What users are saying about
6 Ratings
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Score 4 out of 100
9 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

Alma Suite

My business is HR consulting. Best benefits: organize freelance consultants by projects and tasks.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

It is appropriate for relatively advanced external online community teams that have a clear sense of what they want to build. If you have a development team, this is the online community platform for you! It is much more flexible than other platforms. It is an excellent replacement for Jive-x external online communities (you can almost lift and shift). I would not recommend it for internal, employee social intranets or enterprise social networks because it doesn't have the file collaboration functionality and doesn't integrate with Microsoft 365 or Google Enterprise.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Alma Suite
6.7
Verint Community (Telligent)
Task Management
Alma Suite
8.2
Verint Community (Telligent)
Mobile Access
Alma Suite
6.4
Verint Community (Telligent)
Search
Alma Suite
5.5
Verint Community (Telligent)

Communication

Alma Suite
7.0
Verint Community (Telligent)
Chat
Alma Suite
5.5
Verint Community (Telligent)
Notifications
Alma Suite
8.2
Verint Community (Telligent)
Discussions
Alma Suite
7.3
Verint Community (Telligent)
Internal knowledgebase
Alma Suite
7.3
Verint Community (Telligent)

Pros

Alma Suite

  • Great for task administration.
  • Customer service is friendly, pragmatic and always available.
  • Organize freelance consultants by projects and tasks.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

  • Intuitive interface that has been well received by a wide range of employees.
  • Ridiculously impressive moderation tools that have allowed a small community team to scale.
  • Strong analytics that allow community staff and stakeholders to make intelligent decisions backed by data.
  • Very strong search. Not quite Google good, but one of the best in platform searches encountered.
  • Out of the box interface is excellent and requires little customization to get going.
Anonymous | TrustRadius Reviewer

Cons

Alma Suite

  • Need to improve in the way it shows project development in time: Gantt chart, schedules, etc.
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

  • Analytics - while the big general questions can get answered, the details of utilization remain a mystery. More robust, refined and accurate analytics would be really beneficial.
  • Slack integration would be ideal.
  • Content display is not easily configurable. A better ability to design attractive content, do pull quotes etc. would truly enhance the platform.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Alma Suite

No score
No answers yet
No answers on this topic

Verint Community (Telligent)

Verint Community (Telligent) 10.0
Based on 1 answer
I am not part of this decision making process, but I did provide positive feedback to the decision making board.
Amy Hicks | TrustRadius Reviewer

Usability

Alma Suite

No score
No answers yet
No answers on this topic

Verint Community (Telligent)

Verint Community (Telligent) 8.7
Based on 5 answers
When we migrated many of our members did not even realize we had done so. The platform is easy to navigate for end users with intuitive CTA buttons. Community managers will be able to pick up the admin console quite quickly. The admin panel is laid out in a logical manner and there is a wealth of documentation on the Telligent community for the admin functions and API.
Lisa Allison | TrustRadius Reviewer

Support Rating

Alma Suite

No score
No answers yet
No answers on this topic

Verint Community (Telligent)

Verint Community (Telligent) 8.3
Based on 5 answers
So far so good. We also worked with Social Edge Consulting to enable our Verint Community and would highly recommend their services
JJ Janikis | TrustRadius Reviewer

Alternatives Considered

Alma Suite

Better features for project development follow up than Asana and Wrike (previous choices)
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

We chose Verint because we are building a technical ecosystem of various technology platforms and needed an online community platform that would allow flexibility and scale as we grow. The open API was a big factor in the decision. We liked the pricing model and as our community grows, the cost will not be prohibitive
Anonymous | TrustRadius Reviewer

Return on Investment

Alma Suite

  • Positive: Internal Communication and Collaboration
Anonymous | TrustRadius Reviewer

Verint Community (Telligent)

  • Helps us capture information better and share widely.
  • Accelerate best practices.
  • Increases find ability of information and people.
  • Saves time.
  • Reduces support costs.
  • Helps us reach out strategic objectives & maintain competitive advantage.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Alma Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*

* users

Alma Suite Editions & Modules

Edition
Alma Suite Enterprise$51
Alma SuiteEnterprise$51
Alma Suite UnlimitedQuote1
  1. users
Additional Pricing Details
70% Discount for NGOs 50% for Benefit corporations, Educational Institutions & Health Care. 30% for Companies already working with a Consultant on Cultural Development or related issues.

Verint Community (Telligent)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Verint Community (Telligent) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Alma Suite
6.4
Verint Community (Telligent)
8.8

Likelihood to Renew

Alma Suite
Verint Community (Telligent)
10.0

Usability

Alma Suite
Verint Community (Telligent)
8.7

Support Rating

Alma Suite
Verint Community (Telligent)
8.3

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