Alma Suite vs Creately

• Great for task administration.
• Customer service is friendly, pragmatic and always available.
• Organize freelance consultants by projects and tasks.

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• Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
• Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
• Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
• I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.

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• Need to improve in the way it shows project development in time: Gantt chart, schedules, etc.

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• The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
• Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.

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• Positive: Internal Communication and Collaboration

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• Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
• Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.

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