What users are saying about

Allscripts Professional EHR

12 Ratings
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Score 6.6 out of 101

Medisoft

5 Ratings
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Score 7 out of 101

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Likelihood to Recommend

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Zubair Ahmed profile photo

Medisoft

For smaller practices that do not bill insurance, Medisoft may be a bit more than they really need. However, if they desire the ability to track patient appointments and financials all in one place, as well as run detailed reports on practice data, this still may be a good option.
Lori Scarmardo profile photo

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
Medisoft
7.2
Real-time eligibility verification
Allscripts Professional EHR
4.0
Medisoft
9.0
Claims management
Allscripts Professional EHR
8.0
Medisoft
8.0
Coding
Allscripts Professional EHR
7.1
Medisoft
5.0
Patient billing
Allscripts Professional EHR
5.0
Medisoft
5.0
Financial Reporting
Allscripts Professional EHR
5.0
Medisoft
9.0

Patient Scheduling

Allscripts Professional EHR
7.4
Medisoft
10.0
Rule-based scheduling
Allscripts Professional EHR
7.0
Medisoft
10.0
Automated appointment reminders
Allscripts Professional EHR
8.0
Medisoft
10.0
Automated patient check-in
Allscripts Professional EHR
8.0
Medisoft
10.0
Multi-location support
Allscripts Professional EHR
7.9
Medisoft
10.0
Calendar interface
Allscripts Professional EHR
6.0
Medisoft
10.0

Electronic Medical Records

Allscripts Professional EHR
7.4
Medisoft
7.7
Charting / document management
Allscripts Professional EHR
7.7
Medisoft
9.0
Templates
Allscripts Professional EHR
7.7
Medisoft
6.0
Patient portal
Allscripts Professional EHR
5.5
Medisoft
8.0
Mobile/tablet support
Allscripts Professional EHR
6.7
Medisoft
8.0
Fax integration
Allscripts Professional EHR
7.5
Medisoft
4.0
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
Medisoft
9.0
Workflow automation
Allscripts Professional EHR
7.7
Medisoft
8.0
Speech recognition
Allscripts Professional EHR
7.0
Medisoft
8.0
Customization
Allscripts Professional EHR
7.2
Medisoft
10.0
E-prescribing
Allscripts Professional EHR
8.8
Medisoft
7.0

Medical Security and Privacy

Allscripts Professional EHR
8.9
Medisoft
9.0
HIPPA compliance
Allscripts Professional EHR
9.3
Medisoft
9.0
Role-based permission levels
Allscripts Professional EHR
9.6
Medisoft
9.0
Data backups and redundancy
Allscripts Professional EHR
8.2
Medisoft
9.0
Local mode / networking failsafe
Allscripts Professional EHR
8.4
Medisoft
9.0

Workflow and Scale

Allscripts Professional EHR
8.5
Medisoft
8.0
Task tracking
Allscripts Professional EHR
7.3
Medisoft
8.0
Specialty-specific workflows
Allscripts Professional EHR
9.0
Medisoft
8.0
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.3
Medisoft
8.0

Pros

  • Imaging and laboratory results were found in Allscripts Professional EHR.
  • Allscripts Professional EHR also provided emergency room history and physicals created by the emergency room physician.
  • Allscripts Professional EHR also provided a conduit to discuss review results with hospital nurse case managers.
Nicole Graves RN, CWCN profile photo
  • Medisoft has an abundance of built in reports that allow you to track a wide array of practice and patient data. In addition to these standard reports, you have the ability to create custom reports, allowing you more control over the data that is important to your practice. There is a bit of a learning curve when designing custom reports, but the outcome is well worth the effort to learn this piece of the software.
  • Medisoft is a great all-in-one software for practices that need both a scheduling module and a billing module that will "talk" to each other and keep track of important things like scheduling follow up appointments for regularly seen patients and how many visits remain on a prior authorization. While we do not currently have a need for the scheduling piece at Cardiostaff, I have used the full functionality of Medisoft at previous facilities and have found it to be the most user friendly of the medical software I have used.
  • Navigation in Medisoft is logical and quite user friendly and many functions can be accessed via shortcut keys, if you are someone who prefers this over clicking the mouse.
Lori Scarmardo profile photo

Cons

  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Nicole Graves RN, CWCN profile photo
  • I would like to see an option that allows the user to mark a claim as "crossed over to secondary" when posting primary payments. Ideally there would be a button or box to tick, which would then mark the claim as crossed over and also mark the secondary claim as sent. This process must currently be done manually and can be quite tedious and time consuming. If we do not go through and mark these crossed over claims as sent before sending a batch of secondary claims, we typically end up with quite a few "duplicate claim" rejections.
  • I would like to be able to tie one guarantor account to multiple patient accounts and have a listing of those patient accounts pop up (or otherwise be visible) whenever the guarantor account is accessed. This can be a frustrating issue when you have 2 or more children from the same family as patients and need to be able to assign the same guarantor for each. While it is currently possible to assign the same guarantor to more than one account, the system fails to pull information from each account when printing statements, resulting in incorrect balances being reported on guarantor driven statements.
  • I would like to have a print option available for more areas within Medisoft. For instance, I would love to be able to print the list of "ready to bill" claims directly from the Claim Management screen. It would also be quite useful to be able to print the transaction notes associated with individual claims.
Lori Scarmardo profile photo

Alternatives Considered

We selected Allscripts primarily for its exceptional reviews and affordability in the EHR marketplace. While Allscripts may not be the best EHR overall, it definitely meets the demands of the seting I practice in. Allscripts is an innovative software and we are pleased to have chosen this EHR for our group
Zubair Ahmed profile photo
I prefer Medisoft due to ease of use, functionality and custom report features. In my experience with other software programs I found them to be either less user friendly or lacking in key features that we require for our particular practice.
Lori Scarmardo profile photo

Return on Investment

  • Positive - Limited the amount of physical paperwork and redundancy of office paperwork.
  • Negative - Decrease return on investment in initial 12 months.
  • Positive - Offered new innovative solutions to long-standing issues.
Zubair Ahmed profile photo
  • I feel that Medisoft has had an overall positive impact on our billing and business objectives. We have looked at other software, but continue to stay with Medisoft because we feel that it is the best solution for our needs.
Lori Scarmardo profile photo

Screenshots

Medisoft

Pricing Details

Allscripts Professional EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Medisoft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details