Allscripts Professional EHR vs CareLogic

• Intuitive with documenting office visits
• Easy to navigate around the screens when researching patient information
• Able to customize lots of things throughout the program to work with requested workflows

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• CareLogic is very intuitive and easy to navigate.
• CareLogic is designed for behavioral health users, so unnecessary paperwork and data is eliminated.
• CareLogic is web-based, so it can be accessed from anywhere.
• CareLogic is customizable for each organization's unique needs.

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• Documenting lab or imaging results are clunky. Without an interface, we scan in labs and imaging. There is a small, unobvious place to make a note in response to the results but then another patient message needs to be sent to the nursing staff explaining these results again with instructions on what to tell the patient.
• You cannot build a chart the day before or print out any paperwork (i.e. consents for procedures) until the day of the appointment or it gets dated for the date you opened the chart, not the actual date of encounter
• While there are so many things you can customize, it gets burdensome at times. You really need to have a superuser on staff to remember how everything gets customized. The customization is not intuitive.

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• It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
• Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
• While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.

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