Allscripts Practice Management

5 Ratings
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Score 7.9 out of 101

Allscripts Professional EHR

12 Ratings
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Score 6.6 out of 101

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Likelihood to Recommend

Allscripts Practice Management

Although the EHR software industry is still developing, Allscripts has proven to be better than most.
Stephen Adams profile photo

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
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Feature Rating Comparison

Billing and Claims Management

Allscripts Practice Management
5.0
Allscripts Professional EHR
5.8
Real-time eligibility verification
Allscripts Practice Management
5.0
Allscripts Professional EHR
4.0
Claims management
Allscripts Practice Management
5.0
Allscripts Professional EHR
8.0
Coding
Allscripts Practice Management
5.0
Allscripts Professional EHR
7.1
Patient billing
Allscripts Practice Management
5.0
Allscripts Professional EHR
5.0
Financial Reporting
Allscripts Practice Management
5.0
Allscripts Professional EHR
5.0

Patient Scheduling

Allscripts Practice Management
7.8
Allscripts Professional EHR
7.4
Rule-based scheduling
Allscripts Practice Management
7.0
Allscripts Professional EHR
7.0
Automated appointment reminders
Allscripts Practice Management
8.0
Allscripts Professional EHR
8.0
Automated patient check-in
Allscripts Practice Management
8.0
Allscripts Professional EHR
8.0
Multi-location support
Allscripts Practice Management
8.0
Allscripts Professional EHR
7.9
Calendar interface
Allscripts Practice Management
8.0
Allscripts Professional EHR
6.0

Electronic Medical Records

Allscripts Practice Management
4.2
Allscripts Professional EHR
7.4
Patient portal
Allscripts Practice Management
5.0
Allscripts Professional EHR
5.5
Fax integration
Allscripts Practice Management
7.0
Allscripts Professional EHR
7.5
Workflow automation
Allscripts Practice Management
2.0
Allscripts Professional EHR
7.7
Customization
Allscripts Practice Management
2.0
Allscripts Professional EHR
7.2
E-prescribing
Allscripts Practice Management
5.0
Allscripts Professional EHR
8.8
Charting / document management
Allscripts Practice Management
Allscripts Professional EHR
7.7
Templates
Allscripts Practice Management
Allscripts Professional EHR
7.7
Mobile/tablet support
Allscripts Practice Management
Allscripts Professional EHR
6.7
Integration with other EMR and PM systems
Allscripts Practice Management
Allscripts Professional EHR
8.0
Speech recognition
Allscripts Practice Management
Allscripts Professional EHR
7.0

Medical Security and Privacy

Allscripts Practice Management
8.7
Allscripts Professional EHR
8.9
HIPPA compliance
Allscripts Practice Management
9.0
Allscripts Professional EHR
9.3
Role-based permission levels
Allscripts Practice Management
8.0
Allscripts Professional EHR
9.6
Data backups and redundancy
Allscripts Practice Management
9.0
Allscripts Professional EHR
8.2
Local mode / networking failsafe
Allscripts Practice Management
Allscripts Professional EHR
8.4

Workflow and Scale

Allscripts Practice Management
8.0
Allscripts Professional EHR
8.5
Task tracking
Allscripts Practice Management
8.0
Allscripts Professional EHR
7.3
Specialty-specific workflows
Allscripts Practice Management
8.0
Allscripts Professional EHR
9.0
Multi-office / multi-physician capabilities
Allscripts Practice Management
8.0
Allscripts Professional EHR
9.3

Pros

  • Patient Mangement
  • Appointment management
  • EHR
Stephen Adams profile photo
  • Intuitive with documenting office visits
  • Easy to navigate around the screens when researching patient information
  • Able to customize lots of things throughout the program to work with requested workflows
Debbie Haro profile photo

Cons

  • Upgrades
  • Support
  • Timely Responses to support requests.
Stephen Adams profile photo
  • Documenting lab or imaging results are clunky. Without an interface, we scan in labs and imaging. There is a small, unobvious place to make a note in response to the results but then another patient message needs to be sent to the nursing staff explaining these results again with instructions on what to tell the patient.
  • You cannot build a chart the day before or print out any paperwork (i.e. consents for procedures) until the day of the appointment or it gets dated for the date you opened the chart, not the actual date of encounter
  • While there are so many things you can customize, it gets burdensome at times. You really need to have a superuser on staff to remember how everything gets customized. The customization is not intuitive.
Debbie Haro profile photo

Alternatives Considered

Centricity is much more difficult to get support for in my experience.
Stephen Adams profile photo
It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
Joanie McConnell profile photo

Return on Investment

  • Good EHR compared to alternatives.
  • Good PM compared to alternatives.
  • Compliant.
Stephen Adams profile photo
  • We were able to eliminate our medical records person once most of the scanning was completed. Now when a patient asks for their medical records, it's easy for anyone to print it out right away. Our transcriptionist position was eliminated too.
  • Our documentation of medication refills is much more streamlined. Our clinical department no longer has one person assigned to address refills all day. We all just address them between patients. The check in process changed quite a bit for the medical assistant. Whereas before, the medical assistant would take the vitals, review the med list, then leave the rest of the documentation to the provider (and the transcriptionist would do the rest); the medical assistant now builds the chart before the provider goes in to see the patient (i.e. vitals, reason for visit, history, updating medication list)
  • With the elimination of medical records and transcription, we absorbed them on the front line. In order to see the same amount of patients and complete the documentation at the time of visit, it has required more manpower at the time of service. We have the same amount of employees as we did with our paper charting.
Debbie Haro profile photo

Screenshots

Allscripts Practice Management

Pricing Details

Allscripts Practice Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Allscripts Professional EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details