Alma Suite vs. Ideagen Huddle

My business is HR consulting. Best benefits: organize freelance consultants by projects and tasks.

If you are sharing private information like contracts for designs and designs that aren't meant to be shared only with one client, the platform is very secure

Incentivized

• Great for task administration.
• Customer service is friendly, pragmatic and always available.
• Organize freelance consultants by projects and tasks.

• Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version.
• Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed.
• Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited.

Incentivized

• Need to improve in the way it shows project development in time: Gantt chart, schedules, etc.

• The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
• Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
• The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.

Incentivized

Huddle is very easy to use whether you are a new user or you have used it for years, it is an incredibly intuitive system that is so simple to teach to new users, the lock feature prevents important documents from being edited accidentally, while the edit features allow for true collaborative working

Incentivized

Better features for project development follow up than Asana and Wrike (previous choices)

We liked how simple it was to use. And the feature set it offered was more in line with our needs than the alternatives we looked at

Incentivized

• Positive: Internal Communication and Collaboration

• This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
• It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
• We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.

Incentivized