What users are saying about

Allscripts Professional EHR

12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.6 out of 101

Practice Fusion

12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.3 out of 101

Add comparison

Likelihood to Recommend

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Zubair Ahmed profile photo

Practice Fusion

Great EHR for the size practice and the price. Referral process is easy. Reporting is exactly what we need. Constantly updating which is great. Support managers answer questions promptly.
Lynn Reeves Hill profile photo

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
Practice Fusion
10.0
Real-time eligibility verification
Allscripts Professional EHR
4.0
Practice Fusion
10.0
Claims management
Allscripts Professional EHR
8.0
Practice Fusion
10.0
Coding
Allscripts Professional EHR
7.2
Practice Fusion
10.0
Patient billing
Allscripts Professional EHR
5.0
Practice Fusion
10.0
Financial Reporting
Allscripts Professional EHR
5.0
Practice Fusion
10.0

Patient Scheduling

Allscripts Professional EHR
7.4
Practice Fusion
9.1
Rule-based scheduling
Allscripts Professional EHR
7.0
Practice Fusion
10.0
Automated appointment reminders
Allscripts Professional EHR
8.0
Practice Fusion
7.8
Automated patient check-in
Allscripts Professional EHR
8.0
Practice Fusion
10.0
Multi-location support
Allscripts Professional EHR
7.9
Practice Fusion
10.0
Calendar interface
Allscripts Professional EHR
6.0
Practice Fusion
7.8

Electronic Medical Records

Allscripts Professional EHR
7.4
Practice Fusion
8.7
Charting / document management
Allscripts Professional EHR
7.7
Practice Fusion
9.1
Templates
Allscripts Professional EHR
7.7
Practice Fusion
9.1
Patient portal
Allscripts Professional EHR
5.5
Practice Fusion
8.7
Mobile/tablet support
Allscripts Professional EHR
6.8
Practice Fusion
8.6
Fax integration
Allscripts Professional EHR
7.5
Practice Fusion
9.9
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
Practice Fusion
6.6
Workflow automation
Allscripts Professional EHR
7.7
Practice Fusion
9.6
Speech recognition
Allscripts Professional EHR
7.0
Practice Fusion
9.0
Customization
Allscripts Professional EHR
7.2
Practice Fusion
7.9
E-prescribing
Allscripts Professional EHR
8.8
Practice Fusion
9.1

Medical Security and Privacy

Allscripts Professional EHR
8.9
Practice Fusion
9.7
HIPPA compliance
Allscripts Professional EHR
9.4
Practice Fusion
10.0
Role-based permission levels
Allscripts Professional EHR
9.6
Practice Fusion
10.0
Data backups and redundancy
Allscripts Professional EHR
8.2
Practice Fusion
9.1
Local mode / networking failsafe
Allscripts Professional EHR
8.4
Practice Fusion
9.6

Workflow and Scale

Allscripts Professional EHR
8.5
Practice Fusion
9.2
Task tracking
Allscripts Professional EHR
7.3
Practice Fusion
9.0
Specialty-specific workflows
Allscripts Professional EHR
9.0
Practice Fusion
9.5
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.3
Practice Fusion
9.0

Pros

  • Intuitive with documenting office visits
  • Easy to navigate around the screens when researching patient information
  • Able to customize lots of things throughout the program to work with requested workflows
Debbie Haro profile photo
  • Fast referral preparation
  • Easy message
  • Easy templates
Lynn Reeves Hill profile photo

Cons

  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Nicole Graves RN, CWCN profile photo
  • Faster updates
  • Referral to outside Practice Fusion physicians
  • Pinned notes need to pop up in patient record
Lynn Reeves Hill profile photo

Support

No score
No answers yet
No answers on this topic
Practice Fusion9.0
Based on 1 answer
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on.When we have tried the live chat feature we have been satisfied with the timeliness and response.
Jessica Adams profile photo

Alternatives Considered

We selected Allscripts primarily for its exceptional reviews and affordability in the EHR marketplace. While Allscripts may not be the best EHR overall, it definitely meets the demands of the seting I practice in. Allscripts is an innovative software and we are pleased to have chosen this EHR for our group
Zubair Ahmed profile photo
Practice fusion is much more user friendly than the other programs that we have used. The more costly EMR's were definitely no better and the ones we have used were not nearly as easy to use. I would highly recommend practice fusion over Athena or Allscripts.
Jessica Adams profile photo

Return on Investment

  • We were able to eliminate our medical records person once most of the scanning was completed. Now when a patient asks for their medical records, it's easy for anyone to print it out right away. Our transcriptionist position was eliminated too.
  • Our documentation of medication refills is much more streamlined. Our clinical department no longer has one person assigned to address refills all day. We all just address them between patients. The check in process changed quite a bit for the medical assistant. Whereas before, the medical assistant would take the vitals, review the med list, then leave the rest of the documentation to the provider (and the transcriptionist would do the rest); the medical assistant now builds the chart before the provider goes in to see the patient (i.e. vitals, reason for visit, history, updating medication list)
  • With the elimination of medical records and transcription, we absorbed them on the front line. In order to see the same amount of patients and complete the documentation at the time of visit, it has required more manpower at the time of service. We have the same amount of employees as we did with our paper charting.
Debbie Haro profile photo
  • This product saves documentation time with templates and is very cost effective.
  • Meets all requirements to meet Meaningful Use and PQRS data and easily tracks for you
  • It would be nice if it had its own billing feature
Jessica Adams profile photo

Screenshots

Practice Fusion

Pricing Details

Allscripts Professional EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Practice Fusion

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details