What users are saying about
13 Ratings
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Score 7.9 out of 101
5 Ratings
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Score 6.9 out of 101

Likelihood to Recommend

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Zubair Ahmed profile photo

Medisoft

For smaller practices that do not bill insurance, Medisoft may be a bit more than they really need. However, if they desire the ability to track patient appointments and financials all in one place, as well as run detailed reports on practice data, this still may be a good option.
Lori Scarmardo profile photo

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
Medisoft
7.2
Real-time eligibility verification
Allscripts Professional EHR
4.0
Medisoft
9.0
Claims management
Allscripts Professional EHR
8.0
Medisoft
8.0
Coding
Allscripts Professional EHR
7.2
Medisoft
5.0
Patient billing
Allscripts Professional EHR
5.0
Medisoft
5.0
Financial Reporting
Allscripts Professional EHR
5.0
Medisoft
9.0

Patient Scheduling

Allscripts Professional EHR
7.5
Medisoft
10.0
Rule-based scheduling
Allscripts Professional EHR
7.0
Medisoft
10.0
Automated appointment reminders
Allscripts Professional EHR
8.0
Medisoft
10.0
Automated patient check-in
Allscripts Professional EHR
8.0
Medisoft
10.0
Multi-location support
Allscripts Professional EHR
8.3
Medisoft
10.0
Calendar interface
Allscripts Professional EHR
6.0
Medisoft
10.0

Electronic Medical Records

Allscripts Professional EHR
7.7
Medisoft
7.7
Charting / document management
Allscripts Professional EHR
8.1
Medisoft
9.0
Templates
Allscripts Professional EHR
8.0
Medisoft
6.0
Patient portal
Allscripts Professional EHR
6.2
Medisoft
8.0
Mobile/tablet support
Allscripts Professional EHR
7.7
Medisoft
8.0
Fax integration
Allscripts Professional EHR
7.8
Medisoft
4.0
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
Medisoft
9.0
Workflow automation
Allscripts Professional EHR
8.0
Medisoft
8.0
Speech recognition
Allscripts Professional EHR
7.0
Medisoft
8.0
Customization
Allscripts Professional EHR
7.2
Medisoft
10.0
E-prescribing
Allscripts Professional EHR
8.8
Medisoft
7.0

Medical Security and Privacy

Allscripts Professional EHR
8.9
Medisoft
9.0
HIPAA compliance
Allscripts Professional EHR
9.6
Medisoft
9.0
Role-based permission levels
Allscripts Professional EHR
9.6
Medisoft
9.0
Data backups and redundancy
Allscripts Professional EHR
8.2
Medisoft
9.0
Local mode / networking failsafe
Allscripts Professional EHR
8.2
Medisoft
9.0

Workflow and Scale

Allscripts Professional EHR
8.7
Medisoft
8.0
Task tracking
Allscripts Professional EHR
7.5
Medisoft
8.0
Specialty-specific workflows
Allscripts Professional EHR
9.0
Medisoft
8.0
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.5
Medisoft
8.0

Pros

Allscripts Professional EHR

  • Intuitive with documenting office visits
  • Easy to navigate around the screens when researching patient information
  • Able to customize lots of things throughout the program to work with requested workflows
Debbie Haro profile photo

Medisoft

  • Billing is outstanding.
  • Running patient reports is quick and easy.
  • Linking to office hours never has issues.
Katy Wilk profile photo

Cons

Allscripts Professional EHR

  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Nicole Graves RN, CWCN profile photo

Medisoft

  • I would like to see an option that allows the user to mark a claim as "crossed over to secondary" when posting primary payments. Ideally there would be a button or box to tick, which would then mark the claim as crossed over and also mark the secondary claim as sent. This process must currently be done manually and can be quite tedious and time consuming. If we do not go through and mark these crossed over claims as sent before sending a batch of secondary claims, we typically end up with quite a few "duplicate claim" rejections.
  • I would like to be able to tie one guarantor account to multiple patient accounts and have a listing of those patient accounts pop up (or otherwise be visible) whenever the guarantor account is accessed. This can be a frustrating issue when you have 2 or more children from the same family as patients and need to be able to assign the same guarantor for each. While it is currently possible to assign the same guarantor to more than one account, the system fails to pull information from each account when printing statements, resulting in incorrect balances being reported on guarantor driven statements.
  • I would like to have a print option available for more areas within Medisoft. For instance, I would love to be able to print the list of "ready to bill" claims directly from the Claim Management screen. It would also be quite useful to be able to print the transaction notes associated with individual claims.
Lori Scarmardo profile photo

Alternatives Considered

Allscripts Professional EHR

It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
Joanie McConnell profile photo

Medisoft

Great reviews and having been using it for so long
Katy Wilk profile photo

Screenshots

Medisoft

Pricing Details

Allscripts Professional EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Medisoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Allscripts Professional EHR
7.4
Medisoft
6.0

Usability

Allscripts Professional EHR
Medisoft
8.0

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