What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Allscripts Practice Management

Although the EHR software industry is still developing, Allscripts has proven to be better than most.
Stephen Adams | TrustRadius Reviewer

Aprima

Aprima is particularly well suited for the primary care provider, however, Aprima has developed excellent content for most specialty care offices as well. Specifically, OB/GYN, Orthopedics and Internal Medicine and its sub-specialties such as Gastroenterology and Cardiology can be easily managed with Aprima.Perhaps Aprima's greatest strength is its organization's commitment to content development. Look for greater and greater things from Aprima!
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

Allscripts Practice Management
Aprima
8.0
Real-time eligibility verification
Allscripts Practice Management
Aprima
7.3
Claims management
Allscripts Practice Management
Aprima
9.1
Coding
Allscripts Practice Management
Aprima
9.1
Patient billing
Allscripts Practice Management
Aprima
8.2
Financial Reporting
Allscripts Practice Management
Aprima
6.4

Patient Scheduling

Allscripts Practice Management
Aprima
6.4
Rule-based scheduling
Allscripts Practice Management
Aprima
6.4
Automated appointment reminders
Allscripts Practice Management
Aprima
8.2
Automated patient check-in
Allscripts Practice Management
Aprima
5.5
Multi-location support
Allscripts Practice Management
Aprima
5.5

Electronic Medical Records

Allscripts Practice Management
Aprima
8.4
Charting / document management
Allscripts Practice Management
Aprima
7.3
Templates
Allscripts Practice Management
Aprima
8.2
Patient portal
Allscripts Practice Management
Aprima
9.1
Mobile/tablet support
Allscripts Practice Management
Aprima
9.1
Fax integration
Allscripts Practice Management
Aprima
9.1
Integration with other EMR and PM systems
Allscripts Practice Management
Aprima
8.2
Workflow automation
Allscripts Practice Management
Aprima
8.2
Speech recognition
Allscripts Practice Management
Aprima
7.3
Customization
Allscripts Practice Management
Aprima
8.2
E-prescribing
Allscripts Practice Management
Aprima
9.1

Medical Security and Privacy

Allscripts Practice Management
Aprima
8.0
HIPAA compliance
Allscripts Practice Management
Aprima
9.1
Role-based permission levels
Allscripts Practice Management
Aprima
8.2
Data backups and redundancy
Allscripts Practice Management
Aprima
7.3
Local mode / networking failsafe
Allscripts Practice Management
Aprima
7.3

Workflow and Scale

Allscripts Practice Management
Aprima
7.9
Task tracking
Allscripts Practice Management
Aprima
9.1
Specialty-specific workflows
Allscripts Practice Management
Aprima
9.1
Multi-office / multi-physician capabilities
Allscripts Practice Management
Aprima
5.5

Pros

Allscripts Practice Management

  • Capacity to store and organize a patient's various documents
  • Ability to customize the software myself
Anonymous | TrustRadius Reviewer

Aprima

  • Ease of use. End users adapt quickly to the format and functionality of Aprima.
  • Immunization documentation. This often-time cumbersome process is streamlined in Aprima, utilizing defaults to reduce the time needed to fully document immunizations.
  • Efficient billing tools. Aprima is a powerful billing engine that provides scrubbing tools to ensure clean claims.
  • As a vendor, Aprima listens. They respond quickly to the voice of their clients, providing upgrades that truly enhance the usability of their product. This is the primary reason they have seen such phenomenal growth.
  • Upgrades are free. This is highly unusual among healthcare software vendors!
Anonymous | TrustRadius Reviewer

Cons

Allscripts Practice Management

  • Sometimes hard to find functionality due to complicated menus
  • Complication from having too many features
  • Lack of ability to send messages to other providers associated with same patient.
Anonymous | TrustRadius Reviewer

Aprima

  • The scheduling component could be improved to be more efficient in managing double booked and overlaying appointments.
Anonymous | TrustRadius Reviewer

Usability

Allscripts Practice Management

Allscripts Practice Management 9.5
Based on 2 answers
Very user friendly. One of the best things about it
Anonymous | TrustRadius Reviewer

Aprima

No score
No answers yet
No answers on this topic

Support Rating

Allscripts Practice Management

Allscripts Practice Management 8.0
Based on 2 answers
I'm actually not sure if we call Allscripts support or our own support team with superusers. There never seems to be a problem that can't be fixed right away. The biggest problem you can have is when you start a report when the patient hasn't been checked in. I know how to fix it myself now, but it takes a few minutes with support when you need them to back it out.
Anonymous | TrustRadius Reviewer

Aprima

No score
No answers yet
No answers on this topic

Alternatives Considered

Allscripts Practice Management

Allscripts Practice Management is better than Athena because it does not come as a service but is the software only;I prefer the flexibility for customization compared to the other products I have used. I also have the most experience with Allscripts Practice Management compared to the other competitors. I don't believe that Allscripts has a future based on company mission and culture and am strongly considering other options for the long run.
Anonymous | TrustRadius Reviewer

Aprima

Aprima is competitively priced and possesses full functionality. Clients select Aprima because of pricing, ease of use and customization, and because it is a truly integrated product.
Anonymous | TrustRadius Reviewer

Return on Investment

Allscripts Practice Management

  • I am only a user but it's easy to assume that this program is very expensive.
  • Access to reports across all providers is game-changing.
  • Helping the patient navigate care by seeing not just reports but scheduled visits is also a major plus.
Anonymous | TrustRadius Reviewer

Aprima

No answers on this topic

Pricing Details

Allscripts Practice Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Aprima

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Allscripts Practice Management
8.5
Aprima
7.3

Usability

Allscripts Practice Management
9.5
Aprima

Support Rating

Allscripts Practice Management
8.0
Aprima

Add comparison