Allscripts Practice Management vs. PointClickCare Core EHR Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Allscripts Practice Management
Score 8.0 out of 10
N/A
Allscripts Practice Management is a comprehensive revenue cycle management solution for physician practices and large hospital organizations. The vendor’s value proposition is that it boosts operational efficiency and productivity by helping users manage scheduling, collections, claims, and denials. The vendor says their solution addresses the following challenges: Shifting from fee-for-service to value-based care—You must…N/A
PointClickCare Core EHR Platform
Score 7.4 out of 10
N/A
PointClickCare provides their cloud-based technology for the senior care industry, the PointClickCare Core EHR Platform.N/A
Pricing
Allscripts Practice ManagementPointClickCare Core EHR Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Allscripts Practice ManagementPointClickCare Core EHR Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Allscripts Practice ManagementPointClickCare Core EHR Platform
Top Pros
Top Cons
Features
Allscripts Practice ManagementPointClickCare Core EHR Platform
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Allscripts Practice Management
-
Ratings
PointClickCare Core EHR Platform
8.2
2 Ratings
6% above category average
Real-time eligibility verification00 Ratings8.02 Ratings
Claims management00 Ratings10.02 Ratings
Coding00 Ratings8.01 Ratings
Patient billing00 Ratings10.02 Ratings
Financial Reporting00 Ratings5.01 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Allscripts Practice Management
-
Ratings
PointClickCare Core EHR Platform
9.0
1 Ratings
12% above category average
Multi-location support00 Ratings9.01 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Allscripts Practice Management
-
Ratings
PointClickCare Core EHR Platform
4.9
1 Ratings
39% below category average
Charting / document management00 Ratings9.01 Ratings
Templates00 Ratings7.01 Ratings
Mobile/tablet support00 Ratings8.01 Ratings
Fax integration00 Ratings1.01 Ratings
Integration with other EMR and PM systems00 Ratings1.01 Ratings
Workflow automation00 Ratings5.01 Ratings
Customization00 Ratings1.01 Ratings
E-prescribing00 Ratings7.01 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Allscripts Practice Management
-
Ratings
PointClickCare Core EHR Platform
9.5
2 Ratings
12% above category average
HIPAA compliance00 Ratings10.01 Ratings
Role-based permission levels00 Ratings10.02 Ratings
Data backups and redundancy00 Ratings9.01 Ratings
Local mode / networking failsafe00 Ratings9.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Allscripts Practice Management
-
Ratings
PointClickCare Core EHR Platform
8.0
1 Ratings
2% above category average
Task tracking00 Ratings8.01 Ratings
Best Alternatives
Allscripts Practice ManagementPointClickCare Core EHR Platform
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
athenaClinicals
athenaClinicals
Score 8.6 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises
Epic
Epic
Score 8.3 out of 10
Epic
Epic
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Allscripts Practice ManagementPointClickCare Core EHR Platform
Likelihood to Recommend
9.0
(3 ratings)
10.0
(2 ratings)
Usability
10.0
(1 ratings)
9.0
(1 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.0
(1 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Allscripts Practice ManagementPointClickCare Core EHR Platform
Likelihood to Recommend
Allscripts
Although the EHR software industry is still developing, Allscripts has proven to be better than most.
Read full review
PointClickCare
PointClickCare is more suited for long-term care; less suited for independent or assisted living but they are making great strides. Reporting and dashboards could be more robust but by far this is better than any of the other products out there currently for long-term care. Financial Setup is cumbersome and could be more fluent or intuitive with better programming. UI is changing to a more modern look which is great. Training options could be better as not everyone does well with eLearning
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Pros
Allscripts
  • Ease of monitoring reports from all providers for each provider
  • Ease of copying last report into current on
  • Ease of deleting report when starting the wrong type of report
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PointClickCare
  • PCC's census tracking is exceptional, allowing for Medicare's 100 days to be managed on the MDS and billing part.
  • Cash applications are simple to use. Any errors in payments can be investigated immediately to confirm whether the discrepancy is due to inaccurate write-offs, billing, and even census.
  • The month-end closing process is clean and efficient, allowing the billers to ensure all matters for the previous month have been satisfactorily addressed.
Read full review
Cons
Allscripts
  • Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem.
  • The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones.
  • There is no option to load facility and non-facility values for total RVUs.
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PointClickCare
  • More Financial and Clinical Reporting - additionally ability to save report setting and to export to excel
  • More Dashboard capabilities
  • Enterprise Level Dashboard
  • Better Enterprise Level Reporting related to Business Intellegence
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Usability
Allscripts
Moving away from paper reports is a little hard at first like ripping off a bandaid, but once you're fully integrated, it's just so much easier to see all your work over time and access reports, schedules, and all pertinent employment information for each patient. Not having to deal with paper files just changes the office completely.
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PointClickCare
Overall great product. Reporting could be much better and they are working on that.
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Reliability and Availability
Allscripts
No answers on this topic
PointClickCare
I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
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Support Rating
Allscripts
I'm actually not sure if we call Allscripts support or our own support team with superusers. There never seems to be a problem that can't be fixed right away. The biggest problem you can have is when you start a report when the patient hasn't been checked in. I know how to fix it myself now, but it takes a few minutes with support when you need them to back it out.
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PointClickCare
If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
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Implementation Rating
Allscripts
No answers on this topic
PointClickCare
Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
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Alternatives Considered
Allscripts
Centricity is much more difficult to get support for in my experience.
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PointClickCare
Each software that we had previously was best in KLAS at one time or another. However, they were individual software solutions instead of one solution for all of our business objectives. PCC has made it easier for our financial and clinical staff to have one tool that spans the employee lifecycle and that interacts with the different departments. Our facilities now have a real EMR instead of a parsed out product half on paper and half in the computer.
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Return on Investment
Allscripts
  • I am only a user but it's easy to assume that this program is very expensive.
  • Access to reports across all providers is game-changing.
  • Helping the patient navigate care by seeing not just reports but scheduled visits is also a major plus.
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PointClickCare
  • Cannot answer that.
Read full review
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