6 Ratings
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Score 8 out of 101
7 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

Allscripts Practice Management

It is a good and reliable software. There have been some issues with reporting and security concerns but overall the software is reliable and good as a short-term and midterm investment. The company, however, doesn't understand that they are a data company and I am concerned if they have a future in the long run. I would be very careful to invest in it if you were planning to use this long term.
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Kareo Practice Management

Kareo works great for small or large practices. It supports multiple providers and/or services locations. Kareo works well regardless of the specialty. The interface is easy to use and navigate, and it's the preferred platform for our billing staff. From front end scheduling to back end billing, every aspect of the software allows the user to quickly and efficiently perform their duties.
Kevin McBride, PTA, CHMSP profile photo

Pros

  • Easy to combine data and reports.
  • Submit claims for reimbursement.
  • Edit and review patient data in patient accounts.
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  • Customer Service! They have always had an answer to any of my questions before exiting a phone call.
  • Clearing house reports are very detailed. They give me the answers to denied claims without having to make a phone call.
  • Reports are easy to read and maneuver through. Everything is easily accessible.
Kristy Gallant profile photo

Cons

  • Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem.
  • The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones.
  • There is no option to load facility and non-facility values for total RVUs.
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  • We have had times where claims have been rejected or simply never made it to clearing house when there is a "glitch". (Hasn't happened recently)
  • Could not use Kareo temporarily (12+ hrs), had to uninstall and reinstall program in order to fix issue.
  • I am not familiar with any other EHR software, cannot compare Kareo to other reports.
Kristy Gallant profile photo

Alternatives Considered

Centricity is much more difficult to get support for in my experience.
Stephen Adams profile photo
It seems to have all the bells and whistles we need for our practice.
Kristy Gallant profile photo

Pricing Details

Allscripts Practice Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Allscripts Practice Management Editions & Modules
Allscripts Practice Management
Additional Pricing Details

Kareo Practice Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Kareo Practice Management Editions & Modules
Kareo Practice Management
Edition
Physician Provider
$2991
Low-Volume Provider
$1491
Non-Physician Provider (Low-Volume)
$74.501
1. per provider
Additional Pricing Details