What users are saying about

Allscripts Practice Management

5 Ratings
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Score 7.9 out of 101

athenaCollector

2 Ratings
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Score 9 out of 101

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Likelihood to Recommend

Allscripts Practice Management

Although the EHR software industry is still developing, Allscripts has proven to be better than most.
Stephen Adams profile photo

athenaCollector

athenaCollector would be well suited for smaller practices. It is well suited for larger practices, however some turn around time/system maintenance becomes more challenging. The product is well suited for a fast paced work environment. Ease of use of the system makes it easy to navigate and not get lost.
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Feature Rating Comparison

Billing and Claims Management

Allscripts Practice Management
5.0
athenaCollector
8.6
Real-time eligibility verification
Allscripts Practice Management
5.0
athenaCollector
9.0
Claims management
Allscripts Practice Management
5.0
athenaCollector
8.0
Coding
Allscripts Practice Management
5.0
athenaCollector
9.0
Patient billing
Allscripts Practice Management
5.0
athenaCollector
9.0
Financial Reporting
Allscripts Practice Management
5.0
athenaCollector
8.0

Patient Scheduling

Allscripts Practice Management
7.8
athenaCollector
8.5
Rule-based scheduling
Allscripts Practice Management
7.0
athenaCollector
10.0
Automated appointment reminders
Allscripts Practice Management
8.0
athenaCollector
9.0
Automated patient check-in
Allscripts Practice Management
8.0
athenaCollector
Multi-location support
Allscripts Practice Management
8.0
athenaCollector
7.0
Calendar interface
Allscripts Practice Management
8.0
athenaCollector
8.0

Electronic Medical Records

Allscripts Practice Management
4.2
athenaCollector
8.3
Patient portal
Allscripts Practice Management
5.0
athenaCollector
8.0
Fax integration
Allscripts Practice Management
7.0
athenaCollector
Workflow automation
Allscripts Practice Management
2.0
athenaCollector
9.0
Customization
Allscripts Practice Management
2.0
athenaCollector
7.0
E-prescribing
Allscripts Practice Management
5.0
athenaCollector
Charting / document management
Allscripts Practice Management
athenaCollector
9.0
Templates
Allscripts Practice Management
athenaCollector
8.0
Integration with other EMR and PM systems
Allscripts Practice Management
athenaCollector
9.0

Medical Security and Privacy

Allscripts Practice Management
8.7
athenaCollector
9.3
HIPPA compliance
Allscripts Practice Management
9.0
athenaCollector
10.0
Role-based permission levels
Allscripts Practice Management
8.0
athenaCollector
8.0
Data backups and redundancy
Allscripts Practice Management
9.0
athenaCollector
10.0
Local mode / networking failsafe
Allscripts Practice Management
athenaCollector
9.0

Workflow and Scale

Allscripts Practice Management
8.0
athenaCollector
8.7
Task tracking
Allscripts Practice Management
8.0
athenaCollector
10.0
Specialty-specific workflows
Allscripts Practice Management
8.0
athenaCollector
8.0
Multi-office / multi-physician capabilities
Allscripts Practice Management
8.0
athenaCollector
8.0

Pros

  • Patient Mangement
  • Appointment management
  • EHR
Stephen Adams profile photo
  • Ease of scheduling appointments, checking patients in, and entering charges.
  • The system is very user friendly and navigation throughout the system is not complicated.
  • Reporting tools are setup in a format that the average user can use.
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Cons

  • Upgrades
  • Support
  • Timely Responses to support requests.
Stephen Adams profile photo
  • Reporting for payer contract variances is weak for an organization as large as ours.
  • Custom report development can get pricey and take some time to develop.
  • A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.
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Alternatives Considered

Centricity is much more difficult to get support for in my experience.
Stephen Adams profile photo
The ease of use is far superior than any other similar billing systems product I have used. Navigation throughout the system is very self explanatory. Training time on this system is 1-3 days depending on users role (prior to additional on the job training within the system specific to the users role). Other systems have had software training for a week or more.
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Return on Investment

  • Good EHR compared to alternatives.
  • Good PM compared to alternatives.
  • Compliant.
Stephen Adams profile photo
  • Payments are received faster, reducing our Days Revenue Outstanding
  • Claims being paid faster reduces our A/R > 120 Days
  • Charge Lag has decreased, increasing payments.
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Pricing Details

Allscripts Practice Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

athenaCollector

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details