What users are saying about

Allscripts Professional EHR

12 Ratings
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Score 6.6 out of 101

ClearCare

6 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

Allscripts Professional EHR

Charting, orders, and pharmaceutical orders are well suited. Not sure where it would not be effective.
Joanie McConnell profile photo

ClearCare

ClearCare is a great system for managing payroll, invoicing and client/employees management. Not sure it would work for extremely large businesses but it works well for ours. It is great being a cloud-based system so I can access it from anywhere.
Jonathan Thommarson profile photo

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
ClearCare
9.8
Real-time eligibility verification
Allscripts Professional EHR
4.0
ClearCare
10.0
Claims management
Allscripts Professional EHR
8.0
ClearCare
9.0
Coding
Allscripts Professional EHR
7.1
ClearCare
10.0
Patient billing
Allscripts Professional EHR
5.0
ClearCare
10.0
Financial Reporting
Allscripts Professional EHR
5.0
ClearCare
10.0

Patient Scheduling

Allscripts Professional EHR
7.4
ClearCare
8.8
Rule-based scheduling
Allscripts Professional EHR
7.0
ClearCare
9.0
Automated appointment reminders
Allscripts Professional EHR
8.0
ClearCare
10.0
Automated patient check-in
Allscripts Professional EHR
8.0
ClearCare
9.0
Multi-location support
Allscripts Professional EHR
7.9
ClearCare
9.0
Calendar interface
Allscripts Professional EHR
6.0
ClearCare
7.0

Electronic Medical Records

Allscripts Professional EHR
7.4
ClearCare
9.0
Charting / document management
Allscripts Professional EHR
7.7
ClearCare
10.0
Templates
Allscripts Professional EHR
7.7
ClearCare
9.0
Patient portal
Allscripts Professional EHR
5.5
ClearCare
10.0
Mobile/tablet support
Allscripts Professional EHR
6.7
ClearCare
6.0
Fax integration
Allscripts Professional EHR
7.5
ClearCare
9.0
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
ClearCare
9.0
Workflow automation
Allscripts Professional EHR
7.7
ClearCare
10.0
Speech recognition
Allscripts Professional EHR
7.0
ClearCare
9.0
Customization
Allscripts Professional EHR
7.2
ClearCare
9.0
E-prescribing
Allscripts Professional EHR
8.8
ClearCare
9.0

Medical Security and Privacy

Allscripts Professional EHR
8.9
ClearCare
8.0
HIPPA compliance
Allscripts Professional EHR
9.3
ClearCare
8.0
Role-based permission levels
Allscripts Professional EHR
9.6
ClearCare
6.0
Data backups and redundancy
Allscripts Professional EHR
8.2
ClearCare
9.0
Local mode / networking failsafe
Allscripts Professional EHR
8.4
ClearCare
9.0

Workflow and Scale

Allscripts Professional EHR
8.5
ClearCare
9.0
Task tracking
Allscripts Professional EHR
7.3
ClearCare
9.0
Specialty-specific workflows
Allscripts Professional EHR
9.0
ClearCare
9.0
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.3
ClearCare
9.0

Pros

  • Organized documentation templates specifically for new and established patient visits.
  • Amazing customer service with real-time solutions and impressive follow-up time intervals along with friendly and knowledgeable support technicians.
  • Exceptional billing module with exceeds the current industry standard.
Zubair Ahmed profile photo
  • Integration for invoicing into QuickBooks makes balancing accounts easier.
  • The ability to mass message all of my CAREGivers is a great resource.
  • The ability to integrate into our payroll service helps tremendously.
Jonathan Thommarson profile photo

Cons

  • Difficult to obtain lab reports or imaging reports in chronic patients.
  • Redundancy in ordering prescription medications leading to errors
  • Incomplete data downloads of labs, reports, old notes, procedures which compromises care.
Zubair Ahmed profile photo
  • If a referral source (person) moves from one organization to another, if you move them in clearcare to a new company, all past revenue moves with them to their new company. This is a simple solution and is crippling for revenue tracking. As everyone knows, referral source (persons) move all the time to different hospitals, alfs, etc., and even work at more than one at a time. You have no options to inactivate a referral source (person) and then add a new one.
  • You can not track revenue by marketer it is all linked back to the referring org/person, which can only have one owner. So [if] sales rep A gets a referral from sales rep B's source, only sales rep b gets the revenue credit.
  • Reporting for marketing is terrible - this is no CRM, it is a glorified scheduling program. You can't use reporting elements from different parts (for example, a field for Clients can't be reported with certain items related to the referral source...list goes on and on).
  • Search capabilities have major bugs, which leads to multiple duplications of clients, caregivers, applicants, referral sources, etc., and causes a nightmare for larger agencies.
  • Onboarding - Andria is awesome. Support is so-so, I give it a 2 out of 5, most are quite lacking in knowledge and know nothing about home care industry processes, databases, and offering solutions to the software downfalls. The support has obviously had little training and does not go through onboarding to understand the issues that new users will have, and which would give them a more robust view of clearcare. Most of the time we just have to hang up because the support is so frustrating, and the emails...They just don't comprehend.
Mary Melot profile photo

Usability

No score
No answers yet
No answers on this topic
ClearCare9.0
Based on 1 answer
I have used ClearCare for about a year now and have only experienced positive outcomes with the system. It has everything you need from simple note reminders to detailed medial information regarding your client. If anyone in the health field takes the time to view this software, they would be hooked.
Tiffany Amico profile photo

Alternatives Considered

It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
Joanie McConnell profile photo
We had a locally hosted system. It was not user-friendly. It was not cloud-based. ClearCare makes it easy to see a schedule, contact a client, message a CAREGiver, or do a host of other things from wherever I am connected.
Jonathan Thommarson profile photo

Return on Investment

  • Positive - Limited the amount of physical paperwork and redundancy of office paperwork.
  • Negative - Decrease return on investment in initial 12 months.
  • Positive - Offered new innovative solutions to long-standing issues.
Zubair Ahmed profile photo
  • ClearCare has simplified our workflows. Having everything in one spot makes it so much easier.
  • It is much easier to get a new client rolling with ClearCare. Tasks do not get overlooked as often and we are more efficient.
Jonathan Thommarson profile photo

Screenshots

ClearCare

Pricing Details

Allscripts Professional EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ClearCare

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details