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13 Ratings
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Score 7.1 out of 101
33 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

Allscripts Professional EHR

Allscripts' multitude of choices cover a vast amount of options in order to customize to a general family practice or even a specialty practice. However, there are some specialties, such as opthamology, for which Allscripts has not created templates.
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eClinicalWorks

Would you want an EHR solution to package all modules under one product to meet Meaningful Use? Or would you rather purchase separately to meet other business objectives?
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Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
eClinicalWorks
7.8
Real-time eligibility verification
Allscripts Professional EHR
4.0
eClinicalWorks
7.3
Claims management
Allscripts Professional EHR
8.0
eClinicalWorks
7.8
Coding
Allscripts Professional EHR
7.2
eClinicalWorks
7.9
Patient billing
Allscripts Professional EHR
5.0
eClinicalWorks
7.6
Financial Reporting
Allscripts Professional EHR
5.0
eClinicalWorks
8.5

Patient Scheduling

Allscripts Professional EHR
7.4
eClinicalWorks
8.6
Rule-based scheduling
Allscripts Professional EHR
7.0
eClinicalWorks
8.5
Automated appointment reminders
Allscripts Professional EHR
8.0
eClinicalWorks
8.8
Automated patient check-in
Allscripts Professional EHR
8.0
eClinicalWorks
7.9
Multi-location support
Allscripts Professional EHR
8.1
eClinicalWorks
8.8
Calendar interface
Allscripts Professional EHR
6.0
eClinicalWorks
8.9

Electronic Medical Records

Allscripts Professional EHR
7.5
eClinicalWorks
8.6
Charting / document management
Allscripts Professional EHR
7.9
eClinicalWorks
8.4
Templates
Allscripts Professional EHR
7.8
eClinicalWorks
8.8
Patient portal
Allscripts Professional EHR
5.7
eClinicalWorks
8.9
Mobile/tablet support
Allscripts Professional EHR
7.1
eClinicalWorks
8.0
Fax integration
Allscripts Professional EHR
7.6
eClinicalWorks
9.0
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
eClinicalWorks
8.7
Workflow automation
Allscripts Professional EHR
7.8
eClinicalWorks
8.7
Speech recognition
Allscripts Professional EHR
7.0
eClinicalWorks
8.2
Customization
Allscripts Professional EHR
7.2
eClinicalWorks
8.3
E-prescribing
Allscripts Professional EHR
8.8
eClinicalWorks
9.0

Medical Security and Privacy

Allscripts Professional EHR
8.9
eClinicalWorks
8.9
HIPPA compliance
Allscripts Professional EHR
9.4
eClinicalWorks
9.1
Role-based permission levels
Allscripts Professional EHR
9.6
eClinicalWorks
9.0
Data backups and redundancy
Allscripts Professional EHR
8.2
eClinicalWorks
8.6
Local mode / networking failsafe
Allscripts Professional EHR
8.3
eClinicalWorks
9.0

Workflow and Scale

Allscripts Professional EHR
8.6
eClinicalWorks
8.8
Task tracking
Allscripts Professional EHR
7.4
eClinicalWorks
8.3
Specialty-specific workflows
Allscripts Professional EHR
9.0
eClinicalWorks
8.7
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.4
eClinicalWorks
9.4

Pros

  • Imaging and laboratory results were found in Allscripts Professional EHR.
  • Allscripts Professional EHR also provided emergency room history and physicals created by the emergency room physician.
  • Allscripts Professional EHR also provided a conduit to discuss review results with hospital nurse case managers.
Nicole Graves RN, CWCN profile photo
  • secure sign on for staff for medical records
  • comprehensive medical record keeping
  • very easy to read medical records and find fast and easy what the client is looking for
Kelly Ferriter profile photo

Cons

  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Nicole Graves RN, CWCN profile photo
  • Sometimes we have slowness with the software that we have brought to the attention of the program engineers
  • We would like a section to place notes in the folders of the patients in regards to payment information/ call in information in regards to payments
Kelly Ferriter profile photo

Usability

No score
No answers yet
No answers on this topic
eClinicalWorks7.0
Based on 1 answer
I think it can be intimidating at first but once you begin navigating and learning the modules, it becomes less difficult to perform charting and operational processes.
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Support

No score
No answers yet
No answers on this topic
eClinicalWorks9.0
Based on 1 answer
I have never had a problem getting MY problems resolved.
Sue Tree profile photo

Implementation

No score
No answers yet
No answers on this topic
eClinicalWorks4.0
Based on 1 answer
It's very important to limit your schedule during the weeks after go live but it is equally important to have a resource that is the lead at the practice that ensures that milestones are met leading up to the go-live date. Someone must be the point person at the practice otherwise milestones will be missed and the implementation will run into problems.
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Alternatives Considered

We selected Allscripts primarily for its exceptional reviews and affordability in the EHR marketplace. While Allscripts may not be the best EHR overall, it definitely meets the demands of the seting I practice in. Allscripts is an innovative software and we are pleased to have chosen this EHR for our group
Zubair Ahmed profile photo
eClinicalWorks has a better user interface than the other products because it allows the user to navigate seamlessly between the progress note and chart. In addition, all information is easy to find based on the design. Their triggers and order sets are comprehensive allowing providers to order anything fairly quickly.
No photo available

Return on Investment

No answers on this topic
  • I will just share one area that our organization saw the ROI in a very short time period. That is the elimination of a dictation service for most of our specialty group doctors when we introducec Dragon Medical. This functionality brought a tangible benefit and a significant ROI in a short time period.
Kinekal Tasew profile photo

Screenshots

eClinicalWorks

Pricing Details

Allscripts Professional EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

eClinicalWorks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details