What users are saying about
13 Ratings
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Score 8 out of 100
14 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Zubair Ahmed | TrustRadius Reviewer

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
athenaClinicals
8.3
Real-time eligibility verification
Allscripts Professional EHR
4.0
athenaClinicals
9.4
Claims management
Allscripts Professional EHR
8.0
athenaClinicals
8.2
Coding
Allscripts Professional EHR
7.2
athenaClinicals
9.0
Patient billing
Allscripts Professional EHR
5.0
athenaClinicals
8.2
Financial Reporting
Allscripts Professional EHR
5.0
athenaClinicals
6.6

Patient Scheduling

Allscripts Professional EHR
7.5
athenaClinicals
8.0
Rule-based scheduling
Allscripts Professional EHR
7.0
athenaClinicals
7.4
Automated appointment reminders
Allscripts Professional EHR
8.0
athenaClinicals
8.2
Automated patient check-in
Allscripts Professional EHR
8.0
athenaClinicals
8.2
Multi-location support
Allscripts Professional EHR
8.3
athenaClinicals
8.2
Calendar interface
Allscripts Professional EHR
6.0
athenaClinicals
8.2

Electronic Medical Records

Allscripts Professional EHR
7.7
athenaClinicals
8.6
Charting / document management
Allscripts Professional EHR
8.1
athenaClinicals
8.7
Templates
Allscripts Professional EHR
8.0
athenaClinicals
8.7
Patient portal
Allscripts Professional EHR
6.2
athenaClinicals
10.0
Mobile/tablet support
Allscripts Professional EHR
7.7
athenaClinicals
8.0
Fax integration
Allscripts Professional EHR
7.8
athenaClinicals
9.8
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
athenaClinicals
7.2
Workflow automation
Allscripts Professional EHR
8.0
athenaClinicals
8.4
Speech recognition
Allscripts Professional EHR
7.0
athenaClinicals
9.0
Customization
Allscripts Professional EHR
7.2
athenaClinicals
6.8
E-prescribing
Allscripts Professional EHR
8.8
athenaClinicals
9.8

Medical Security and Privacy

Allscripts Professional EHR
8.9
athenaClinicals
8.3
HIPAA compliance
Allscripts Professional EHR
9.6
athenaClinicals
8.2
Role-based permission levels
Allscripts Professional EHR
9.6
athenaClinicals
9.8
Data backups and redundancy
Allscripts Professional EHR
8.2
athenaClinicals
8.2
Local mode / networking failsafe
Allscripts Professional EHR
8.2
athenaClinicals
7.0

Workflow and Scale

Allscripts Professional EHR
8.7
athenaClinicals
8.7
Task tracking
Allscripts Professional EHR
7.5
athenaClinicals
8.2
Specialty-specific workflows
Allscripts Professional EHR
9.0
athenaClinicals
8.2
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.5
athenaClinicals
9.8

Pros

Allscripts Professional EHR

  • Intuitive with documenting office visits
  • Easy to navigate around the screens when researching patient information
  • Able to customize lots of things throughout the program to work with requested workflows
Debbie Haro | TrustRadius Reviewer

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Anonymous | TrustRadius Reviewer

Cons

Allscripts Professional EHR

  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Nicole Graves RN, CWCN | TrustRadius Reviewer

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Anonymous | TrustRadius Reviewer

Usability

Allscripts Professional EHR

No score
No answers yet
No answers on this topic

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Anonymous | TrustRadius Reviewer

Support Rating

Allscripts Professional EHR

No score
No answers yet
No answers on this topic

athenaClinicals

athenaClinicals 9.0
Based on 1 answer
They are always there. Friendly and organized.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Allscripts Professional EHR

It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
Joanie McConnell | TrustRadius Reviewer

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman | TrustRadius Reviewer

Screenshots

athenaClinicals

Pricing Details

Allscripts Professional EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Allscripts Professional EHR
7.4
athenaClinicals
6.4

Usability

Allscripts Professional EHR
athenaClinicals
8.2

Support Rating

Allscripts Professional EHR
athenaClinicals
9.0

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