Allscripts Professional EHR vs Aprima

Likelihood to Recommend

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.

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Zubair Ahmed

Resident Physician

Ross University School of MedicineMedical Practice, 201-500 employees

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Aprima is particularly well suited for the primary care provider, however, Aprima has developed excellent content for most specialty care offices as well. Specifically, OB/GYN, Orthopedics and Internal Medicine and its sub-specialties such as Gastroenterology and Cardiology can be easily managed with Aprima.Perhaps Aprima's greatest strength is its organization's commitment to content development. Look for greater and greater things from Aprima!

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Verified User

Director in Information Technology

Information Technology and Services Company, 11-50 employees

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Feature Rating Comparison

Allscripts Professional EHR

5.8

Aprima

8.0

Real-time eligibility verification

4.0

7.3

Claims management

8.0

9.1

Coding

7.2

9.1

Patient billing

5.0

8.2

Financial Reporting

5.0

6.4

Allscripts Professional EHR

7.4

Aprima

6.4

Rule-based scheduling

7.0

6.4

Automated appointment reminders

8.0

8.2

Automated patient check-in

8.0

5.5

Multi-location support

8.2

5.5

Calendar interface

6.0

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Allscripts Professional EHR

7.7

Aprima

8.4

Charting / document management

8.1

7.3

Templates

8.0

8.2

Patient portal

6.1

9.1

Mobile/tablet support

7.6

9.1

Fax integration

7.8

9.1

Integration with other EMR and PM systems

8.0

8.2

Workflow automation

7.9

8.2

Speech recognition

7.0

7.3

Customization

7.2

8.2

E-prescribing

8.8

9.1

Allscripts Professional EHR

8.9

Aprima

8.0

HIPPA compliance

9.5

9.1

Role-based permission levels

9.6

8.2

Data backups and redundancy

8.2

7.3

Local mode / networking failsafe

8.3

7.3

Allscripts Professional EHR

8.7

Aprima

7.9

Task tracking

7.5

9.1

Specialty-specific workflows

9.0

9.1

Multi-office / multi-physician capabilities

9.5

5.5

Pros

Intuitive with documenting office visits
Easy to navigate around the screens when researching patient information
Able to customize lots of things throughout the program to work with requested workflows

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Debbie Haro

Clinical Director/Director of EHR Operations

Pain Management Consultants, P.A.Hospital & Health Care, 11-50 employees

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Ease of use. End users adapt quickly to the format and functionality of Aprima.
Immunization documentation. This often-time cumbersome process is streamlined in Aprima, utilizing defaults to reduce the time needed to fully document immunizations.
Efficient billing tools. Aprima is a powerful billing engine that provides scrubbing tools to ensure clean claims.
As a vendor, Aprima listens. They respond quickly to the voice of their clients, providing upgrades that truly enhance the usability of their product. This is the primary reason they have seen such phenomenal growth.
Upgrades are free. This is highly unusual among healthcare software vendors!

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Verified User

Director in Information Technology

Information Technology and Services Company, 11-50 employees

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Cons

Documenting lab or imaging results are clunky. Without an interface, we scan in labs and imaging. There is a small, unobvious place to make a note in response to the results but then another patient message needs to be sent to the nursing staff explaining these results again with instructions on what to tell the patient.
You cannot build a chart the day before or print out any paperwork (i.e. consents for procedures) until the day of the appointment or it gets dated for the date you opened the chart, not the actual date of encounter
While there are so many things you can customize, it gets burdensome at times. You really need to have a superuser on staff to remember how everything gets customized. The customization is not intuitive.

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Debbie Haro

Clinical Director/Director of EHR Operations

Pain Management Consultants, P.A.Hospital & Health Care, 11-50 employees

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The scheduling component could be improved to be more efficient in managing double booked and overlaying appointments.

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Verified User

Director in Information Technology

Information Technology and Services Company, 11-50 employees

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Alternatives Considered

We selected Allscripts primarily for its exceptional reviews and affordability in the EHR marketplace. While Allscripts may not be the best EHR overall, it definitely meets the demands of the seting I practice in. Allscripts is an innovative software and we are pleased to have chosen this EHR for our group

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Zubair Ahmed

Resident Physician

Ross University School of MedicineMedical Practice, 201-500 employees

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Aprima is competitively priced and possesses full functionality. Clients select Aprima because of pricing, ease of use and customization, and because it is a truly integrated product.

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Verified User

Director in Information Technology

Information Technology and Services Company, 11-50 employees

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Likelihood to Recommend