13 Ratings
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Score 7.1 out of 101
6 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Zubair Ahmed profile photo

NextGen Healthcare EHR

We have been fairly successful with NextGen up to this point.
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Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
NextGen Healthcare EHR
7.5
Real-time eligibility verification
Allscripts Professional EHR
4.0
NextGen Healthcare EHR
6.8
Claims management
Allscripts Professional EHR
8.0
NextGen Healthcare EHR
8.1
Coding
Allscripts Professional EHR
7.2
NextGen Healthcare EHR
7.7
Patient billing
Allscripts Professional EHR
5.0
NextGen Healthcare EHR
7.2
Financial Reporting
Allscripts Professional EHR
5.0
NextGen Healthcare EHR
7.5

Patient Scheduling

Allscripts Professional EHR
7.4
NextGen Healthcare EHR
8.2
Rule-based scheduling
Allscripts Professional EHR
7.0
NextGen Healthcare EHR
8.0
Automated appointment reminders
Allscripts Professional EHR
8.0
NextGen Healthcare EHR
8.2
Automated patient check-in
Allscripts Professional EHR
8.0
NextGen Healthcare EHR
9.0
Multi-location support
Allscripts Professional EHR
8.1
NextGen Healthcare EHR
9.0
Calendar interface
Allscripts Professional EHR
6.0
NextGen Healthcare EHR
6.7

Electronic Medical Records

Allscripts Professional EHR
7.5
NextGen Healthcare EHR
6.3
Charting / document management
Allscripts Professional EHR
7.9
NextGen Healthcare EHR
8.0
Templates
Allscripts Professional EHR
7.8
NextGen Healthcare EHR
7.8
Patient portal
Allscripts Professional EHR
5.8
NextGen Healthcare EHR
7.2
Mobile/tablet support
Allscripts Professional EHR
7.1
NextGen Healthcare EHR
6.2
Fax integration
Allscripts Professional EHR
7.7
NextGen Healthcare EHR
7.0
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
NextGen Healthcare EHR
5.2
Workflow automation
Allscripts Professional EHR
7.8
NextGen Healthcare EHR
5.0
Speech recognition
Allscripts Professional EHR
7.0
NextGen Healthcare EHR
3.7
Customization
Allscripts Professional EHR
7.2
NextGen Healthcare EHR
4.8
E-prescribing
Allscripts Professional EHR
8.8
NextGen Healthcare EHR
8.4

Medical Security and Privacy

Allscripts Professional EHR
8.9
NextGen Healthcare EHR
7.8
HIPPA compliance
Allscripts Professional EHR
9.4
NextGen Healthcare EHR
9.0
Role-based permission levels
Allscripts Professional EHR
9.6
NextGen Healthcare EHR
6.0
Data backups and redundancy
Allscripts Professional EHR
8.2
NextGen Healthcare EHR
9.0
Local mode / networking failsafe
Allscripts Professional EHR
8.3
NextGen Healthcare EHR
7.0

Workflow and Scale

Allscripts Professional EHR
8.6
NextGen Healthcare EHR
6.8
Task tracking
Allscripts Professional EHR
7.4
NextGen Healthcare EHR
6.0
Specialty-specific workflows
Allscripts Professional EHR
9.0
NextGen Healthcare EHR
6.0
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.4
NextGen Healthcare EHR
8.4

Pros

  • Intuitive with documenting office visits
  • Easy to navigate around the screens when researching patient information
  • Able to customize lots of things throughout the program to work with requested workflows
Debbie Haro profile photo
  • The generation of medical documentation.
  • The way the system generates patient treatment and health solution plans.
  • Printing of current medication and instructions on how to use it.
Homero Flores profile photo

Cons

  • Documenting lab or imaging results are clunky. Without an interface, we scan in labs and imaging. There is a small, unobvious place to make a note in response to the results but then another patient message needs to be sent to the nursing staff explaining these results again with instructions on what to tell the patient.
  • You cannot build a chart the day before or print out any paperwork (i.e. consents for procedures) until the day of the appointment or it gets dated for the date you opened the chart, not the actual date of encounter
  • While there are so many things you can customize, it gets burdensome at times. You really need to have a superuser on staff to remember how everything gets customized. The customization is not intuitive.
Debbie Haro profile photo
  • I would love to see a feature improvement on messaging between users within the same practice.
  • Improvement on medication distribution to pharmacies. A lot of the time we have issues such as the Rx was never sent but it clearly is marked as sent in the system.
  • An improvement on the physical appearance would be great.
Homero Flores profile photo

Performance

No score
No answers yet
No answers on this topic
NextGen Healthcare EHR7.0
Based on 1 answer
Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
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Alternatives Considered

We selected Allscripts primarily for its exceptional reviews and affordability in the EHR marketplace. While Allscripts may not be the best EHR overall, it definitely meets the demands of the seting I practice in. Allscripts is an innovative software and we are pleased to have chosen this EHR for our group
Zubair Ahmed profile photo
I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.
Homero Flores profile photo

Pricing Details

Allscripts Professional EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

NextGen Healthcare EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details