Alma Suite vs. Help Lightning

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alma Suite
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Alma Suite is a private social network for companies, that includes a task management tool, a private wikipedia for knowledge management, an idea manager, a game for training, professional profiles, discussion groups, news, instant messages, and postings. The vendor’s value proposition is that they bring together different tools that enable companies to work as a team in one place and be more aligned. Additionally, the vendor says their solution’s simple, easy to use and friendly…
$5
users
Help Lightning
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…
$580
per user, per year
Pricing
Alma SuiteHelp Lightning
Editions & Modules
Alma Suite Enterprise
$5
users
Alma SuiteEnterprise
$5
users
Alma Suite Unlimited
Quote
users
Enterprise
$580
per user, per year
Offerings
Pricing Offerings
Alma SuiteHelp Lightning
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$100 usersOptional
Additional Details70% Discount for NGOs 50% for Benefit corporations, Educational Institutions & Health Care. 30% for Companies already working with a Consultant on Cultural Development or related issues.We offer our solution as an annual subscription and the pricing is based on the number of licenses required within your organization. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.
More Pricing Information
Community Pulse
Alma SuiteHelp Lightning
Top Pros
Top Cons
Features
Alma SuiteHelp Lightning
Project Management
Comparison of Project Management features of Product A and Product B
Alma Suite
6.7
1 Ratings
16% below category average
Help Lightning
-
Ratings
Task Management8.21 Ratings00 Ratings
Mobile Access6.41 Ratings00 Ratings
Search5.51 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Alma Suite
7.0
1 Ratings
14% below category average
Help Lightning
-
Ratings
Chat5.51 Ratings00 Ratings
Notifications8.21 Ratings00 Ratings
Discussions7.31 Ratings00 Ratings
Internal knowledgebase7.31 Ratings00 Ratings
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User Ratings
Alma SuiteHelp Lightning
Likelihood to Recommend
6.4
(1 ratings)
10.0
(1 ratings)
User Testimonials
Alma SuiteHelp Lightning
Likelihood to Recommend
Alma Suite
My business is HR consulting. Best benefits: organize freelance consultants by projects and tasks.
Read full review
Help Lightning
I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
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Pros
Alma Suite
  • Great for task administration.
  • Customer service is friendly, pragmatic and always available.
  • Organize freelance consultants by projects and tasks.
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Help Lightning
  • Sharing graphics, images and other resources.
  • Connect remotely with different experts.
  • Favors team work, even remotely.
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Cons
Alma Suite
  • Need to improve in the way it shows project development in time: Gantt chart, schedules, etc.
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Help Lightning
  • It needs a strong network or signal connection.
  • Nothing else.
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Alternatives Considered
Alma Suite
Better features for project development follow up than Asana and Wrike (previous choices)
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Help Lightning
I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
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Return on Investment
Alma Suite
  • Positive: Internal Communication and Collaboration
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Help Lightning
  • Makes work team better, even remotely.
  • Allows to share important information and get constantly retro alimentations.
  • Helps us to respect the Covid-19 prevention measures, while continue working.
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ScreenShots

Alma Suite Screenshots

Screenshot of Alma Suite HOME: everything that happens in your company will appear here. Simple and easy layout.Screenshot of Task Manager. List of task that can be filtered.Screenshot of Tasks detail and updates.Screenshot of Private Wikipedia: Knowledge BaseScreenshot of Wiki ArticleScreenshot of Game for training and testing: simple and fun. Easy to setup.

Help Lightning Screenshots

Screenshot of Our AR-enabled remote assistance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Tour experts can be made available to work virtually side-by-side with anyone, anywhere in the world.Screenshot of Are we support your ability to solve problems evolving complex and critical equipment.