SimplePractice vs. Veradigm Practice Management

I think it's a good choice for solo providers who bill insurance. If you have employees or are self-pay, go elsewhere, in my opinion

Incentivized

Although the EHR software industry is still developing, Allscripts has proven to be better than most.

Incentivized

• Intake paperwork formatting
• Calendar interface and ease of use
• Automated features such as appointment reminders

Incentivized

• Ease of monitoring reports from all providers for each provider
• Ease of copying last report into current on
• Ease of deleting report when starting the wrong type of report

Incentivized

• Would like more usability on the app.

Incentivized

• Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem.
• The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones.
• There is no option to load facility and non-facility values for total RVUs.

Incentivized

Moving away from paper reports is a little hard at first like ripping off a bandaid, but once you're fully integrated, it's just so much easier to see all your work over time and access reports, schedules, and all pertinent employment information for each patient. Not having to deal with paper files just changes the office completely.

Incentivized

I have not had to contact support which is nice. If I have a question, I am typically able to find the answer within the help section.

Incentivized

I'm actually not sure if we call Allscripts support or our own support team with superusers. There never seems to be a problem that can't be fixed right away. The biggest problem you can have is when you start a report when the patient hasn't been checked in. I know how to fix it myself now, but it takes a few minutes with support when you need them to back it out.

Incentivized

Also Kalix, Practice Better, Practice Q (formerly Intake Q), Healthie, Jane, etc. I'm hoping to switch to Practice Q soon.

Incentivized

Centricity is much more difficult to get support for in my experience.

Incentivized

• The electronic paperwork has established me as a professional in the modern age
• It has allowed me to streamline parts of my group practice
• It has helped me stay organized and keep up with things to be done

Incentivized

• I am only a user but it's easy to assume that this program is very expensive.
• Access to reports across all providers is game-changing.
• Helping the patient navigate care by seeing not just reports but scheduled visits is also a major plus.

Incentivized