What users are saying about
13 Ratings
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Score 7.6 out of 101
2 Ratings
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Score 9 out of 101

Likelihood to Recommend

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Zubair Ahmed profile photo

athenaCollector

athenaCollector would be well suited for smaller practices. It is well suited for larger practices, however some turn around time/system maintenance becomes more challenging. The product is well suited for a fast paced work environment. Ease of use of the system makes it easy to navigate and not get lost.
No photo available

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
athenaCollector
Real-time eligibility verification
Allscripts Professional EHR
4.0
athenaCollector
Claims management
Allscripts Professional EHR
8.0
athenaCollector
Coding
Allscripts Professional EHR
7.2
athenaCollector
Patient billing
Allscripts Professional EHR
5.0
athenaCollector
Financial Reporting
Allscripts Professional EHR
5.0
athenaCollector

Patient Scheduling

Allscripts Professional EHR
7.4
athenaCollector
Rule-based scheduling
Allscripts Professional EHR
7.0
athenaCollector
Automated appointment reminders
Allscripts Professional EHR
8.0
athenaCollector
Automated patient check-in
Allscripts Professional EHR
8.0
athenaCollector
Multi-location support
Allscripts Professional EHR
8.2
athenaCollector
Calendar interface
Allscripts Professional EHR
6.0
athenaCollector

Electronic Medical Records

Allscripts Professional EHR
7.6
athenaCollector
Charting / document management
Allscripts Professional EHR
8.1
athenaCollector
Templates
Allscripts Professional EHR
8.0
athenaCollector
Patient portal
Allscripts Professional EHR
6.1
athenaCollector
Mobile/tablet support
Allscripts Professional EHR
7.5
athenaCollector
Fax integration
Allscripts Professional EHR
7.8
athenaCollector
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
athenaCollector
Workflow automation
Allscripts Professional EHR
7.9
athenaCollector
Speech recognition
Allscripts Professional EHR
7.0
athenaCollector
Customization
Allscripts Professional EHR
7.2
athenaCollector
E-prescribing
Allscripts Professional EHR
8.8
athenaCollector

Medical Security and Privacy

Allscripts Professional EHR
8.9
athenaCollector
HIPPA compliance
Allscripts Professional EHR
9.5
athenaCollector
Role-based permission levels
Allscripts Professional EHR
9.6
athenaCollector
Data backups and redundancy
Allscripts Professional EHR
8.2
athenaCollector
Local mode / networking failsafe
Allscripts Professional EHR
8.3
athenaCollector

Workflow and Scale

Allscripts Professional EHR
8.6
athenaCollector
Task tracking
Allscripts Professional EHR
7.5
athenaCollector
Specialty-specific workflows
Allscripts Professional EHR
9.0
athenaCollector
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.5
athenaCollector

Pros

Allscripts Professional EHR

  • Imaging and laboratory results were found in Allscripts Professional EHR.
  • Allscripts Professional EHR also provided emergency room history and physicals created by the emergency room physician.
  • Allscripts Professional EHR also provided a conduit to discuss review results with hospital nurse case managers.
Nicole Graves RN, CWCN profile photo

athenaCollector

  • Ease of scheduling appointments, checking patients in, and entering charges.
  • The system is very user friendly and navigation throughout the system is not complicated.
  • Reporting tools are setup in a format that the average user can use.
No photo available

Cons

Allscripts Professional EHR

  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Nicole Graves RN, CWCN profile photo

athenaCollector

  • Reporting for payer contract variances is weak for an organization as large as ours.
  • Custom report development can get pricey and take some time to develop.
  • A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.
No photo available

Alternatives Considered

Allscripts Professional EHR

It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
Joanie McConnell profile photo

athenaCollector

The ease of use is far superior than any other similar billing systems product I have used. Navigation throughout the system is very self explanatory. Training time on this system is 1-3 days depending on users role (prior to additional on the job training within the system specific to the users role). Other systems have had software training for a week or more.
No photo available

Screenshots

athenaCollector

Pricing Details

Allscripts Professional EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

athenaCollector

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison