What users are saying about

Allscripts Practice Management

5 Ratings
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Score 7.9 out of 101

PointClickCare

4 Ratings
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Score 9.4 out of 101

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Likelihood to Recommend

Allscripts Practice Management

Although the EHR software industry is still developing, Allscripts has proven to be better than most.
Stephen Adams profile photo

PointClickCare

PointClickCare is more suited for long-term care; less suited for independent or assisted living but they are making great strides. Reporting and dashboards could be more robust but by far this is better than any of the other products out there currently for long-term care. Financial Setup is cumbersome and could be more fluent or intuitive with better programming. UI is changing to a more modern look which is great. Training options could be better as not everyone does well with eLearning
Tina Hernandez profile photo

Feature Rating Comparison

Billing and Claims Management

Allscripts Practice Management
5.0
PointClickCare
7.8
Real-time eligibility verification
Allscripts Practice Management
5.0
PointClickCare
10.0
Claims management
Allscripts Practice Management
5.0
PointClickCare
8.0
Coding
Allscripts Practice Management
5.0
PointClickCare
8.0
Patient billing
Allscripts Practice Management
5.0
PointClickCare
8.0
Financial Reporting
Allscripts Practice Management
5.0
PointClickCare
5.0

Patient Scheduling

Allscripts Practice Management
7.8
PointClickCare
9.0
Rule-based scheduling
Allscripts Practice Management
7.0
PointClickCare
Automated appointment reminders
Allscripts Practice Management
8.0
PointClickCare
Automated patient check-in
Allscripts Practice Management
8.0
PointClickCare
Multi-location support
Allscripts Practice Management
8.0
PointClickCare
9.0
Calendar interface
Allscripts Practice Management
8.0
PointClickCare

Electronic Medical Records

Allscripts Practice Management
4.2
PointClickCare
4.9
Patient portal
Allscripts Practice Management
5.0
PointClickCare
Fax integration
Allscripts Practice Management
7.0
PointClickCare
1.0
Workflow automation
Allscripts Practice Management
2.0
PointClickCare
5.0
Customization
Allscripts Practice Management
2.0
PointClickCare
1.0
E-prescribing
Allscripts Practice Management
5.0
PointClickCare
7.0
Charting / document management
Allscripts Practice Management
PointClickCare
9.0
Templates
Allscripts Practice Management
PointClickCare
7.0
Mobile/tablet support
Allscripts Practice Management
PointClickCare
8.0
Integration with other EMR and PM systems
Allscripts Practice Management
PointClickCare
1.0

Medical Security and Privacy

Allscripts Practice Management
8.7
PointClickCare
9.3
HIPPA compliance
Allscripts Practice Management
9.0
PointClickCare
10.0
Role-based permission levels
Allscripts Practice Management
8.0
PointClickCare
9.0
Data backups and redundancy
Allscripts Practice Management
9.0
PointClickCare
9.0
Local mode / networking failsafe
Allscripts Practice Management
PointClickCare
9.0

Workflow and Scale

Allscripts Practice Management
8.0
PointClickCare
8.0
Task tracking
Allscripts Practice Management
8.0
PointClickCare
8.0
Specialty-specific workflows
Allscripts Practice Management
8.0
PointClickCare
Multi-office / multi-physician capabilities
Allscripts Practice Management
8.0
PointClickCare

Pros

  • Patient Mangement
  • Appointment management
  • EHR
Stephen Adams profile photo
  • Ease of documentation for Activities of Daily Living (ADL)
  • In system Insurance Eligibility
  • In system IRM (CRM)
  • Full clinical chart that speaks to the financial application
Tina Hernandez profile photo

Cons

  • Upgrades
  • Support
  • Timely Responses to support requests.
Stephen Adams profile photo
  • More Financial and Clinical Reporting - additionally ability to save report setting and to export to excel
  • More Dashboard capabilities
  • Enterprise Level Dashboard
  • Better Enterprise Level Reporting related to Business Intellegence
Tina Hernandez profile photo

Usability

No score
No answers yet
No answers on this topic
PointClickCare9.0
Based on 1 answer
Overall great product. Reporting could be much better and they are working on that.
Tina Hernandez profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
PointClickCare10.0
Based on 1 answer
I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
Tina Hernandez profile photo

Implementation

No score
No answers yet
No answers on this topic
PointClickCare8.0
Based on 1 answer
Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
Tina Hernandez profile photo

Alternatives Considered

Centricity is much more difficult to get support for in my experience.
Stephen Adams profile photo
Each software that we had previously was best in KLAS at one time or another. However, they were individual software solutions instead of one solution for all of our business objectives. PCC has made it easier for our financial and clinical staff to have one tool that spans the employee lifecycle and that interacts with the different departments. Our facilities now have a real EMR instead of a parsed out product half on paper and half in the computer.
Tina Hernandez profile photo

Return on Investment

  • Good EHR compared to alternatives.
  • Good PM compared to alternatives.
  • Compliant.
Stephen Adams profile photo
  • Better collection process and visibility increase percentage of successful collections.
  • First year ROI is a wash we are looking forward to seeing better ROI in year 2 and as we bring on more modules.
  • Staff is overjoyed that they have one system of record vs 4.
Tina Hernandez profile photo

Pricing Details

Allscripts Practice Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PointClickCare

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details