What users are saying about

Allscripts Practice Management

5 Ratings
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Score 7.9 out of 101

CareCloud Charts

2 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Allscripts Practice Management

Although the EHR software industry is still developing, Allscripts has proven to be better than most.
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CareCloud Charts

If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
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Feature Rating Comparison

Billing and Claims Management

Allscripts Practice Management
5.0
CareCloud Charts
8.0
Real-time eligibility verification
Allscripts Practice Management
5.0
CareCloud Charts
Claims management
Allscripts Practice Management
5.0
CareCloud Charts
8.0
Coding
Allscripts Practice Management
5.0
CareCloud Charts
Patient billing
Allscripts Practice Management
5.0
CareCloud Charts
8.0
Financial Reporting
Allscripts Practice Management
5.0
CareCloud Charts
8.0

Patient Scheduling

Allscripts Practice Management
7.8
CareCloud Charts
8.0
Rule-based scheduling
Allscripts Practice Management
7.0
CareCloud Charts
Automated appointment reminders
Allscripts Practice Management
8.0
CareCloud Charts
Automated patient check-in
Allscripts Practice Management
8.0
CareCloud Charts
Multi-location support
Allscripts Practice Management
8.0
CareCloud Charts
8.0
Calendar interface
Allscripts Practice Management
8.0
CareCloud Charts
8.0

Electronic Medical Records

Allscripts Practice Management
4.2
CareCloud Charts
8.0
Patient portal
Allscripts Practice Management
5.0
CareCloud Charts
Fax integration
Allscripts Practice Management
7.0
CareCloud Charts
Workflow automation
Allscripts Practice Management
2.0
CareCloud Charts
Customization
Allscripts Practice Management
2.0
CareCloud Charts
9.0
E-prescribing
Allscripts Practice Management
5.0
CareCloud Charts
Charting / document management
Allscripts Practice Management
CareCloud Charts
9.0
Templates
Allscripts Practice Management
CareCloud Charts
9.0
Mobile/tablet support
Allscripts Practice Management
CareCloud Charts
5.0

Medical Security and Privacy

Allscripts Practice Management
8.7
CareCloud Charts
8.7
HIPPA compliance
Allscripts Practice Management
9.0
CareCloud Charts
9.0
Role-based permission levels
Allscripts Practice Management
8.0
CareCloud Charts
8.0
Data backups and redundancy
Allscripts Practice Management
9.0
CareCloud Charts
9.0

Workflow and Scale

Allscripts Practice Management
8.0
CareCloud Charts
8.0
Task tracking
Allscripts Practice Management
8.0
CareCloud Charts
7.0
Specialty-specific workflows
Allscripts Practice Management
8.0
CareCloud Charts
8.0
Multi-office / multi-physician capabilities
Allscripts Practice Management
8.0
CareCloud Charts
9.0

Pros

  • Patient Mangement
  • Appointment management
  • EHR
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  • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
  • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
  • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
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Cons

  • Upgrades
  • Support
  • Timely Responses to support requests.
Stephen Adams profile photo
  • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
  • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
  • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
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Alternatives Considered

Centricity is much more difficult to get support for in my experience.
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Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
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Return on Investment

  • Good EHR compared to alternatives.
  • Good PM compared to alternatives.
  • Compliant.
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  • It has streamlined record keeping and billing, reducing delay of returns.
  • It allows for communication between providers and administrators to reduce time spent scheduling and billing.
  • It is a scalable platform that can be used regardless of the size of the business.
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Pricing Details

Allscripts Practice Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CareCloud Charts

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details