What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 10 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 3 reviews and ratings
Likelihood to Recommend
Allscripts Practice Management
Although the EHR software industry is still developing, Allscripts has proven to be better than most.
Systems Engineer
Christian Medical & Dental AssociationsInformation Technology and Services, 11-50 employees
Aprima
Aprima is particularly well suited for the primary care provider, however, Aprima has developed excellent content for most specialty care offices as well. Specifically, OB/GYN, Orthopedics and Internal Medicine and its sub-specialties such as Gastroenterology and Cardiology can be easily managed with Aprima.Perhaps Aprima's greatest strength is its organization's commitment to content development. Look for greater and greater things from Aprima!

Verified User
Director in Information Technology
Information Technology and Services Company, 11-50 employeesFeature Rating Comparison
Billing and Claims Management
Allscripts Practice Management
—
Aprima
8.0
Real-time eligibility verification
Allscripts Practice Management
—
Aprima
7.3
Claims management
Allscripts Practice Management
—
Aprima
9.1
Coding
Allscripts Practice Management
—
Aprima
9.1
Patient billing
Allscripts Practice Management
—
Aprima
8.2
Financial Reporting
Allscripts Practice Management
—
Aprima
6.4
Patient Scheduling
Allscripts Practice Management
—
Aprima
6.4
Rule-based scheduling
Allscripts Practice Management
—
Aprima
6.4
Automated appointment reminders
Allscripts Practice Management
—
Aprima
8.2
Automated patient check-in
Allscripts Practice Management
—
Aprima
5.5
Multi-location support
Allscripts Practice Management
—
Aprima
5.5
Electronic Medical Records
Allscripts Practice Management
—
Aprima
8.4
Charting / document management
Allscripts Practice Management
—
Aprima
7.3
Templates
Allscripts Practice Management
—
Aprima
8.2
Patient portal
Allscripts Practice Management
—
Aprima
9.1
Mobile/tablet support
Allscripts Practice Management
—
Aprima
9.1
Fax integration
Allscripts Practice Management
—
Aprima
9.1
Integration with other EMR and PM systems
Allscripts Practice Management
—
Aprima
8.2
Workflow automation
Allscripts Practice Management
—
Aprima
8.2
Speech recognition
Allscripts Practice Management
—
Aprima
7.3
Customization
Allscripts Practice Management
—
Aprima
8.2
E-prescribing
Allscripts Practice Management
—
Aprima
9.1
Medical Security and Privacy
Allscripts Practice Management
—
Aprima
8.0
HIPAA compliance
Allscripts Practice Management
—
Aprima
9.1
Role-based permission levels
Allscripts Practice Management
—
Aprima
8.2
Data backups and redundancy
Allscripts Practice Management
—
Aprima
7.3
Local mode / networking failsafe
Allscripts Practice Management
—
Aprima
7.3
Workflow and Scale
Allscripts Practice Management
—
Aprima
7.9
Task tracking
Allscripts Practice Management
—
Aprima
9.1
Specialty-specific workflows
Allscripts Practice Management
—
Aprima
9.1
Multi-office / multi-physician capabilities
Allscripts Practice Management
—
Aprima
5.5
Pros
Allscripts Practice Management
- Capacity to store and organize a patient's various documents
- Ability to customize the software myself

Verified User
Analyst in Human Resources
Hospital & Health Care Company, 1001-5000 employeesAprima
- Ease of use. End users adapt quickly to the format and functionality of Aprima.
- Immunization documentation. This often-time cumbersome process is streamlined in Aprima, utilizing defaults to reduce the time needed to fully document immunizations.
- Efficient billing tools. Aprima is a powerful billing engine that provides scrubbing tools to ensure clean claims.
- As a vendor, Aprima listens. They respond quickly to the voice of their clients, providing upgrades that truly enhance the usability of their product. This is the primary reason they have seen such phenomenal growth.
- Upgrades are free. This is highly unusual among healthcare software vendors!

Verified User
Director in Information Technology
Information Technology and Services Company, 11-50 employeesCons
Allscripts Practice Management
- Sometimes hard to find functionality due to complicated menus
- Complication from having too many features
- Lack of ability to send messages to other providers associated with same patient.

Verified User
Executive in Corporate
Health, Wellness and Fitness Company, 11-50 employeesAprima
- The scheduling component could be improved to be more efficient in managing double booked and overlaying appointments.

Verified User
Director in Information Technology
Information Technology and Services Company, 11-50 employeesUsability
Allscripts Practice Management
Allscripts Practice Management 9.5
Based on 2 answers
Very user friendly. One of the best things about it

Verified User
Analyst in Human Resources
Hospital & Health Care Company, 1001-5000 employeesAprima
No score
No answers yet
No answers on this topic
Support Rating
Allscripts Practice Management
Allscripts Practice Management 8.0
Based on 2 answers
I'm actually not sure if we call Allscripts support or our own support team with superusers. There never seems to be a problem that can't be fixed right away. The biggest problem you can have is when you start a report when the patient hasn't been checked in. I know how to fix it myself now, but it takes a few minutes with support when you need them to back it out.

Verified User
Executive in Corporate
Health, Wellness and Fitness Company, 11-50 employeesAprima
No score
No answers yet
No answers on this topic
Alternatives Considered
Allscripts Practice Management
Allscripts Practice Management is better than Athena because it does not come as a service but is the software only;I prefer the flexibility for customization compared to the other products I have used. I also have the most experience with Allscripts Practice Management compared to the other competitors. I don't believe that Allscripts has a future based on company mission and culture and am strongly considering other options for the long run.

Verified User
Project Manager in Corporate
Hospital & Health Care Company, 5001-10,000 employeesAprima
Aprima is competitively priced and possesses full functionality. Clients select Aprima because of pricing, ease of use and customization, and because it is a truly integrated product.

Verified User
Director in Information Technology
Information Technology and Services Company, 11-50 employeesReturn on Investment
Allscripts Practice Management
- I am only a user but it's easy to assume that this program is very expensive.
- Access to reports across all providers is game-changing.
- Helping the patient navigate care by seeing not just reports but scheduled visits is also a major plus.

Verified User
Executive in Corporate
Health, Wellness and Fitness Company, 11-50 employeesAprima
No answers on this topic
Pricing Details
Allscripts Practice Management
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No