What users are saying about

Allscripts Professional EHR

12 Ratings
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Score 6.6 out of 101

CareLogic

4 Ratings
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Score 4.5 out of 101

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Likelihood to Recommend

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Zubair Ahmed profile photo

CareLogic

CareLogic is well suited for large organizations who have the financial means to employ their own IT and reporting staff. It is very capable of handling a number of different programs within an agency and is usually very quick, especially when considering the amount of data their servers hold. Smaller organizations and independent practitioners may find it to be too cost-prohibitive
Stephanie Barnhart profile photo

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
CareLogic
5.0
Real-time eligibility verification
Allscripts Professional EHR
4.0
CareLogic
Claims management
Allscripts Professional EHR
8.0
CareLogic
Coding
Allscripts Professional EHR
7.1
CareLogic
Patient billing
Allscripts Professional EHR
5.0
CareLogic
Financial Reporting
Allscripts Professional EHR
5.0
CareLogic
5.0

Patient Scheduling

Allscripts Professional EHR
7.4
CareLogic
9.0
Rule-based scheduling
Allscripts Professional EHR
7.0
CareLogic
8.0
Automated appointment reminders
Allscripts Professional EHR
8.0
CareLogic
Automated patient check-in
Allscripts Professional EHR
8.0
CareLogic
Multi-location support
Allscripts Professional EHR
7.9
CareLogic
10.0
Calendar interface
Allscripts Professional EHR
6.0
CareLogic

Electronic Medical Records

Allscripts Professional EHR
7.4
CareLogic
5.5
Charting / document management
Allscripts Professional EHR
7.7
CareLogic
5.2
Templates
Allscripts Professional EHR
7.7
CareLogic
4.2
Patient portal
Allscripts Professional EHR
5.5
CareLogic
Mobile/tablet support
Allscripts Professional EHR
6.8
CareLogic
Fax integration
Allscripts Professional EHR
7.5
CareLogic
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
CareLogic
Workflow automation
Allscripts Professional EHR
7.7
CareLogic
7.0
Speech recognition
Allscripts Professional EHR
7.0
CareLogic
Customization
Allscripts Professional EHR
7.2
CareLogic
8.0
E-prescribing
Allscripts Professional EHR
8.8
CareLogic
3.0

Medical Security and Privacy

Allscripts Professional EHR
8.9
CareLogic
4.9
HIPPA compliance
Allscripts Professional EHR
9.3
CareLogic
5.2
Role-based permission levels
Allscripts Professional EHR
9.6
CareLogic
5.2
Data backups and redundancy
Allscripts Professional EHR
8.2
CareLogic
5.2
Local mode / networking failsafe
Allscripts Professional EHR
8.4
CareLogic
4.0

Workflow and Scale

Allscripts Professional EHR
8.5
CareLogic
1.8
Task tracking
Allscripts Professional EHR
7.3
CareLogic
1.0
Specialty-specific workflows
Allscripts Professional EHR
9.0
CareLogic
1.0
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.3
CareLogic
3.3

Pros

  • Organized documentation templates specifically for new and established patient visits.
  • Amazing customer service with real-time solutions and impressive follow-up time intervals along with friendly and knowledgeable support technicians.
  • Exceptional billing module with exceeds the current industry standard.
Zubair Ahmed profile photo
  • CareLogic is very intuitive and easy to navigate.
  • CareLogic is designed for behavioral health users, so unnecessary paperwork and data is eliminated.
  • CareLogic is web-based, so it can be accessed from anywhere.
  • CareLogic is customizable for each organization's unique needs.
Stephanie Barnhart profile photo

Cons

  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Nicole Graves RN, CWCN profile photo
  • It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
  • Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
  • While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.
Stephanie Barnhart profile photo

Alternatives Considered

We selected Allscripts primarily for its exceptional reviews and affordability in the EHR marketplace. While Allscripts may not be the best EHR overall, it definitely meets the demands of the seting I practice in. Allscripts is an innovative software and we are pleased to have chosen this EHR for our group
Zubair Ahmed profile photo
CareLogic is extremely user friendly and intuitive. It also has a very nice Windows-based user interface which is pleasant to look at and easy to read.
Stephanie Barnhart profile photo

Return on Investment

  • Positive - Limited the amount of physical paperwork and redundancy of office paperwork.
  • Negative - Decrease return on investment in initial 12 months.
  • Positive - Offered new innovative solutions to long-standing issues.
Zubair Ahmed profile photo
  • CareLogic's canned reports have allowed us to see the global picture of our organization.
  • CareLogic's billing features save us time by allowing us to send batches of billing all at once rather than requiring us to manually enter each item.
  • CareLogic's Utilization Management system enables us to catch billing errors before they are sent out, allowing us not only to avoid inadvertent errors leading to fraud charges, as well as allowing us to recoup more billing opportunities that might otherwise be missed.
Stephanie Barnhart profile photo

Screenshots

CareLogic

Pricing Details

Allscripts Professional EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CareLogic

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details