitive, useful, and aesthetically pleasing. The software allows you to quickly generate sales reports for specific product families and time periods.
Anonymous | TrustRadius Reviewer

Cons

AllProWebTools

  • QuickBooks Integration
  • More email templates
  • They do not have an app
Trisha Thiel | TrustRadius Reviewer

IRIS CRM

  • It needs a solid visual invigorate to stay aware of the occasions.
  • I have found it as a little pricey.
  • The execution timetable took longer than we had arranged.
  • The framework has a solid utility and usefulness, yet it looks somewhat dated.
Donna-sue Carpenter | TrustRadius Reviewer

Usability

AllProWebTools

No score
No answers yet
No answers on this topic

IRIS CRM

IRIS CRM 9.0
Based on 1 answer
It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
Donna-sue Carpenter | TrustRadius Reviewer

Support Rating

AllProWebTools

No score
No answers yet
No answers on this topic

IRIS CRM

IRIS CRM 9.0
Based on 1 answer
It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
Donna-sue Carpenter | TrustRadius Reviewer

Alternatives Considered

AllProWebTools

I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
Trisha Thiel | TrustRadius Reviewer

IRIS CRM

By using IRIS CRM we had a wonderful experience with the automated workflow process as compare to other alternatives. Now we are better able to keep a track of the performance and hence we can enhance productivity and eventually can get more profit.it has made automated messaging so convenient and simple. We believe that by understanding our customers we can make our business better and IRIS helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business a lot. We have found it very convenient to navigate and now we can better spread our business database. It helped us in having active and strong customer service and now we can better manage our relationship with our customers.
Donna-sue Carpenter | TrustRadius Reviewer

Return on Investment

AllProWebTools

  • It just makes it easier for me to track what is going on in my business.
  • I like having everything in one place, instead of a bunch of different programs.
Trisha Thiel | TrustRadius Reviewer

IRIS CRM

  • The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
  • The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
  • Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

AllProWebTools

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$195*

* per installation

AllProWebTools Editions & Modules

Edition
Base + Website Hosting$101
  1. per installation
Additional Pricing Details
Starting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.

IRIS CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

IRIS CRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

AllProWebTools
9.1
IRIS CRM
9.0

Usability

AllProWebTools
IRIS CRM
9.0

Support Rating

AllProWebTools
IRIS CRM
9.0

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