Allscripts Professional EHR

12 Ratings
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Score 6.6 out of 101

Kareo Practice Management

7 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Zubair Ahmed profile photo

Kareo Practice Management

Kareo is a blessing for our office. We have made more $$ since switching to Kareo then any other software combined. It is actually one of the best systems we have worked in. Reports are easy to read and review. We have success in patient collections which is our major downfall.
Lynn Reeves Hill profile photo

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
Kareo Practice Management
8.1
Real-time eligibility verification
Allscripts Professional EHR
4.0
Kareo Practice Management
6.9
Claims management
Allscripts Professional EHR
8.0
Kareo Practice Management
8.5
Coding
Allscripts Professional EHR
7.1
Kareo Practice Management
8.1
Patient billing
Allscripts Professional EHR
5.0
Kareo Practice Management
8.8
Financial Reporting
Allscripts Professional EHR
5.0
Kareo Practice Management
8.1

Patient Scheduling

Allscripts Professional EHR
7.4
Kareo Practice Management
7.3
Rule-based scheduling
Allscripts Professional EHR
7.0
Kareo Practice Management
6.1
Automated appointment reminders
Allscripts Professional EHR
8.0
Kareo Practice Management
7.6
Automated patient check-in
Allscripts Professional EHR
8.0
Kareo Practice Management
6.2
Multi-location support
Allscripts Professional EHR
7.9
Kareo Practice Management
9.2
Calendar interface
Allscripts Professional EHR
6.0
Kareo Practice Management
7.4

Electronic Medical Records

Allscripts Professional EHR
7.4
Kareo Practice Management
7.9
Charting / document management
Allscripts Professional EHR
7.7
Kareo Practice Management
7.7
Templates
Allscripts Professional EHR
7.7
Kareo Practice Management
7.9
Patient portal
Allscripts Professional EHR
5.5
Kareo Practice Management
7.3
Mobile/tablet support
Allscripts Professional EHR
6.8
Kareo Practice Management
8.9
Fax integration
Allscripts Professional EHR
7.5
Kareo Practice Management
7.0
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
Kareo Practice Management
8.7
Workflow automation
Allscripts Professional EHR
7.7
Kareo Practice Management
7.6
Speech recognition
Allscripts Professional EHR
7.0
Kareo Practice Management
9.5
Customization
Allscripts Professional EHR
7.2
Kareo Practice Management
7.6
E-prescribing
Allscripts Professional EHR
8.8
Kareo Practice Management
7.3

Medical Security and Privacy

Allscripts Professional EHR
8.9
Kareo Practice Management
8.7
HIPPA compliance
Allscripts Professional EHR
9.3
Kareo Practice Management
9.1
Role-based permission levels
Allscripts Professional EHR
9.6
Kareo Practice Management
7.6
Data backups and redundancy
Allscripts Professional EHR
8.2
Kareo Practice Management
8.0
Local mode / networking failsafe
Allscripts Professional EHR
8.4
Kareo Practice Management
10.0

Workflow and Scale

Allscripts Professional EHR
8.5
Kareo Practice Management
8.2
Task tracking
Allscripts Professional EHR
7.3
Kareo Practice Management
7.4
Specialty-specific workflows
Allscripts Professional EHR
9.0
Kareo Practice Management
7.6
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.3
Kareo Practice Management
9.7

Pros

  • Organized documentation templates specifically for new and established patient visits.
  • Amazing customer service with real-time solutions and impressive follow-up time intervals along with friendly and knowledgeable support technicians.
  • Exceptional billing module with exceeds the current industry standard.
Zubair Ahmed profile photo
  • Customer Service! They have always had an answer to any of my questions before exiting a phone call.
  • Clearing house reports are very detailed. They give me the answers to denied claims without having to make a phone call.
  • Reports are easy to read and maneuver through. Everything is easily accessible.
Kristy Gallant profile photo

Cons

  • Documenting lab or imaging results are clunky. Without an interface, we scan in labs and imaging. There is a small, unobvious place to make a note in response to the results but then another patient message needs to be sent to the nursing staff explaining these results again with instructions on what to tell the patient.
  • You cannot build a chart the day before or print out any paperwork (i.e. consents for procedures) until the day of the appointment or it gets dated for the date you opened the chart, not the actual date of encounter
  • While there are so many things you can customize, it gets burdensome at times. You really need to have a superuser on staff to remember how everything gets customized. The customization is not intuitive.
Debbie Haro profile photo
  • We have had times where claims have been rejected or simply never made it to clearing house when there is a "glitch". (Hasn't happened recently)
  • Could not use Kareo temporarily (12+ hrs), had to uninstall and reinstall program in order to fix issue.
  • I am not familiar with any other EHR software, cannot compare Kareo to other reports.
Kristy Gallant profile photo

Alternatives Considered

It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
Joanie McConnell profile photo
It seems to have all the bells and whistles we need for our practice.
Kristy Gallant profile photo

Return on Investment

  • We were able to eliminate our medical records person once most of the scanning was completed. Now when a patient asks for their medical records, it's easy for anyone to print it out right away. Our transcriptionist position was eliminated too.
  • Our documentation of medication refills is much more streamlined. Our clinical department no longer has one person assigned to address refills all day. We all just address them between patients. The check in process changed quite a bit for the medical assistant. Whereas before, the medical assistant would take the vitals, review the med list, then leave the rest of the documentation to the provider (and the transcriptionist would do the rest); the medical assistant now builds the chart before the provider goes in to see the patient (i.e. vitals, reason for visit, history, updating medication list)
  • With the elimination of medical records and transcription, we absorbed them on the front line. In order to see the same amount of patients and complete the documentation at the time of visit, it has required more manpower at the time of service. We have the same amount of employees as we did with our paper charting.
Debbie Haro profile photo
  • Kareo pays for itself. Price is worth every penny
  • Statements produce quick payments
  • TIme management has increased
Lynn Reeves Hill profile photo

Screenshots

Kareo Practice Management

Pricing Details

Allscripts Professional EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Allscripts Professional EHR Editions & Modules
Allscripts Professional EHR
Additional Pricing Details

Kareo Practice Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Kareo Practice Management Editions & Modules
Kareo Practice Management
Edition
Physician Provider
$2991
Low-Volume Provider
$1491
Non-Physician Provider (Low-Volume)
$74.501
1. per provider
Additional Pricing Details