Allscripts Professional EHR

12 Ratings
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Score 6.6 out of 101

NextGen Healthcare EHR

3 Ratings
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Score 7.2 out of 101

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Likelihood to Recommend

Allscripts Professional EHR

Allscripts' multitude of choices cover a vast amount of options in order to customize to a general family practice or even a specialty practice. However, there are some specialties, such as opthamology, for which Allscripts has not created templates.
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NextGen Healthcare EHR

If you have a decentralized clinical or hospital operation with no local IT resources to support in each location, and space is a concern to deploy full desktop computers, MediTouch EHR is ideal to implement. The ease of use of the user interface also requires very little user training. If departmental workflow customization is required beyond MediTouch EHR provided templates, it does require additional time to work with forms and work with the vendor to allow further customization. We also find it challenging when Apple and Google release latest operating system versions of iOS and Android where MediTouch EHR does not yet support, but users may be tempted to updated to the latest OS only to no longer be able to use MediTouch EHR on the device.
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Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
NextGen Healthcare EHR
6.8
Real-time eligibility verification
Allscripts Professional EHR
4.0
NextGen Healthcare EHR
6.5
Claims management
Allscripts Professional EHR
8.0
NextGen Healthcare EHR
6.5
Coding
Allscripts Professional EHR
7.1
NextGen Healthcare EHR
6.5
Patient billing
Allscripts Professional EHR
5.0
NextGen Healthcare EHR
7.0
Financial Reporting
Allscripts Professional EHR
5.0
NextGen Healthcare EHR
7.5

Patient Scheduling

Allscripts Professional EHR
7.4
NextGen Healthcare EHR
8.2
Rule-based scheduling
Allscripts Professional EHR
7.0
NextGen Healthcare EHR
8.0
Automated appointment reminders
Allscripts Professional EHR
8.0
NextGen Healthcare EHR
6.4
Automated patient check-in
Allscripts Professional EHR
8.0
NextGen Healthcare EHR
9.0
Multi-location support
Allscripts Professional EHR
7.9
NextGen Healthcare EHR
9.0
Calendar interface
Allscripts Professional EHR
6.0
NextGen Healthcare EHR
8.5

Electronic Medical Records

Allscripts Professional EHR
7.4
NextGen Healthcare EHR
6.3
Charting / document management
Allscripts Professional EHR
7.7
NextGen Healthcare EHR
7.5
Templates
Allscripts Professional EHR
7.7
NextGen Healthcare EHR
7.0
Patient portal
Allscripts Professional EHR
5.5
NextGen Healthcare EHR
8.5
Mobile/tablet support
Allscripts Professional EHR
6.8
NextGen Healthcare EHR
5.4
Fax integration
Allscripts Professional EHR
7.5
NextGen Healthcare EHR
7.0
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
NextGen Healthcare EHR
4.5
Workflow automation
Allscripts Professional EHR
7.7
NextGen Healthcare EHR
5.0
Speech recognition
Allscripts Professional EHR
7.0
NextGen Healthcare EHR
3.5
Customization
Allscripts Professional EHR
7.2
NextGen Healthcare EHR
6.6
E-prescribing
Allscripts Professional EHR
8.8
NextGen Healthcare EHR
8.5

Medical Security and Privacy

Allscripts Professional EHR
8.9
NextGen Healthcare EHR
7.8
HIPPA compliance
Allscripts Professional EHR
9.3
NextGen Healthcare EHR
9.0
Role-based permission levels
Allscripts Professional EHR
9.6
NextGen Healthcare EHR
6.0
Data backups and redundancy
Allscripts Professional EHR
8.2
NextGen Healthcare EHR
9.0
Local mode / networking failsafe
Allscripts Professional EHR
8.4
NextGen Healthcare EHR
7.0

Workflow and Scale

Allscripts Professional EHR
8.5
NextGen Healthcare EHR
6.5
Task tracking
Allscripts Professional EHR
7.3
NextGen Healthcare EHR
6.0
Specialty-specific workflows
Allscripts Professional EHR
9.0
NextGen Healthcare EHR
6.0
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.3
NextGen Healthcare EHR
7.5

Pros

  • Imaging and laboratory results were found in Allscripts Professional EHR.
  • Allscripts Professional EHR also provided emergency room history and physicals created by the emergency room physician.
  • Allscripts Professional EHR also provided a conduit to discuss review results with hospital nurse case managers.
Nicole Graves RN, CWCN profile photo
  • Intuitive user interface and ability to access from anywhere.
  • Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
  • User-friendly graphical user interface and ease of user enrollment.
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Cons

  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Nicole Graves RN, CWCN profile photo
  • Inconsistent user experience depending on operating system and device (example: user interface varies from web-browser on desktop to Android app, to iOS).
  • Vendor support of latest mobile operating systems lags behind newest update which may present some security risk.
  • Modules loading performance can be improved as each department module can take several seconds to load upon first use of the application.
  • ICD code updates lag other EHR vendors in availability.
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Alternatives Considered

We selected Allscripts primarily for its exceptional reviews and affordability in the EHR marketplace. While Allscripts may not be the best EHR overall, it definitely meets the demands of the seting I practice in. Allscripts is an innovative software and we are pleased to have chosen this EHR for our group
Zubair Ahmed profile photo
MediTouch EHR had a better back-end support thank eClinicalWorks (eCW) when we asked for high availability of the application to both vendors. MediTouch EHR was able to provided their downtime statistics of the last three years along with where their current host facilities are for our clinical data and application systems. Lastly, MediTouch EHR also shared their five years roadmap of expansion which assured us of even better high availability.
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Return on Investment

  • We were able to eliminate our medical records person once most of the scanning was completed. Now when a patient asks for their medical records, it's easy for anyone to print it out right away. Our transcriptionist position was eliminated too.
  • Our documentation of medication refills is much more streamlined. Our clinical department no longer has one person assigned to address refills all day. We all just address them between patients. The check in process changed quite a bit for the medical assistant. Whereas before, the medical assistant would take the vitals, review the med list, then leave the rest of the documentation to the provider (and the transcriptionist would do the rest); the medical assistant now builds the chart before the provider goes in to see the patient (i.e. vitals, reason for visit, history, updating medication list)
  • With the elimination of medical records and transcription, we absorbed them on the front line. In order to see the same amount of patients and complete the documentation at the time of visit, it has required more manpower at the time of service. We have the same amount of employees as we did with our paper charting.
Debbie Haro profile photo
  • MediTouch EHR saved our organization a lot of time and effort in IT department resources due to cloud-based solution.
  • Training was also easy and fast due to excellent user interface.
  • Because of quick implementation and user adoption, our clinical staff had very little downtime which is great for faster ROI recovery.
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Pricing Details

Allscripts Professional EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

NextGen Healthcare EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details